The whole experience went very well from my first phone call till final installation. My Technician, Thomas, was very friendly, kind and did an excellent job explaining the issue, what needed to be... Toon meer
Bedrijf heeft geantwoord
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Representative answered phone on the third ring and after explaining my needs and concerns, she scheduled me immediately to have the repair completed the next day. She also scheduled me with the con... Toon meer
Bedrijf heeft geantwoord
Carl the Electrician found the issues immediately with my livingroom light switches. He did a fantastic job and is very knowledgeable. I would to get Carl for my electrical needs because he knows how... Toon meer
Bedrijf heeft geantwoord
Used our HVAC warranty to determine if our old AC was worth saving or not ( it turned out not). There was some initial confusion as to whom as arriving (so 4 stars instead of 5) but once that got sort... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Contactgegevens
Verenigde Staten
- oncourse.com
4,5
Uitstekend
469 reviews
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The dryer was fixed
24 juni 2026
Antwoord van Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Fast friendly professional and courteous
Fast friendly professional and courteous
1 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Awesome Experience
Prompt, professional, friendly service and excellent Carrier HVAC products and workmanship. Purchase was made with technician, Raul Carrillo late Tuesday afternoon, 6/30 and installation was fully completed on 7/1. He went out of his way to get next day installation due to the extreme heat. The installation technicians, John Lopez & Anthony Milani did an awesome job with the installation and clean-up. It was an amazing experience from start to finish. I highly recommend Oncourse Home Solutions!
29 juni 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Technician arrived on time and is very…
Technician arrived on time and is very knowledgeable in his field
2 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Helpful service
Helps us to keep up on our home mechanical equipment maintenance. The one improvement I would suggest would be to have an online means of initiating a service or maintenance action.
1 juli 2026
Antwoord van Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
United heating and AC doid a great job.
29 juni 2026
Antwoord van Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
A lot of improvement at Nicor Home…
A lot of improvement at Nicor Home Solutions from calling and asking for certain service to its technicians
response time and service.
2 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Excellence le
The technician who was knowledgeable, efficient, friendly and overall a good guy?
22 juni 2026
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Antwoord van Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
They where on time for the appointment…
They where on time for the appointment that was scheduled
24 juni 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
No hot water!
I called because my water was not hot any more. Oncourse said I could get a new water heater. They called a plumber and got someone out the same day. I was pleased with the ease of service. No more cold showers.
23 juni 2026
Antwoord van Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Great service technician explained…
Great service technician explained everything that was being done and the reason for the repair.
1 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Friendly
Friendly, knowledgeable staff that assessed and installed the correct part efficiently.
25 juni 2026
Antwoord van Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Zack did an amazing fast job…
Zack did an amazing and fast job getting the part and returning to replace the broken one on our almost 25 year old frig… thanks Zack
26 juni 2026
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Wonderful service technician!
26 juni 2026
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Great Experience
Set up the appointment great showed up on time great customer service great problem resolution
29 juni 2026
Antwoord van Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Great way to keep your water flowing!
Great way to keep your water flowing!! So easy to use, called and they scheduled me with a plumber whincame out within an hour, despite not being a true emergency. Didn't pay a dime. Highly recommend this company.
29 juni 2026
Antwoord van Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Ben identified the issue and resolved…
Ben identified the issue and resolved it quickly. Chris was a very good ass’t. They cleaned the area. Very sharp, knowledgeable, friendly guys!
29 juni 2026
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
The technician was friendly and…
The technician was friendly and helpful, explained everything so I could understand it, I will recommend this company to friends
22 juni 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
I would not recommend Oncourse Home…
I would not recommend Oncourse Home Solutions. After I cancelled my coverage, they still billed me for another month. Crooks!!
Don't sign up!
06.26.26 On course contacted me by phone. The Director told me they would remove their fee of $44.87 from my Consumers Energy bill. I also asked him to send me an email to verify that information so I can forward Consumers Energy. He told me they don't send that kind of information. To me, this sounds very odd, like what is going on?
31 mei 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
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