Online Pharmacy 4U Reviews 

I placed an order and had a query, so I emailed Pharmacy 4U and they replied almost immediately, to my satisfaction. They attached a picture of my parcel in the secure place at my home.
Great after sales service.
My order was delivered a couple of days after it was placed.
I will buy from them again.

First class service by Online Pharmacy 4U,I'll have no hesitation ordering again from this Pharmacy

4 weeks since I placed my order. No replies to my emails about when delivery is expected. I’m now having to go through my bank to reclaim my money as this company shows no intention of fulfilling my order

The first time I have used this company but it won’t be the last. The consultation process was easy to navigate and quickly found the medication I required, and my order was quickly approved. I had a query after I placed my order so emailed the company and received a reply swiftly. My order was delivered to me on a Sunday, which I was most impressed with. A first rate company with excellent customer service….thank you.

Customer service is fantastic ,sorted out my problem within a day .
Well done to the team.
.

This company is clearly a scam. And before the company comments on this review, yes it is for the online-pharmacy4U, not another company they are trying to say we are all mistaking them for. This company is awful, by the look of the amount of reviews here for the same issues they are clearly running a fraudulent business.

I ordered a product at the beginning of March 2025. It was ordered with royal mail tracked 24 so should have been delivered within 1-2 business days. It's now 30th March and no delivery. Two chaser emails sent with no reply from the company. Third chaser sent requesting immediate refund, still no reply.

This company is fraudulent and is taking customers money without sending out goods. PLEASE DO NOT USE THIS COMPANY!!!

Terrible company. They never respond to emails and their returns policy is truly awful. Strongly recommend not to use them.

Couldn't get help from surgery ( tried for 2hrs)).Called pharmacy4U cheerfully dealt with quickly. I have been using them for some time for regular prescriptions. VERY HAPPY to get sorted. BIG thank-you!!!!

Ordered a product online. Hayfever spray. This was advertised as 140 sprays for 11.99. I was delivered a bottle of 60 sprays. So less than half of advertised amount.
I have tried to call, but there is no way to speak to a person about this. I have also sent an email

Very disappointing. This is at best an error, and at worst deliberately misleading. Not being able to discuss this with customer service is really extremely poor

Having read the above reviews and defence from pharmacy4u, I believe, like myself, those with a bad experience have ordered from pharmacy-4u.co.uk which appears dodgy. I’ve made a large transaction after which the alarm bells began to ring and I’ve noticed the discrepancy in the web address : (

Sent the wrong item I even proved it with what they sent and what the delivery note said I had ordered but no come back - dreadful company to get hold of and customer service is zero rated

Absoute disgrace of a company. They took my money the items were delivered somewhere else and then the items were returned to them. I asked for my money back or the items to be resent they have said no to both. I am reporting them for bad conduct. Please do not use this company they are a scam fraud and badically this is theft as they have the items back with them and will jot give me my money back. I would not give them 1 star.

This company have been very happy to take my money but very poor in providing any kind of service in return. They ignore emails, they won't provide a refund, I'm not even sure if they are a legitimate pharmacy or have anyone qualified working for them. Avoid at all costs!!!

Do not bother with this company, they will take your money and forget to send your product to you, they will also withhold your medicine from you and refuse to send any emails to update you on any info, do not use this company, pharmacy2U are far more reliable.

I ordered and did recieve my package by Royal Mail however it was busted inside the package, I emailed them and did receive a response which I wasn't happy with, saying I've staged the picture I sent to make it look worse and that I did the damage, very unprofessional and won't be ordering from them again, wish I read the reviews first then I wouldn't have used them in the first place.

Hi i normaly would get my orlistat from you but want to try the injections im scared to order as i dont know it its ligit or not can you tell me a bit zbout it and if i was to buy i would hsve to sgow my doctor b4 using it thanx anne

I made an enquiry about the container for some eye drops that I may need to purchase in future, and received a prompt and helpful reply.

I agree with all the others, worst company ever. They send me two fake perfumes and I had a terrible reaction to one which only smelt like alcohol. They say if it’s opened we cannot refund , how else would I know if I don’t open it to use. SCAMMERS. I will dispute via Amex and will get my money back.

Worst experience ever with a pharmacy. I bought Careway Cream (active ingrediente: diphenhydramine) and received Anthisan Cream (active ingredient: Mepyramine Maleate). I contacted them and was basically told that antiallergic creams are all the same. I asked for a return / reimbursement and they stopped answering me. Their website is online-pharmacy4u.co.uk. I am formalising a complaint with the competent authorities, this is not only a breach of both the UK and the Scottish consumer rights, but a health hazard since changing ingredients without knowing the patient history can potentially cause severe harm.

I like the other customers detailed below placed an order with this company Online harmacy 4 U only to be sent the wrong order. Obviously this company are still advertising stock they no longer have and sending out replacement rubbish in its place. I have tried calling them their telepone service is automated and the option choices don't work, Also their payment options are also dodgey - paypal not available -wonder why.
I have just sent them an e-mail demanding my money back and also for them to arrange uplift of the goods I did not order SURPRISE SURPRISE THE E-MAIL HAS JUST COME BACK AS BEING UN DELIVERED. THIS PROCESS BY THIS COMPANY I CAN NOW ONLY ASSUME IT IS A SCAM COMPANY THEREFORE AM NOW GOING TO REPORT WHAT I CAN ONLY ASSUME IS THEIR FRAUDULENT PRACTICES TO THE GENERAL PHARMACEUTICAL COUNCIL AS THEY SHOULD NOT BE ASSOCIATING LET ALONE ALLOWING THE SALE OF DRUGS/MEDICINES WITH A COMPANY INVOLVED IN FRAUDULENT ACTIVITY AS THEY ARE UNCONTACTABLE AND JUDGING BY THE REVEIWS ON HERE I AM NOT THE ONLY PERSON WITH PROBLEMS WITH THIS COMPANY SO A MESSAGE ALSO ON ITS WAY TO TRADING STANDARDS - MY ORDER NUMBER IN CASE ONLINE PHARMACY 4U ARE READING THIS IS 87408 AND YOU OWE ME £52.68. AND MAKE YOUR OWN ARRANGEMENTS TO UPLIFT THE RUBBISH YOU SENT AT YOUR EXPENSE THAT I DID NOT ORDER