I was looking for a new bed for my 92 year old Dad and saw OBS on Instagram, so I checked out their Web page and was able to order a single divan set with drawers. I couldn't decided what colour I wa... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amazing service and quick delivery.We bought 2 x 4’0 TriCore Nest Mattress for my daughter's rooms, The Mattress is very comfortable and one of the best mattress we have have owned. The delivery men w... Toon meer
Great mattress really firm just a bit to springy for me but everyone that has spent the night love it on the spare bed where I had an eve mattress nd was rubbish
Absolutely superb product and service. No frills, no marketing rubbish, just good old fashioned customer service. Went up to the showroom (in Morley) to try out the mattresses, Adam was so helpf... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
When you come to Online Bed Store, you’re choosing: • 40+ years of manufacturing expertise • Factory-direct pricing with no middleman mark-ups • Premium materials and long-lasting craftsmanship • Free UK-wide 2-man room-of-choice delivery • A knowledgeable team that understands beds inside and out We are proud to bring generations of experience directly to our customers. No gimmicks. No inflated pricing. Just expertly made beds, honest value, and service you can rely on. That’s the difference. At Online Bed Store, sleep isn’t just a product — it’s a craft that has been perfected over generations. Bed and mattress manufacturing has been in our family for over 40 years. During that time, we have mastered our expertise by supplying many of today’s biggest and most recognised brands. Behind the scenes, we’ve helped shape the quality, comfort and durability standards that customers across the UK have come to expect. After decades of manufacturing for household names, we made a simple but powerful decision: to bring our knowledge, craftsmanship and factory-direct pricing straight to the public. By cutting out the middleman, expensive showrooms and unnecessary mark-ups, we are able to offer premium quality beds and mattresses at genuinely competitive prices — without compromising on materials or comfort. What makes us unique is that we are not just retailers — we are manufacturers. Every bed and mattress reflects decades of hands-on experience, careful material selection and attention to detail. From sturdy handcrafted frames to supportive pocket-sprung and memory foam mattresses, our products are designed with durability, comfort and long-term performance in mind. We understand what goes into a truly great night’s sleep because we’ve been building the foundations of it for over four decades. We also believe that exceptional products should be matched with exceptional service. That’s why we operate with transparency, honesty and a customer-first approach. Our team is knowledgeable, approachable and always ready to help customers choose the right product for their needs. We don’t rely on gimmicks — we rely on quality and trust. To make the experience even better, we have our own dedicated delivery partner, offering free 2-man room-of-choice delivery anywhere in the UK. This means your bed is delivered safely, professionally and placed exactly where you want it — without hidden costs. We understand that buying a bed is an important investment, and we aim to make the entire process smooth from order to delivery. At Online Bed Store, our mission is simple: combine decades of manufacturing expertise with fair pricing and outstanding service. We are proud of our heritage, confident in our craftsmanship, and committed to giving our customers the comfort and value they deserve. When you buy from us, you’re not just buying a bed — you’re buying 40 years of experience, delivered directly to your door.
Contactgegevens
Wide Lane, LS27 9FL, Leeds, Verenigd Koninkrijk
- 01133401480
- support@onlinebedstore.co.uk
- onlinebedstore.co.uk
4,5
Uitstekend
188 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really happy with my experience…
Really happy with my experience ordering from Online Bed Store. The mattress arrived on time, was well packaged, and exactly as described on the website. It’s comfortable, supportive, and feels like great quality for the price.
What stood out most was how straightforward everything was — easy ordering process, clear communication, and no hassle. It’s always a bit of a gamble buying a mattress online, but this turned out to be a great choice.
Would definitely recommend to anyone looking for a good bed without paying silly prices. I’ll be coming back in the future 👍
13 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic review! 🌟😊
We’re delighted to hear you’re really happy with your experience and that your mattress arrived on time, well packaged, and exactly as described 🛏️📦✨
It’s great to know you found it comfortable and supportive — and that you feel it’s great quality for the price. That’s exactly what we aim to deliver: top quality without the “silly prices” 🙌💙
We’re especially pleased that the ordering process felt straightforward and hassle-free. Buying a mattress online can feel like a gamble, so it means a lot to hear it turned out to be a great choice for you 👍
We look forward to helping you again in the future — thank you for the recommendation!
Amazing service from start to finish
Amazing service from start to finish, nothing is too much trouble for this company they put customer service at the top of their priorities only matched by the quality of their products. 5*’s
5 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your incredible 5⭐ review! 🌟😊
We’re absolutely delighted to hear you had amazing service from start to finish — putting customer service at the top of our priorities is exactly what we strive for every day 🙌💙
It’s fantastic to know you feel the quality of our products matches that service 🛏️✨
Thank you again for your support and kind words — it truly means a lot to us!
Brilliant company
Brilliant company, quality beds at good prices. Highly recommend
13 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your brilliant review! 🌟😊
We’re so pleased to hear you’re happy with the quality and value of our beds 🛏️✨ We always aim to offer great products at good prices.
We truly appreciate your recommendation — it means a lot to us 💙
Team OBS
The bed I ordered was excellent…
The bed I ordered was excellent craftsman ship. Delivered on time, the delivery driver was very respectful, removed his shoes upon request. Highly recommended this bed store.
11 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your wonderful review! 🌟😊
We’re delighted to hear you’re happy with the craftsmanship of your bed — we take real pride in the quality of our work 🛏️✨
It’s also great to know the delivery went smoothly and that the driver was respectful and accommodating 👏🚚
Thank you for the recommendation — it truly means a lot to us 💙
Team OBS
Brilliant
I ordered two mattresses both are amazing. Would recommend to all and customer service was fantastic.
28 november 2025
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your brilliant review! 🌟😊
We’re thrilled to hear you’re loving both mattresses 🛏️✨ That’s exactly what we like to hear!
It’s also fantastic to know you were happy with our customer service — we’ll be sure to pass that on to the team 🙌💙
Thank you for the recommendation, it really means a lot to us!
Amazing
I was recommended this company by a friend and wow, they really exceeded all expectations. I had a particular design in mind and was given assurance that everything would be done according to my liking and that's exactly what they did. I had a specific request for the type of mattress that I wanted too which was also met. The two man delivery was fantastic and quick they set it all up for me. I would definitely recommend this company to all my family and friends
6 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your amazing review! 🌟😊
We’re absolutely delighted to hear we exceeded your expectations — especially after being recommended by a friend 🙌💙 That means so much to us!
It’s great to know your design was made exactly how you wanted it and that your specific mattress request was met too 🛏️✨ We always aim to tailor everything to our customers’ preferences.
We’re also pleased the two-man delivery team took great care of you and got everything set up quickly 🚚👏
Thank you for recommending us to your family and friends — we truly appreciate your support! 💙
Team OBS
Brilliant service and product!
Very pleased with the bed I purchased and the customer service. The bed is comfortable and looks great, you can tell it is well made. Placing the order was easy and I was kept informed throughout, will the bed being delivered by a lovely delivery man at the time specified. I definately recommend this company to anyone in the market for a high quality bed.
4 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic review! 🌟😊
We’re delighted to hear you’re so pleased with your bed and the service you received 🛏️✨ It’s great to know you found the ordering process easy and that you were kept informed every step of the way.
We’ll also be sure to pass your kind words on to the delivery driver — they’ll really appreciate that! 🚚👏
Thank you for the recommendation, it truly means a lot to us 💙
Team OBS
The quality of the 2 double size beds i…
The quality of the 2 double size beds i ordered were spectacular and as I suffer from bad back this bed was perfect.
8 januari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your wonderful review! 🌟😊
We’re absolutely delighted to hear you’re happy with the quality of both double beds 🛏️✨
It means even more to know that the bed has been perfect for your back — comfort and support are so important, and we’re so pleased it’s made a difference for you 🙌💙
Thank you for choosing OBS!
Fantastic experience with this company!
Fantastic experience with this company, would definately use again! Highly recommend to anyone looking for a bed. Seamless process from ordering online to delivery at the specified time that was agreed. The bed itself is well made and comfortable so I am very pleased, thank you!
4 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your amazing review! 🌟😊
We’re thrilled to hear you had a fantastic experience with us and that everything was seamless from ordering online to delivery at the agreed time 🚚✨
It’s wonderful to know you’re pleased with the quality and comfort of your bed — that’s exactly what we aim for! 🛏️💙
We truly appreciate your recommendation and would love to help you again in the future 🙌
They were very professional and the bed…
They were very professional and the bed is good quality, and well manufactured the whole service from start to end was professional and friendly. no question was too small or too annoying for them to answer. I would definitely recommend this company again and I've already mentioned it to my friends and family.
11 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic review! 🌟😊
We’re delighted to hear you found our team professional and friendly from start to finish — and that no question was too small to answer 🙌 That’s exactly the experience we aim to provide!
It’s great to know you’re happy with the quality and manufacture of your bed as well 🛏️✨
We truly appreciate you recommending us to your friends and family — that means so much to us 💙
Thank you for choosing OBS!
My experience has been amazing
My experience has been amazing. The quality of the products exceeded my expectations, and the service was excellent. Very professional and reliable from start to finish. Highly recommended!”
12 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your amazing review! 🌟😊
We’re absolutely delighted to hear that the quality exceeded your expectations and that you found our service professional and reliable from start to finish 🛏️✨
Your recommendation truly means the world to us 💙
Thank you for choosing OBS! 🙌
10/10
10/10. Love OBS, happy with my design, quality, price and the 2 man delivery helped. Cut the middleman prices and try these guys!
10 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for the 10/10 review! 🌟🙌
We’re thrilled to hear you love OBS and that you’re happy with the design, quality and price 🛏️✨ That’s exactly what we aim for!
Great to know the 2-man delivery team looked after you as well 🚚👏
We really appreciate you recommending us — it means a lot 💙
Team OBS
Great service bed factory
I recently ordered a bed from this website and I’m so impressed with the whole experience. The website was easy to use, with clear descriptions and helpful information that made choosing the right bed simple and stress-free.
The delivery was smooth and arrived on time, and the quality of the bed exceeded my expectations. It’s sturdy, extremely comfortable, and clearly made with care. You can tell this company takes pride in what they sell.
What really stood out to me was the customer service — quick responses, friendly communication, and genuinely helpful support throughout the process.
If you’re looking for a reliable online store with high-quality beds and excellent service, I highly recommend giving them a try. You won’t be disappointed!
12 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your incredible review! 🌟😊
We’re absolutely delighted to hear that you were impressed with the whole experience — from using the website to delivery and beyond 🛏️✨ It’s great to know the descriptions and information made choosing the right bed simple and stress-free.
We’re especially pleased that the quality exceeded your expectations and that you found the bed sturdy and comfortable — we really do take pride in what we produce 🙌
Your kind words about our customer service truly mean a lot to us 💙 Quick, friendly and helpful support is exactly what we strive for.
Thank you so much for the recommendation — it’s genuinely appreciated!
First time I've ordered online and all…
First time I've ordered online and all I've got say is
Does exactly as it says on the tin.
9 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your great review! 😊🌟
We’re especially pleased to hear that your first time ordering online with us was a success 🙌🛏️
“Does exactly as it says on the tin” — we love that! 😄 That’s exactly what we aim for every single time.
Thank you for choosing us 💙
Team OBS
Amazing experience from start to…
Amazing experience from start to finish. From picking the right bed, to keeping us updated through delivery great customer service. Would highly recommend!
4 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your wonderful review! 🌟😊
We’re so pleased to hear you had an amazing experience from start to finish — from choosing the right bed to keeping you updated through delivery 🛏️📦✨
Providing great customer service every step of the way is exactly what we aim for, so your feedback truly means a lot to us 💙
Thank you for the recommendation! 🙌
Excellent service and superb quality
Excellent service and superb quality. Would highly recommend!
9 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic review! 🌟😊
We’re delighted to hear you were happy with both the service and the quality — that’s exactly what we aim for every time! 🛏️✨
We really appreciate your recommendation and your support 💙
Team OBS
Great service
I had such a fantastic experience, they have great service and listened to what I wanted and made it to an amazing standard, the quality was better than I expected due to the amazing prices. Would definitely recommend getting your beds and mattresses from here!!
9 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your amazing review! 🌟😊
We’re thrilled to hear you had such a fantastic experience and that our team really listened to what you wanted 🙌🛏️
It’s even better to know the quality exceeded your expectations — especially at our prices! 💷✨ We always aim to deliver great value without compromising on standards.
Thank you for the recommendation, it truly means a lot to us 💙
Team OBS
Amazing customer service from start to…
Amazing customer service from start to finish. The beds received were better than expected especially as was done online, and just amazed at the quality and also the service received. Will definitely be ordering again when needed and come highly recommend.
10 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your incredible review! 🌟😊
We’re absolutely delighted to hear you were happy with the service from start to finish and that the beds exceeded your expectations — especially ordering online! 🛏️✨ That’s exactly what we love to hear.
Your kind words about the quality and service truly mean a lot to our team 💙
We’ll look forward to helping you again in the future, and thank you so much for the recommendation! 🙌
Amazing customer service and fantastic…
Amazing customer service and fantastic product
12 februari 2026
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your kind words! 🌟😊
We’re delighted to hear you were happy with both our customer service and your product — that’s exactly what we strive for every time! 🛏️✨
We really appreciate your support 💙
Team OBS
Amazing from my order to delivery such…
Amazing from my order to delivery such a smooth experience lovely staff who go out of thier way would 100% recommend
26 december 2025
Review zonder uitnodiging
Antwoord van OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your wonderful review! 🌟😊
We’re thrilled to hear everything was amazing from order to delivery and that the whole experience felt smooth for you 🙌📦
Our team will be so pleased to hear your kind words — they really do try to go the extra mile! 💙
Thank you for the 100% recommendation, it truly means a lot to us ✨
Team OBS
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.