onlinecouplescounselling.com Reviews 

117
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Really easy to book our first session, and I liked that we had the option to choose a therapist. We have worked with Claire for a good few months now and it’s made a real difference to our relations... Toon meer

Beoordeeld met 5 van de 5 sterren

Janine has been an exceptional therapist, she helped me and my girlfriend a lot during a very bad period, due to trust issues. In few sessions she has been able to go deep our situation and find... Toon meer

Beoordeeld met 5 van de 5 sterren

Janine very quickly identified past experiences that were having an impact on our current difficulties. Skilfully and easily she introduced the way these operated drawing from theoretical ideas which... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Our counsellor was Elaine. She gave us some really useful tools that enabled us to communicate in a better way. Her counselling sessions were very relaxed and encouraged both of us to open up and be h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huwelijksconsulent

Geschreven door het bedrijf

We are one of the UK’s largest and most trusted providers of online relationship counselling. Whether you're feeling disconnected, arguing more than usual, or simply struggling to communicate. We offer professional support for every kind of relationship — for couples and individuals. Whatever your situation, you are not alone. All of our couple therapists are fully qualified, highly experienced, and hand-picked for their warmth and down-to-earth approach. With guaranteed appointments, instant online booking, and sessions available seven days a week (8.00am–9.00pm), we’ve made it easy to get the help you need, when you need it. You can choose to speak to someone as a couple or on your own — all from the comfort and privacy of your own home. We’ve helped thousands of people feel heard, supported, and more connected. If you're wondering whether couples counselling could help, we are here to make the first step feel simple.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

117 reviews

5 sterren
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4,8

Alle reviews

(117)

32 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Made a real difference to us

Really easy to book our first session, and I liked that we had the option to choose a therapist. We have worked with Claire for a good few months now and it’s made a real difference to our relationship. We’ve learnt things about ourselves and been able to reflect on how that impacts on our relationship, how we communicate and how we show up in those conversations.

It’s been hard work, but we’ve come away with the tools we need to take things forward and keep improving. Claire has been incredibly patient, especially when there was resistance from one or both of us - which there definitely was at times! The online set up worked really well for us and enabled us to be consistent. Really recommend.

2 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very professional therapist

Janine has been an exceptional therapist, she helped me and my girlfriend a lot during a very bad period, due to trust issues.
In few sessions she has been able to go deep our situation and find the roots of our problems, helping us to figure it out.

Thank you again!
Ale and Lola

8 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I want to express my sincere…

I want to express my sincere appreciation for the support and guidance Trish provided throughout our sessions. Her calm, balanced, and compassionate approach created a space where both of us felt genuinely heard and understood. She has a remarkable ability to listen without judgement, ask thoughtful questions, and gently guide us toward clarity. Fantastic and professional service which we wholeheartedly would recommend

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perceptive and practical help

Janine very quickly identified past experiences that were having an impact on our current difficulties. Skilfully and easily she introduced the way these operated drawing from theoretical ideas which were pertinent and very helpful. Her relaxed and accepting manner made it easy for both of us to feel understood and appreciated. This has been really helpful for us at this late stage of our lives. Thank you!

18 juni 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Hello,

Thank you so much for taking the time to leave such a thoughtful review about Janine

It is lovely to hear that you found your sessions so helpful and you found her perceptive and warm.

We particularly appreciate your comments about feeling understood and appreciated.

Thank you again for your kind words. We wish you both all the very best for the future.

Kind regards
Sian Jones

Beoordeeld met 5 van de 5 sterren

Really helped us with communication

Trish really helped us as a couple. She was warm and non judgemental from the very first session and throughout. She has helped us both individually and as a couple with identifying triggers and exploring more effective ways of communication. Would reccomend Trish's support to anyone in need of relationship support.

11 mei 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Hello,

Thank you for your lovely review.

We are so pleased to hear that Trish helped you both feel supported and understood. It's wonderful to know that the sessions helped you identify triggers and develop more effective ways of communicating, both individually and as a couple.

Thank you for your kind recommendation. We will most definately pass your feedback on to Trish.

Warm regards,

Sian Jones

Beoordeeld met 5 van de 5 sterren

Sessions with Trish Mayne

I started with couples counselling with Trish Mayne and then we went onto individual counselling and I had multiple sessions over several months. I really enjoyed my sessions, Trish gave me a safe space to discuss how i was feeling and I felt like I was heard and understood. I have finished my sessions feeling a lot more in control of my thoughts and feelings and feel as though I understand myself better.

Thank you Trish for all your help and methods on how to deal with certain aspects in my mind and thought process. Thank you for also helping me work through what was going on in my life and making me feel comfortable to be raw and open with my emotions and inner thoughts.

8 juni 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Dear Arvi,

Thank you for taking the time to share your experience.

We are delighted to hear that you found your sessions with Trish so helpful. Creating a supportive space where couples feel heard and understood is incredibly important, and it's great to hear you felt comfortable exploring your thoughts and feelings.

I'm pleased to hear you feel more in control and with a better understanding of yourself. We will be sure to pass your kind words on to Trish.

We wish you all the very best for the future.

Kind regards
Sian Jones

Beoordeeld met 5 van de 5 sterren

Trish was very attentive and great at navigating the situations and giving great advice

Trish was very attentive and great at recommending solutions and controlling the atmosphere. She is Definitely very experienced and caring to understand both sides and help navigate situations. She created a safe place and helped us understand our emotions. I am very greatful

7 juni 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Hello

Thank you so much for taking the time to leave this lovely review about Trish.

I'm delighted to hear that you found the sessions helpful and that Trish was able to support you both.

Thank you again for your kind words. I'm sure she will be over the moon to read them

I wish you both the very best going forward

Kind regards

Sian Jones

Beoordeeld met 5 van de 5 sterren

Denese has been an amazing help to us…

Denese has been an amazing help to us when navigating some issues we were facing in the relationship. Helped us both feel heard and gave us tools we continue use. So grateful!

6 juni 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Dear Lottie

Thank you so much for taking the time to leave this lovely review about Denese.

I'm so pleased to hear that she was able to help you both feel heard and supported, and that the tools she shared continue to be useful.

Thank you again for your kind words and for sharing your experience.

Sian

Beoordeeld met 5 van de 5 sterren

Claire really helped us and we will be…

Claire really helped us and we will be forever grateful

20 mei 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Dear Patrick,

Thank you so much for your kind words. It really means a lot to hear that Claire was able to help you both.

I will make sure your lovely feedback is passed on to her. Wishing you both all the very best moving forward

Best wishes
Sian Jones

Beoordeeld met 5 van de 5 sterren

Experienced, Professional, Highly Effective

We chose Denese MacDonald to help us get our marriage mojo back. We had become romantically disengaged and wanted to reconnect again.

Our first session with Denese turned the dial and immediately engaged and encouraged us. She is brilliantly insightful, sessions are structured, progressive and highly effective. What felt overwhelmingly complex to us has been carefully explored and explained with Denese – numerous ‘Eureka!’ moments which removed hurtful perceptions and replaced them with new understanding and clarity. She makes it all make sense.

We’re still a “work in progress” but already we’ve reached a whole new level of connectedness. We’re in a good place again and looking ahead happily now.

If you need seriously effective relationship help Denese MacDonald is truly outstanding.

2 april 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Dear Charlotte,

Thank you so much for such a thoughtful review.

I know Denese will be absolutely delighted to read this. It is wonderful to hear how much progress you have both made already and that the sessions have helped you reconnect and better understand one another.

Thank you again for placing your trust in us and for sharing your experience so openly. Wishing you both all the very best moving forward 😊

Best wishes
Sian Jones

Beoordeeld met 5 van de 5 sterren

Can't Recommend Enough

I can not recommend this company and the therapist I worked with highly enough. Working with Maria has changed my life.

1 december 2025
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Dear Lily,

Thank you so much for your incredibly kind words.

It is wonderful to hear that your work with Maria has had such a positive impact on your life. I know she will be deeply touched by your feedback and so pleased that you felt so supported throughout the process.

Thank you again for placing your trust in us 😊

Kind regards
Sian Jones

Beoordeeld met 5 van de 5 sterren

Working with Denese Macdonald at Online…

Working with Denese Macdonald at Online Couples Counselling has been such a positive and meaningful experience. From the very first session, she made me feel comfortable, listened to, and genuinely understood. Her warmth, kindness, and compassionate approach created a safe space where I felt able to open up without fear of judgment. She offers thoughtful guidance and practical support, and I always left our sessions feeling lighter, more hopeful, and better equipped to handle challenges. I’m truly grateful for her support and would highly recommend Denese to anyone looking for a caring and understanding counsellor.

13 maart 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Dear Pauline,

Thank you so much for your kind and thoughtful review.

We are so pleased to hear that you had such a positive experience working with Denese and that you felt comfortable, supported and genuinely understood throughout the process.

Thank you again for placing your trust in us and for taking the time to share your experience 😊

Kind regards
Sian Jones

Beoordeeld met 5 van de 5 sterren

Great experience

We've had recent sessions with Madeleine Kingsley. It's made an enormous difference. She compassionate yet forthright to keep things on track. Great advice (homework) to work on after each session. Thoroughly recommend.

7 mei 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Dear PA,

Thank you so much for your kind review.

It is wonderful to hear that your sessions with Madeleine have made such a positive difference for you both. I know she will really appreciate your lovely feedback.

Thank you again for placing your trust in us and for taking the time to share your experience 😊

Kind regards
Sian Jones

Beoordeeld met 5 van de 5 sterren

Support That Helped Us Understand Each Other

I wouldn’t go as far as using the cliché “Janine saved our marriage,” as that feels a little over the top. What she did provide, however, was a calm and supportive space where we could talk openly and honestly, with guidance that helped us both feel heard, understood, and validated.

We chose Janine because, unlike many other counsellors, she specialises specifically in couples counselling. Her experience and training were evident from the start through the insight, knowledge, and techniques she brought to each session.

In total, we had eight sessions over the course of less than six months, and that has given us the tools we needed to communicate more effectively and truly understand one another. Before counselling, we were both so caught up in our own frustrations that we struggled to really listen. Now, we are able to hear each other and communicate in a much more meaningful way.

The sessions are not inexpensive, but they are absolutely worth the investment. Another thing we really appreciated was that there was never any pressure to book more sessions. Janine never chased us or pushed us into continuing. It was entirely our choice when, or if, we wanted to book again.

We would highly recommend Janine to any couple who is experiencing communication difficulties and wants support in working through them.

9 april 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Hi Maja,

Thank you so much for taking the time to share such a thoughtful review about Janine. I'm sure she will be over the moon to read it : )

It is lovely to hear that Janine was able to provide a calm and supportive space for you both to talk openly and feel truly heard. That sense of understanding and validation is such an important part of the process, and it is great to know this came through in your sessions.

It is especially encouraging to hear that you felt no pressure around booking sessions. We believe therapy should always be led by the couple, with the flexibility to book at your own pace, so it is reassuring to know this felt right for you.

Thank you again for your recommendation, it genuinely means a lot. We wish you both all the very best moving forward.

Kind regards
Sian Jones

Beoordeeld met 5 van de 5 sterren

Claire Draper is wonderful

We chose Claire after reading the wonderful reviews from other couples. Claire was the right fit for us, warm and caring and so easy to open up to. She guided us through the sessions, ensuring we felt safe and relaxed throughout. I had been nervous that my husband would find it difficult, but because of Claire’s lovely manner, it was a positive experience. She has helped us enormously and we are now communicating much better as a couple. I highly recommend her to anyone struggling. Thank you Claire!

29 maart 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Dear Christine

Thank you so much for your kind words and for taking the time to share your experience with Claire.

We are so pleased to hear that Claire was the right fit for you both. Creating a warm, safe, and relaxed space is at the heart of what we aim to offer, so it is lovely to know that this helped you and your husband feel comfortable opening up.

We are really glad the sessions have helped you communicate more effectively as a couple. Thank you again for your recommendation, it truly means a lot.

Wishing you both all the very best moving forward.

Kind regards
Sian Jones

Beoordeeld met 5 van de 5 sterren

I went to Claire for help with my anxiety

I went to Claire for help with the anxiety I’ve struggled with my whole life. She made me feel at ease and created a space where I felt comfortable talking openly without feeling judged. She helped me understand the root of my anxiety and gave me practical tools and techniques that I can use in everyday life and in the future.

I’ve noticed a real improvement in how I manage situations that would have previously overwhelmed me. Claire is patient, understanding and very easy to talk to, and I always felt listened to and supported.

I would highly recommend her x

14 november 2025
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Dear Claire

Thank you so much for taking the time to share your experience.

We are really pleased to hear how comfortable Claire made you feel, especially when opening up about something as personal as long-standing anxiety. Creating a safe, non-judgemental space is so important, so it is lovely to know this came through in your sessions.

It is also great to hear that you have gained a better understanding of your anxiety, along with practical tools you can continue to use day to day.

Thank you again for your recommendation, it really does mean a lot.

Wishing you all the very best moving forward.

Kind regards
Sian Jones

Beoordeeld met 5 van de 5 sterren

Couples therapy gave us a caring space…

Couples therapy gave us a caring space to slow down, listen, and reconnect. With support from Elaine, our conversations softened, and we started finding our way back to each other with more patience and kindness. The changes were small but meaningful, and they’ve brought us closer than we’ve felt in a long time. It’s a step I’m truly grateful we took together. The process is reliable and seamless I would not hesitate to recommend this platform and especially Elaine to others. Its been so beneficial

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Claire has done wonders for not only…

Claire has done wonders for not only our relationship but our own personal mindsets and day to day living. I cannot recommend her enough.

1 december 2025
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Dear Nick,

Thank you so much for taking the time to write such a lovely review about Claire, I'm sure she will be so happy to read it.

It's great to hear that you feel the therapy did wonders for your relationship and for you both individually : )

Best wishes
Sian Jones

Beoordeeld met 5 van de 5 sterren

Working with Denese MacDonald over the…

Working with Denese MacDonald over the past year has been deeply impactful. Her ability to listen carefully and reflect back complex emotions with clarity made me feel genuinely understood from the start. She brings real compassion, warmth, and trust into every session, alongside a wealth of knowledge and experience that consistently shaped the work in meaningful ways.

I began therapy with Denese as part of a couple, and when it became clear that the healthiest decision was to separate, she guided me through that transition with care and steadiness. She offered practical tools, visualisations, and thoughtful advice that helped me navigate a difficult period with clarity and self-compassion.

While the healing and progress are ultimately my own, I know that without Denese’s guidance, experience, and support, this process would have taken years rather than months. I highly recommend Denese MacDonald to anyone considering therapy, whether as a couple or individually. She is an exceptional therapist and a steady, compassionate presence.

8 januari 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Dear Maria,

Thank you so much for taking the time to leave such a thoughtful and generous review.

We are really pleased to hear how supported and understood you felt working with Denese. She brings a great deal of care, experience, and compassion into her work, and it means a lot to hear how helpful this was for you.

Thank you again for your recommendation and for sharing your experience so openly. We wish you all the very best moving forward.

Best wishes
Sian Jones

Beoordeeld met 5 van de 5 sterren

Sessions to find myself…

I had one to one sessions with Claire and they have helped me a lot to get back on tracks and find myself again. She taught me a lot and gave me strategies not just for now but for the future as well. Each session I had was useful. I would recommend this to everyone who struggles or unable to find the right help.

20 januari 2026
Review zonder uitnodiging
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Antwoord van onlinecouplescounselling.com

Dear Lukas,

Thank you very much for taking the time to write such a kind review about Claire

We are really pleased to hear how helpful your one-to-one sessions were, and that the work supported you in finding your way forward again.

Thanks again for taking the time to recommend the service and we wish you all the very best moving forward.

Best wishes
Sian Jones

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