My experience with using boots on line Doctor. Has been very satisfactory and easy to apply and use. And on collection of my prescription I was very impressed with how I was taken into a private room... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Pros. Very easy to navigate website. Quick decision and availability of prescription. Good contact with health professionals. Cons. Not able to receive prescription by post. We live in the outer H... Toon meer
Bedrijf heeft geantwoord
The process of getting an adrenaline pen was very easy and when ordering the pen it was a user friendly system and easy to do. When I hadn’t received any messages about my prescription I went into the... Toon meer
Bedrijf heeft geantwoord
I had a really good experience with Boots Online Doctor. After having issues with a similar service from another pharmacy where my messages were ignored (I’ve mentioned that in another review), I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Boots Online Doctor
Geschreven door het bedrijf
Health shouldn’t have to wait. With the Boots Online Doctor, it doesn’t have to. Simply go online at a time that suits you and order prescription treatments and home test kits. With pick up in store or free home delivery for most medicines, it’s healthcare without the hassle.
Contactgegevens
Verenigd Koninkrijk
- onlinedoctor.boots.com
Convenient care without the hassle
4,4
Uitstekend
5K reviews
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Convenient quick service
Convenient quick service. Texted when prescription was ready to collect.,
24 april 2026
Antwoord van Boots Online Doctor
We're delighted to hear you found our service convenient and quick, with helpful text updates regarding your prescription Janey. Thank you for your positive feedback!
Thanks for choosing Boots Online Doctor!
Antwoord van Boots Online Doctor
We appreciate your feedback and are happy to hear that you were given proper advice and were looked at Janie. Thank you for your time!
Thanks for choosing Boots Online Doctor!
Antwoord van Boots Online Doctor
We're happy to hear that you find our app private and confidential Maria. Thank you for your positive feedback; we appreciate it a lot!
Thanks for choosing Boots Online Doctor!
Antwoord van Boots Online Doctor
We appreciate your positive feedback Stephen! We are happy you found our service very good and helpful.
Thank you for using Boots Online Doctor!
The process of getting an adrenaline pen
The process of getting an adrenaline pen was very easy and when ordering the pen it was a user friendly system and easy to do. When I hadn’t received any messages about my prescription I went into the store and they were very friendly and told me when it was due to be delivered. I then got a text in the next couple days and pick up was very easy, again friendly staff.
24 april 2026
Antwoord van Boots Online Doctor
We're happy to hear that obtaining your pen was easy and the system was user-friendly Lily. We're also glad that our team was friendly and helpful in providing you with updates. Thank you for your positive feedback!
Thank you for using Boots Online Doctor!
Antwoord van Boots Online Doctor
Thank you for your review, Sarah. We’re very sorry to hear about your delivery experience — this isn’t the standard of service we strive to provide.
We’ve raised this with our team and will investigate the issue. We’ll keep you updated through your Boots Online Doctor account.
Thank you for choosing Boots Online Doctor!
Quick and helpful
24 april 2026
Antwoord van Boots Online Doctor
We appreciate your positive feedback! We are happy you found our service quick and helpful. Thank you for using Boots Online Doctor!
Antwoord van Boots Online Doctor
We're happy to hear that your experience was efficient and fast Rosana! We appreciate you taking the time to leave us such positive feedback.
Thank you for using Boots Online Doctor!
Don’t bother
Unfortunately I’ve had to come back to leave an even lower review.
I was prescribed with wegovy. When it was time to dose up, I entered the exact same information as before but was rejected on the basis of me allegedly saying I had a disease which I most certainly did not say, as I don’t have it. When I’ve explained, I’ve been patronised, ignored, spoken down to and it all feel personal. I used boots as it is a reputable company but to me, it seems the online doctors are the furthest thing from reputable. I’m feeling bullied by the staff at this point since they are trying to take this away from me for no reason. If the case is I shouldn’t have had it, why get my hopes up and prescribe me in the first place. I phoned up, with the hopes they could help and was also met with rude, dismissive behaviour. This back and forth has been going on for over 24 hours with no movement because they’re asking me the same questions I’ve already answered numerous times about the disease they state I said I have. Extremely disappointing and upsetting. Spend your money elsewhere.
4 mei 2026
Review zonder uitnodiging
Antwoord van Boots Online Doctor
Hello Shannon, thanks for taking the time to share your feedback, and we're sorry to hear about your experience.
We take concerns like this seriously. If there appears to be any discrepancy in the information provided, this is reviewed carefully by our clinical team to ensure prescribing remains safe and appropriate. We will request more details so we can review this properly and ensure everything has been handled correctly. We will also be in touch with you directly via your account once this has been looked into.
Thank you again for raising this with us, and for choosing Boots Online Doctor!
Easy to use service that allows you to…
Easy to use service that allows you to bypass the GP for routine things.
27 april 2026
Antwoord van Boots Online Doctor
Hi Gema, We’re glad to hear you find the service easy to use and convenient for routine needs. Thanks for choosing Boots Online Doctor! 😊
Easy process to complete the…
Easy process to complete the registration and medical history. Feel like they did properly review it before offering advice and medication. Will continue to use. Thank you
23 april 2026
Antwoord van Boots Online Doctor
Thanks for your feedback, Stuart! We’re really pleased to hear you found the registration and medical history process easy to complete. It’s great to know you felt your information was properly reviewed and that the advice and medication met your needs. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
Thanks for your feedback, Susan. We’re glad you found the service helpful. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
Hi Richard, We’re pleased to hear you found the process simple and the prescription supply quick. Thanks for choosing Boots Online Doctor! 😊
Straight forward process
Straight forward process, specific advice given for my trip and medication posted to me in reasonable timeframe.
15 april 2026
Antwoord van Boots Online Doctor
Thanks for your feedback, Anthea! We’re really pleased to hear you found the process straightforward and the advice helpful for your trip. Glad the medication reached you in good time. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
Thanks for your feedback, Lawrence - we’re glad you found the pricing excellent. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
Thanks for your feedback, Jules. We’re delighted to hear you found the service easy to use and the delivery quick. Thanks for choosing Boots Online Doctor! 😊
Every thing was straight forward and…
Every thing was straight forward and dealt with quickly
21 april 2026
Antwoord van Boots Online Doctor
Thank you for your feedback, Mrs Belinda. We’re pleased to hear everything was handled smoothly and without delay. Thanks for choosing Boots Online Doctor! 😊
Antwoord van Boots Online Doctor
Hi Maria! We’re really pleased to hear you had a positive experience. Thanks for choosing Boots Online Doctor! 😊
Important questions were asked which…
Important questions were asked which was ressuring
23 april 2026
Antwoord van Boots Online Doctor
Hi Mrs Cynthia! We’re glad to hear the questions asked helped provide reassurance and a sense of confidence in the process. Thanks for choosing Boots Online Doctor! 😊
Simple process
Process was easy enough. Took a bit longer than expected to deliver the medicine.
23 april 2026
Antwoord van Boots Online Doctor
Hi Ellie, we’re glad to hear the process was easy overall, though we’re sorry the delivery took longer than expected. We understand how important it is to receive your medication promptly, and we’re working to improve our delivery times to provide a more consistent experience.
We appreciate you taking the time to share your experience with us. Thanks for choosing Boots Online Doctor! 😊
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