OnlineFilings™ Reviews 

2.842
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The slight problem I encountered was when 2 people (e.g. husband & wife) use the same computer, then you really have to ensure that you are using the correct email address otherwise you can enter onto... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Identify client needs and capability Sophie supported me at every step, and used her experience to support me at my level without opinion. Building my self confidence while keeping the project mo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having had appalling service from a different provider, recommended to me by a company formations business that had left me struggling to file and leaving me late with a fine, OnlineFilings stepped in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Online filing was very confusing and had to do it back & forth from company house to gov.uk one login & yet could not submit after trying 6 times. Thanks to Hugo who called today with excellent cust... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bedrijfskundige dienst

Geschreven door het bedrijf

Say goodbye to confusing paperwork and endless government portals. At Online Filings, we combine smart technology with real human support to help you do business better. Online Filings is fully authorised by Companies House and recognised by HMRC.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 56% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,3

Alle reviews

(2.842)

445 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Sophie was very helpful and helped me…

Sophie was very helpful and helped me get all the information needed...well worth using there services.

29 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hello,

We really appreciate you sharing your experience with us.

We're especially pleased to hear that Sophie was able to help you gather everything you needed and make the process easier. It's wonderful to know that you felt our service was worth using and that you received the support you needed along the way.

We'll be sure to pass your kind words on to Sophie.

- The Online Filings Team

Beoordeeld met 5 van de 5 sterren

User friendly

User friendly

28 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hello Shepherd,

Thank you for your 5-star review.

We're pleased to know that you found Online Filings user friendly. We put a great deal of thought into making the platform easy to navigate, so it's great to hear that this came across in your experience.

We appreciate you taking the time to share your feedback and thank you for choosing Online Filings.

- The Online Filings Team

Beoordeeld met 1 van de 5 sterren

Unsolicited emails regarding wrong information

This company keeps sending me unsolicited emails telling me to file company information for a company I have never heard of and have no connection with. I double checked with Companies House that I have no association with the company they name. Onlinefilings has no authority to email me and their information is wrong.

28 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hello Caroline,

Thank you for your feedback. We understand that receiving a message about a company you do not recognise, particularly where you believe you have no connection with it, would understandably raise concerns about why you were contacted.

Online Filings is a private company, independent of Companies House and HMRC. Our communications carry our own company name, logo and contact details. We are registered with Companies House as an Authorised Filing Software Provider and an Authorised Corporate Service Provider (ACSP), and we are supervised by HMRC for anti-money laundering compliance. Where information in a communication appears to be incorrect, we are happy to look into this and help clarify the reason for the contact.

For clarity, our services are separate from the government filing services. Any fee charged by Online Filings is in addition to the applicable Companies House or HMRC fee and covers access to our simplified filing platform and personalised support. Our pricing is displayed on our website before checkout, so customers can decide whether they wish to use our service or file directly with the relevant government department.

We also appreciate your concern about receiving information relating to a company you do not recognise. We only contact individuals where there is a clear reason to do so. In this case, the email address used to contact you had previously been provided through our platform in connection with services relating to the company referenced in the communication.

If you ever need to complete a company filing yourself, you can of course do so directly through Companies House. If you would like to see how our service works, we would be happy for you to try the platform and judge the service on that basis. For any questions about the communication you received, please contact support@onlinefilings.co.uk and our team will be happy to assist.

- The Online Filings Team

Beoordeeld met 5 van de 5 sterren

Very efficient and affective service

Very efficient and affective service

28 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Mr. Edwards,

It’s great to know you were happy with the service you received. We appreciate you taking the time to share your feedback and are grateful for your support.

Thank you again, and we hope to assist you again in the future!

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

It was easy to navigate and the…

It was easy to navigate and the response was very quick to come back

26 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Aubrey,

We really appreciate you sharing your experience with us. It’s great to hear that you found the process straightforward and that our team was able to get back to you quickly. We’re glad we could make things easy for you.

Thanks again, and we’d be happy to help you again in the future should you need us.

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

Very fast and efficient

Very fast and efficient

27 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Damaris,

Thank you for taking the time to leave us a review. We’re pleased to hear that you had a positive experience with our service. We really appreciate your feedback and are glad we could make the process straightforward for you.

Thanks again, and we wish you all the best with your company!

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

Thanks so much.

Thanks so much.

26 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Mehrasa,

Thank you for taking the time to leave us a review. We really appreciate it, and we’re glad we could help.

Thanks again, and we wish you and your company all the best!

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

It was amazing doing my online filing…

It was amazing doing my online filing with you

15 juli 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Sebastian,

Thank you for the lovely review.

We’re so pleased to hear you had such a positive experience using Online Filings. It’s great to know we could make the process a smooth one for you.

We’d be delighted to help you again whenever you need us!

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

It has been first class

It has been first class.
Firstly, when I had an authentication issue, the assistant involved ( Julie, I think) was prompt, knowledgeable and pleasant.
Secondly, when I re registered my authentication number, the process was straightforward, swift and successful.
Very many thanks, to all - and to everything - concerned.
Peter M Moore OBE

25 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Peter,

Thank you so much for taking the time to leave such a thoughtful review.

We’re really pleased to hear that our team was able to help resolve your authentication query and that everything was then completed smoothly and successfully.

We really appreciate you sharing your experience with us, Peter, and we’re delighted we could make the process straightforward for you.

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

Sooo quick !!!

11 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Michael,

Thank you for the fantastic review! We’re so glad we could get everything sorted quickly for you.

We will be here should you need us again in the future. Thanks again for choosing Online Filings.

- The Online Filings team

Beoordeeld met 1 van de 5 sterren

This company impersonates and looks…

This company impersonates and looks like Company House and will charge you extra for filing! They sent a letter copying style and language of HMRC/Company House and fool you by thinking you have to use their services instead of doing it yourself!

24 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hello Marco,

Thank you for taking the time to leave a review. We’re sorry to hear that this was your experience and appreciate you sharing your feedback with us.

The letter you received was sent by Online Filings and included our company logo, company information, contact details and a disclaimer identifying the communication as being from us.

Online Filings is a private technology company that provides filing services and is registered with Companies House as an Authorised Filing Software Provider and Authorised Corporate Service Provider (ACSP). We are also supervised by HMRC for anti-money laundering compliance. Customers can also choose to complete their filings directly with Companies House if they prefer to do so.

Following the letter, an order was placed through our platform. The filing itself was not submitted because the required identity verification process was not completed. The requirement to complete identity verification is explained on our website before checkout, so customers have the relevant information available before deciding whether to proceed with our service.

You subsequently contacted us to request a refund, and we provided a partial refund in response to your request.

We appreciate your feedback and will take it on board as we continue to review how we communicate our services and make the distinction as clear as possible.

Thanks again for sharing your experience. We would be happy to assist you in the future should you need our services, and we wish you and your company nothing but the best.

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

Fast and efficient

Fast and efficient

21 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Tryness ,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a quick and smooth experience with us.

Thank you again for choosing Online Filings.

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

Supportive and helpful

I had some problems with my filing but the team was very supportive in helping me find a solution.

24 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi there,

Thank you for taking the time to share your experience. We’re really glad our team could support you and help get everything resolved.

We know these filings can sometimes be a little tricky, so it’s great to hear you felt looked after throughout the process.

Thank you again and we would be happy to assist you again in the future.

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

Easy to use and quite friendly for…

Easy to use and quite friendly for confirmation statement.

24 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Mudassir,

Thank you for taking the time to leave us a review! We always aim to make filing as straightforward and user-friendly as possible, so we’re really pleased to hear you found the Confirmation Statement process easy to work through.

Thanks again for choosing Online Filings .

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

Easy to follow and understand the…

Easy to follow and understand the process

24 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Tim,

Thank you for taking the time to leave a review.

We pride ourselves on making Online Filings as simple and user-friendly as possible, so it’s great to hear that you found the process easy to follow and understand.

We’d be happy to help again in the future!

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

Effortless Process

Made the process about as effortless as it could be. Very responsive and clear user interface.

24 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Jamie,

Thank you for taking the time to share your experience!

We’re really pleased to hear that you found everything straightforward and that our platform was easy to navigate. We also appreciate your kind words about our service.

We’d be very happy to help again in the future!

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

It was flawless.

14 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Abdulrahman,

Thank you for leaving such a great review!

We’re delighted to hear you had such a positive experience with Online Filings. It’s great to know everything went smoothly from start to finish!

Thanks again, and we’d be happy to assist you again in the future!

- The Online Filings team

Beoordeeld met 4 van de 5 sterren

it's OK not vrey good

24 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Al-Reda,

Thank you for taking the time to leave us a review. We can see that the filing you placed through our platform has since been submitted and accepted by Companies House.

We’re glad to hear you found the experience okay, but we’d always like to strive to do better and provide a 5-star experience. We’d love to hear from you about what we could improve to earn that final star. We have contacted you via Trustpilot requesting more information, or you can reach us directly at support@onlinefilings.com.

Thanks again for choosing Online Filings!

The Online Filings Team

Beoordeeld met 5 van de 5 sterren

Easy filing and procedure

Easy filing and procedure. No hassle

21 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Aneetta,

Thank you so much for your review.

We’re really pleased to know everything went smoothly for you.

We appreciate you choosing Online Filings and taking the time to share your experience with us.

- The Online Filings team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Thank you

21 augustus 2026
Review zonder uitnodiging
Logo OnlineFilings™

Antwoord van OnlineFilings™

Hi Oluwafemi,

Thank you for leaving us a review.

We are glad that you found our services excellent and were able to use our platform for your submission, with no extra hassle.

Feel free to contact our support team should you need further assistance, in the future.

- The Online Filings Team

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