Onthemoov Reviews 

I spoke with Ollie a general enquirey he was very helpful...I was very impressed...
Roger Levy

Ivory Jimmy was brilliant guiding me through my house purchase every step of the way

First class service from Chloe, got a conveyancing solicitor to act quickly at a keen price, what more could you want? Highly recommended.

Very easy to deal with. Absolutely woukd use again

After needing a last minute Conveyancer, I contacted onthemoov and was assisted by a fantastic sales executive called Chloe, who gave me a reasonable quote within minutes. As a first time buyer she explained the process clearly and was quick to respond to emails, and would answer any questions on the phone immediately. This gave great peace of mind. Will definitely be recommending the company as a result.

The team at OnTheMove were very friendly and helpful. I rejected their first suggestion of a local conveyancer after reading reviews; however changing was very easy, they recommended an excellent firm in London, Hutchins & Co, who gave a very good service. OnTheMove explained the process very clearly and were very easy to get hold of.

The entire team was professional and understanding, showed great empathy when dealing with us/ me, i'm disabled- it made the whole moving process as painless as possible.

Thank you.

Excellent, fast and efficient service. An amazing was solicitor appointed within no time and they got straight to work on the properties we were purchasing.

Excellent service. Prompt response from allocated solicitor Ivory Jimmy.
Conveyancing commenced 12th Sept completed 30th Sept.
Highly recommend using Onthemoov as a search engine.

Definitely recommend On the move to anyone buying a house. They were always on the end of the phone helping us every step of the way. So quick with responding to emails and also very helpful, as buying a house can be confusing and daunting!
Thank you on the move!

Really easy process. Put me in touch with a great solicitor and at a great price too

Had a few issues with the conveyancer to begin with and after flagging these the On the Moov team picked this up and helped to progress my purchase. The team are also very friendly and easy to talk to.

Instructed Via Chloe at 10am by 11am Saffron (from onboarding) had contacted my estate agent, my documents have been sent to me to fill out and my solicitor has been assigned, off to a great start everyone’s been very friendly and the solicitor has reached out for ID checks already, hoping it’s all positive signs to come!

Chloe is always helpful. I can recommend anyone who needs a conveyancer!

Daunting where to look for conveyancers, I had no idea where to start, the agents firm was extortionate and we were trying to budget, came across on the move from a Google search and ran a quote and it was £400 cheaper than the agents! Great cost and backed up with a great service by their recommended lawyer! When we come to buy we will be back again for sure.

The fees is not fixed contrary to what they claim. They refer you to poor and incompetent solicitors that add unnecessary third party fees that you can be charged in addition to their "fixed fee". They are not solicitors or conveyancers (contrary to what they claim on the quote sheet). So the fact that their fee is fixed is misleading. The requirement for third party costs (e.g. indemnity policy) can vary from solicitor to solicitor. While most of them don't require you to take such policies, there are other poor solicitors that will simply insist you it out of ignorance of law costing unnecessary additional expenses. In my case, I had paid Onthemove company to do my conveyancing and they had promised that my fees is fixed and I don't need to pay anything else in addition to this. My case involved gifted money from my parents. Onthemove company were told well in advance.

However, on being referred to their very incompetent and poor solicitors (Ackroyd legal), I was asked to take Insolvency Indemnity Policy to protect the lender in case my parents get insolvent!! This was not in the quote. This indemnity policy cost was £385 and the solicitors also insisted they would charge £50 legal fees in addition to quoted fee. The irony was that only the most incompetent solicitors they referred me to were insisting on taking this policy! Having checked with 8-9 other conveyancers and solicitors, they unanimously confirmed to me that this policy was wholly unnecessary and the Law automatically protects the lender. When I went to Onthemove company, they refused to own responsibility for their solicitors and told me that they are just brokers and cannot do anything and have no influence. This was contrary to what they had stated on the top right of their quote sheet where they claimed themselves to be solicitors/ conveyancers. Hence, they misrepresented themselves as solicitors when they are just incompetent cowboys.

The above means that I was significantly disadvantaged by going through them as they didn't quote about this policy in their quote and made me believe that they were solicitors. I was shocked when I was referred to another company who had contradictory terms to the ones I agreed with them. Later their solicitors asked to take another indemnity that the seller told me was not needed. While they ae claim that they only choose firms with good reviews, the firm they referred me to had a trust pilot rating of 3.8 and was indeed very poor with no communication and response to emails and phone calls.

Anyhow, because of this I had to go through extreme stress as they simply said that they were brokers or referrers and they had no control on what the solicitors firm is charging even when it was clear that this insurance policy was not necessary and no other conveyancer was asking for it.

Another thing I was not happy about was that they lied to me that the searches were requested as expedited when they were not! I came to know only later on in the process. Don't get fooled by their search fee guarantee! It's only valid for 6 months. So, if you purchase not go ahead then you do need to find some new property within 6 months from original date which requires a miracle and not possible for majority of people.

Finally, you will notice that they will charge you a file opening fee in addition to the search fees. This is their profit (hidden workaround to referral fees). If you go directly to the solicitors, they won't be charging you this fees. So, if your purchase doesn't go ahead, then you will lose only search fee but with them you will lose lot more.

So, don't get fooled by lower fees as it's not really low until the actual solicitors who you are being referred to and which they don't tell you in advance have seen your case. Also, if solicitors are good, they are going to charge you a higher amount in return for good service. You need to know in advance what is their rating before you go with them instead of opposite. Buying property is one of life's biggest investment and don't undermine it by choosing low cost solicitors. You get what you pay for!

Updated 02/09: My conveyancing completed in less than 6 weeks because I paid double the legal fees to their solicitors to buy extra time, got mortgage approved within 10 days and good seller's solicitors. Onthemove don't deserve any credit for this. Also, their communication was not always professional. In one email, the owner started SHOUTING by replying back in capitals in frustration when I challenged him I will take him to court! It costed me lot more than their quote contrary to what they claim which is misleading. Costs are not always financial and I had to endure extreme stress and costed several hours to pay "no more"! Finally, the firm they referred me to were using paralegals for conveyancing.

Thank you so much to on the move , fantastic communication, explained everything to us, Chloe dealt with all 3 of our quotes, selling 2 x properties and buying 1 x property , made everything easy , no stress and very happy 😃 highly recommended, great quotes 😁😁 thanks again

Spoke to Chloe at onthemove to get some advice and a quote for my purchase transaction- she was very thorough and explained the quote well. She was genuinely a lovely person to deal with. Will definitely be recommending!

Onthemove is amazing and will go the extra milestone to find you an amazing solicitor for buying your property. I bought my first property from auction and had only 28 days to do the completion and olli the Manager at onthemove recommended Mehmet who was great and completed my transaction smoothly on time. The quotation they give is the exact amount you pay at the end, so no hidden fees ( like most solicitors farms add at the end)
I already recommended onthemove to my friends and family.
Now Chloe who is the new business manager is also amazing and will go out of her way to give advice or recommendation.
Thank you chloe

Nina Farrah

I used on the move recently to purchase my first home and I cannot fault Chloe Townsend for her communication and the quality of service provided. On the move replied to any queries I had within a short time frame and helped the process run smoothly, all whilst keeping a low price. I would recommend on the move to anyone looking to purchase a home.