ooredoo.qa Reviews 

0 mark, very poor service.
Too expensive but the service is too bad.
I have not experienced such troubles in many countries but in Qatar, i spent my one year and could not find any better sim card provider.
Absolutely poor!

Worst network ever. Do not know how they've existed for so long!

so bad internet very very low download and high ping and so bad for the customer no one can help with my problem I have created more than 30 claims and no one can call me for my problem

Don't use ooredoo!!!!! They charged extra 100 riyal.i wanted to cancel my postpaid package and get back my existing number then they asked me to play 100qr if you need your old number, but the problem is they did not mention anything like that while getting the connection,

"I paid all bills amount and then cancellations, but an extra cancellation charge of 100 Qar was taken. Is there any issue or reason for this fee? The cancellation reason was a long overseas vacation, which seems like a valid reason for cancelling before the vacation. Was there any difficulty in the cancellation process? This is customer feedback for a negative experience."

Don’t use them as home internet provider, price is sky high and they are limiting speed on you in order to sell you new packages!!!!

I wish I can give them 0 star 👺 I withdraw 2000 $ and the in few seconds they give me message they talk anther 3689qr from my account for nothing it’s not fair at all 😡I complain they told me it’s under process but it’s was emergency 🚨 because I have fight

It’s should be easy to give me refund like the way they talk it from my account 🤷‍♂️😡
I also take my time to go to Ooredoo. office also talk to manager of ooredoo in al Sadd I was waiting her 40 mins but still told me to wait 😭😭🤕(for my 2 hours I spend there )
I feel bad for them

I advice them to update they system or to control well system because it’s personally account it’s so important 🤕.

⚠️ also it’s important to know satisfaction of guest 🌝😡

We deposited QR 10,000.00 in the Ooredoo money machine then it malfunctioned and we only retrieved QR 7,500.00. Only QR 2,000.00 was returned to us because as per them that's only the amount they found. We kept on following up only to get a negative response after 13 days. It's unfair as we worked very hard for that money.

The most carbage customer service ever known, aside from adding up on monthly bill, their customer service is litterly below poor, me and my family all Switched to vodafone, which is way wayyyyy better and even lower rate.

Worest network ever, no one help via calls , or online or watsap , even the raising a tickwt cant be done , the agents dont know anything, i will switch to another network. Plus extra money added to my bill and no one no why but i have to pay it.

The biggest fraud company
Very Very bad and only one goood is that we will get network all over qatar but they will take bills for their wish!!!!
The worst customer service I have ever every been into.

Terrible customer service support for Hayya Card holders with Ooredoo sim cards. We waited in line (only one counter dedicated to Hayya sim cards) for nearly 30 minutes for help, while 5-6 other counters were helping "residents" only. We finally gave up, walked down to Vodafone, and had a working sim card in 5 mins (no exaggeration!). Don't waste your time in Ooredoo, go directly to Vodafone.

After leaving Qatar in the summer, I am still receiving Ooredoo bills. They seem unable to respond to the simple request to close down my account. I have asked on many occasions, sent them all the paperwork they said they needed on several occasions. I don’t know what else to do except ignore them.

Lagoona Mall Branch Qatar - Thank you so much to Rafatunnisa Begum for her excellent customer service, Rafatunnisa was extremely polite and very helpful.
She took her time to explain everything to us, we highly recommend her.

No any experience in customer survices mainly Arabic Egyptian agency,,, nervous,,, not helpful, not comfortable at all…. Useless,,, no any experience…..
This my experience with them more than 5 years ago….
They are not happy 😄 to help any one call 📱 them.

As I didn't find the Tunisian ooreedo company here, but allow me just to say that you can't find worst than those lyers and escrots in the whole world. The promise you 4 Mo and then you can't even reach 1.5 Mo, you contact them, they keep saying they will fix but actually they never do. If you come in Tunisia, avoid them