Excellent service. Experience was seamless throughout. Good advise and guidance on the telephone. Payment was smooth and efficient. Bed was delivered within 8 days of order, and the guys that carried... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Thank you for a swift service. My bed was delivered and installed by Dwaine and Jason in under a week from placing the order. Professional, polite and efficently completed. If you need a bed for medic... Toon meer
Bedrijf heeft geantwoord
Michelle in sales who could not have done a better job, she was lovely, helpful, patient and kind. On my journey to buy a bed believe me when I say she was not the standard, she’s a credit to your com... Toon meer
Bedrijf heeft geantwoord
Excellent customer service from Ricardo, Jason and Dwayne. Ricardo was extremely helpful, patient and responsive to all our questions after our very useful visit to the High Wycombe showroom. Delive... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Opera is a leading British manufacturer dedicated to stylish design and the power of technology to create beds and mattresses that enhance lives, promote health and deliver comfort.
Stylish, Customisable Design
Geschreven door het bedrijf
- Committed to creating attractive, homely designed beds that you can make yours
- Opera offer a wide range of design options including size, style, headboard, wood finish, upholstery and more.
Contactgegevens
Verenigd Koninkrijk
- 0333 222 8584
- sales@operabeds.com
- operabeds.com
4,8
Uitstekend
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I need a bed urgently!
I needed a medical type bed urgently for my wife being discharged from hospital at short notice. Called Opera, spoke with Ricardo and he confirmed max 5 day professional installation. Placed order immediately and looking forward to having the bed installed asap. He also suggested some useful add ons which I purchased. Thanks Ricardo.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Opera Beds
Hello David,
Thank you so much for taking the time to leave a review, and we’re really glad Ricardo was able to help at what sounds like a stressful time. We know how important it is to have the right bed in place when a loved one is coming home, so we’ll make sure everything runs smoothly with your installation. I’ll pass your kind words on to Ricardo, he’ll be delighted. If you need anything at all before or after delivery, just give the team a call. Wishing your wife all the best with her recovery.
Kind regards,
Jordan
Best delivery service
As a disabled woman, I’m on edge when men come to my home but Jason and Dwaine were such lovely guys that they made me feel safe. Any woman knows how important that is. They were friendly, respectful, competent, and even played with my dog. I also spoke with Josh over the phone and he was kind and helpful. Opera beds seems to be hiring really lovely people who are nice to talk to. If only everyone was more like them. I’d order from Opera beds again just for that peace of mind.
I haven’t tried the actual bed yet but they gave me a thorough overview of how it works. I’ll try to update once I’ve tried the bed.
13 oktober 2026
Review zonder uitnodiging
Antwoord van Opera Beds
Hello,
What a wonderful review to read, thank you! Knowing that Jason and Dwaine helped you feel safe and at ease in your home means a great deal to us, and we’ll make sure they both hear your kind words (along with Josh, who’ll be thrilled). We’re glad your dog got some attention too!
We really hope you love the bed once you’ve tried it, and we’d be delighted to hear how you get on. If anything comes up in the meantime, just give us a call.
Kind regards,
Jordan
The service was very friendly and…
The service was very friendly and helpful. Lisa who helped me with the ordering was excellent. The bed was delivered as promised the next day at the time stated. I would recommend them.
9 oktober 2026
Antwoord van Opera Beds
Hello Penny,
Thank you for such a brilliant review! It’s great to hear everything ran smoothly from your first viewing right through to delivery. Our warehouse team take real pride in how carefully the beds are packed, so we’ll be sure to pass your comments on to them, along with your praise for the engineering. We’re delighted you’re enjoying your new beds and hope they serve you well for many years. It would be a pleasure to help you again in the future!
Kind regards,
Jordan
AAA+ FOR EXCELLENT SERVICE
excellent service from initial veiwing to recieving the beds , Rare to find a company that is so efficient in all areas in todays world,Packaging was first class delivered well wrapped and prompt ,would not hessitate to deal with them again ,products are also very well engineered and opperate with ease,
AAA+ for excellent service,
7 oktober 2026
Antwoord van Opera Beds
Hello Michael,
Thank you for such a brilliant review! It’s great to hear everything ran smoothly from your first viewing right through to delivery. Our warehouse team take real pride in how carefully the beds are packed, so we’ll be sure to pass your comments on to them, along with your praise for the engineering. We’re delighted you’re enjoying your new beds and hope they serve you well for many years. It would be a pleasure to help you again in the future!
Kind regards,
Jordan
Antwoord van Opera Beds
Hello Sabera,
Thank you so much for taking the time to leave a review! We’re really pleased to hear Lisa looked after you so well, and we’ll make sure she sees your kind words. If there’s ever anything else we can help with, please don’t hesitate to get in touch. Wishing you many comfortable nights’ sleep!
Kind regards,
Jordan
Buying a bed at a distance.
I was pleased to have a zoom call with a sales assistant who showed me several beds and demonstrated how they worked. The bed was delivered on time as planned and assembled on site. It all took less than an hour. I’m satisfied with the result.
29 september 2026
Antwoord van Opera Beds
Hello Margaret,
Thank you for taking the time to leave a review. We're really glad the Zoom call was helpful and that seeing the beds demonstrated made it easier to choose the right one for you.
It's great to hear your delivery arrived on time and that installation was quick and straightforward. We hope you enjoy your new bed, and if there's anything we can help with in the future, please don't hesitate to get in touch.
Kind regards,
Jordan
Installation team were excellent
Installation team were excellent. Really professional, quick and helpful.
6 oktober 2026
Review zonder uitnodiging
Antwoord van Opera Beds
Hello Jeremy,
Thank you so much for your review. We're really pleased to hear our installation team did such a professional job and made the process quick and easy for you. We'll be sure to pass your kind words on to them.
If you ever need anything, please don't hesitate to get in touch.
Kind regards,
Jordan
Exceptional service from Opera Beds
Exceptional service from Opera Beds
We recently had a new bed delivered and installed by Opera Beds, and I would like to commend the team for an exceptional level of service throughout.
Dwaine and Jason arrived ahead of schedule, which was greatly appreciated, and from the outset they were courteous, professional and extremely knowledgeable. The installation was carried out with great care and attention to detail, and they treated both the furniture and the surrounding environment with the utmost respect.
Working within a Private Country Estate naturally requires a certain level of discretion, awareness and understanding of Estate protocol, and both Dwaine and Jason handled this exceptionally well. They were considerate, accommodating and entirely professional throughout, making what could have been a disruptive process remarkably seamless.
It is refreshing to encounter people who clearly take pride in their work and understand that excellent service is about far more than simply completing the job.
Dwaine and Jason are a real credit to Opera Beds, and I would have absolutely no hesitation in recommending them.
A first-class service from start to finish.
6 oktober 2026
Review zonder uitnodiging
Antwoord van Opera Beds
Hello Paul,
Thank you so much for taking the time to write such a thoughtful and detailed review. It's genuinely wonderful to read.
We're delighted that Dwaine and Jason made such a positive impression, from arriving ahead of schedule to the care they took with the installation and your surroundings. We understand that working within a private estate calls for a particular level of discretion and respect for protocol, so it means a great deal to hear they handled this so well and kept the process as seamless as possible.
You're absolutely right that great service is about far more than just completing the job, and it's clear Dwaine and Jason share that view. We'll be sure to pass your kind words on to them both; they'll be thrilled to hear it.
We hope you enjoy your new bed, and should you ever need anything further, please don't hesitate to get in touch.
Kind regards,
Jordan
I had excellent service from Opera beds…
I had excellent service from Opera beds from my initial enquiry to the delivery. Ricardo was so helpful and nothing was too much trouble when he helped me choose the right bed and mattress. The men who delivered and set up the bed were very efficient and helpful. I would recommend them.
5 oktober 2026
Antwoord van Opera Beds
Hello Phillipa,
Thank you so much for taking the time to share such a lovely review. We're delighted to hear you had excellent service from your first enquiry right through to delivery.
It's great that Ricardo was able to help you find the right bed and mattress, and we'll make sure he hears your kind words. We're also really pleased our delivery team did such an efficient job of getting everything set up for you.
We hope you enjoy your new bed for many years to come, and if you ever need anything, please don't hesitate to get in touch.
Kind regards,
Jordan
Excellent product and service
Good choice of bed with help on hand from Harry to answer all my questions during the order process.
Delivered as specified by the lovely team of Harry and Lee who carried out a good professional job with the installation and showing me how to operate the controls.
Highly recommended.
Thank you Opera.
5 oktober 2026
Review zonder uitnodiging
Antwoord van Opera Beds
Hello Tony,
Thank you so much for this brilliant review, it's great to hear you were so happy with every stage of your order.
We're really pleased Harry was on hand to answer your questions during the ordering process, and that he and Lee did such a professional job with the delivery and installation. Taking the time to walk you through the controls makes a real difference, and we'll be sure to pass your kind words on to them both.
We hope you enjoy your new bed, and if there's ever anything we can help with, please don't hesitate to get in touch.
Kind regards,
Jordan
Ordered for a client
Ordered for a client. The service has been fantastic, from getting a quote, awaiting funding approval, purchase and delivery.
My client is very pleased, thank you.
3 oktober 2026
Antwoord van Opera Beds
Hello Wendy,
Thank you so much for your lovely review. We know that arranging equipment for a client, especially when funding approval is involved, can take time, so we're delighted the whole process ran smoothly for you from quote through to delivery.
It's wonderful to hear your client is so pleased with their new bed. If you need any support in the future, whether for this client or others, our team is always happy to help.
Kind regards,
Jordan
Immediate availability of product for…
Immediate availability of product for an emergency. Excellent sales support. Good product, fast delivery. Quick and efficient no issue installation. A perfect job
23 september 2026
Antwoord van Opera Beds
Hello,
Thank you for such a great review! When a bed is needed urgently, getting it there quickly really matters, so we're delighted we could have it with you fast and that the delivery and installation went smoothly.
I'll pass your thanks on to the sales and installation teams. We hope the bed is making a real difference.
Kind regards,
Jordan
Amazing customer service from JoshThe customer service from Josh was…
The customer service from Josh was absolutely second to non, we had a problem with a second hand Opera bed, so especially considering we hadn't just purchased a new from Opera, I couldn't believe how helpful, patient and kind he was and also very persistent in helping us out.
I can't tell you what a relief it was!
Absolutely amazing 🤩
30 september 2026
Review zonder uitnodiging
Antwoord van Opera Beds
Hello Jackie,
Thank you so much for this lovely review! I'm really glad Josh was able to help you get things sorted, and that it took some of the stress away.
Wherever an Opera bed has come from, we always want to do what we can to keep it working well, so it's great to hear it all came good in the end. I'll make sure Josh sees your kind words. He'll be really pleased.
Enjoy the bed!
Kind regards,
Jordan
Finally! somebody who understands good customer service and aftercare
Contacted the company yesterday re a faulty actuator motor. I emailed them a phone generated reel of the dysfunctional part. Dan phoned me soon after to confirm the dispatch details, then sent me a replacement instructions video, which I didn't need but which would be useful to a novice. Very helpful, very polite. No hint of any reluctance to honour the warranty. I've just fitted the new motor in a couple of minutes, approximately 24 hours from discovering the fault and contacting the company. DPD with their real time tracking and reliable timing did their part in this impressive exercise in top customer service and aftercare. With a product like this, prompt parts replacement is pretty critical. Somebody's getting it right.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Opera Beds
Hello,
Thank you so much for taking the time to leave such a detailed review. Sending us a video of the faulty actuator made it easy to see the problem straight away, so that helped speed things up.
I'm really pleased to hear Dan looked after you so well. I'll make sure he sees your kind words. You're right that a quick parts replacement matters a lot with an adjustable bed, so that's exactly what we aim for. It's great to hear it was all sorted within about 24 hours and that you had the new motor fitted in a couple of minutes.
If you ever need anything else, you know where we are.
Kind regards,
Jordan
Pre-sales and after sales service was…
Pre-sales and after sales service was excellent and the delivery was on time. Assembly of the bed was relatively straightforward once we'd found the instructions! Recommended for anyone who needs a supportive hospital style bed at home.
24 september 2026
Antwoord van Opera Beds
Hello Mike,
Thank you so much for taking the time to leave such a lovely review, we're really pleased to hear our team looked after you well before and after your purchase, and that your delivery arrived on time.
Sorry the assembly instructions took a bit of finding! That's not the experience we want, so we've passed your feedback on to make sure they're easier to spot in future. If you ever need a fresh copy or a hand with anything, just give us a call and we'll be happy to help.
Thanks again for recommending us, we hope the bed brings your mum plenty of comfort and support at home.
Kind regards,
Jordan
Fantastic service
Fantastic service, bed delivered and built very effortlessly.
thoroughly recommend a Signature Collection bed bought from CareCo.
23 september 2026
Antwoord van Opera Beds
Hello Scott,
Thank you! It's brilliant to hear the delivery and build went so smoothly for your customer. That's exactly what we aim for every time. We really value working with you, and we're delighted you're recommending our Signature Collection. Here's to many more happy customers!
Kind regards,
Jordan
Antwoord van Opera Beds
Hello,
Thank you so much for taking the time to leave a review. We're really pleased to hear the mattress was dispatched promptly. We know how important it is for care settings to have the right equipment in place quickly, so it's great to know we delivered on that for you. We really value our partnership with your home and look forward to supporting you and your residents again soon. If there's ever anything you need, our Customer Excellence team is always here to help.
Kind regards,
Jordan
Excellent service from start to finish
Excellent service from start to finish. Thorough and informed sales team taking time to ensure we got what suited our requirements. Fast and efficient delivery with friendly and hard working installation team. Fantastic functionality of the bed which ensures comfortable position when sitting up, or sleeping. Massage function is outstanding giving fantastic back relief prior to sleep. Still undecided regards the memory foam mattress, although fantastically comfortable I find it difficult to change position due to my disability. May need changing under Operas 10 day policy ensuring the perfect match. 10/10 for the company in all respects.
29 september 2026
Antwoord van Opera Beds
Hello Nick,
Thank you so much for such a detailed and generous review! We're thrilled to hear the sales team took the time to find the right fit for you, and that delivery and installation went so smoothly. It's brilliant to hear you're getting on so well with the bed's positioning and that the massage function is giving you real relief before sleep.
We completely understand what you mean about the memory foam mattress. Being able to move and change position easily really matters, and we want to make sure you end up with the perfect match. Please give our team a call on 03332228584 and we'll happily talk you through the options that would suit you better. Thank you again for the 10/10, it means a lot to the whole team.
Kind regards,
Jordan
Very helpful and efficient from the…
Very helpful and efficient from the initial phone call through to the delivery
I would certainly recommend
Thank you very much
28 september 2026
Antwoord van Opera Beds
Hello Paul,
Thank you for such a kind review! It's great to hear you found us helpful and efficient right from that first phone call through to delivery, and we'll make sure the team hears your feedback. We really appreciate the recommendation, and if there's anything else we can help with down the line, just give us a call.
Kind regards,
Jordan
Everything about this service was…
Everything about this service was fantastic from ordering to delivery, to installation, highly recommend
22 september 2026
Antwoord van Opera Beds
Hello Fiona,
Thank you so much for taking the time to leave such a lovely review! We're delighted to hear everything went smoothly for you, from placing your order right through to delivery and installation. It's great to know the whole experience hit the mark, and we really appreciate you recommending us. If you ever need anything in the future, our team is always here to help. Enjoy your new bed!
Kind regards,
Jordan
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