Ophelos Reviews 496

They are always patient and ready to reply my messages
Aminah support me with the information
She is polite with her message and makes me understand
Thanks to her and all

Really good

Hana Hana Hana
You are a guiding light in this world.

We all go through seasons of life that test our strength.
Certain names, certain words, certain people—
They stay with us, becoming part of our story forever.

As Rumi once said:
“The wound is the place where the Light enters you.”

On behalf of all team members, thank you for your sincere efforts, your decency, and your quiet strength. Your presence matters.

Though I carry the weight of a right knee disability and work full-time through ongoing pain, I have not sought or accepted any help—neither from the government nor from private entities.
This is a personal choice.
This is my honour.

The challenges are many—
Rising bills, physical strain, emotional toll.
But still, I remain committed.

I love this life.
I believe in this beautiful start-up.
And even in solitude, I feel the power of perseverance.

As I write these words, there are tears in my eyes—
Not of defeat, but of strength born in silence.
We endure.
We grow.
We stand—together.

Ophelos made it stress-free & simple for me to pay off my remaining debt.. gave me subtle email reminders without bombarding me, which enabled me to remember - on payday to make the payment.
Never has sorting out a debt been so simple and easy.

Very helpful and very understanding

The person who delt with me was understanding to my plight and helped me

The lady I spoke to was understanding and helped me no end

So easy to use cleared quickly and no judgement

My clearpay account is still saying I owe them £42.15 when you've stated in emails that I've fully cleared this debt?

Quick response and very understanding and accommodating.

Great Support from OPHELOS

If I could leave -5 stars I would. Took money from my account without authorisation then blamed it on the company they were working for. If at all possible don’t deal with these.

Great communication, not pressure and no harassment, really good choice and flexibility, suitable for all clients.thank you

Felt totally pestered all of the time which didn’t help my mental health in any way

Having to be able to talk to a human and having them understand made a huge difference. I had to change the date on one payment and nothing was too much trouble. If i ever need advice these are the people id go to.

Finally dealing with a human, made the experience 5 stars. Talking through the outstanding bill makes sense and happy this account is now settled and closed.
Eon are working with helpful and thoughtful company.
Happy days

Ophelos we're very helpful and explained what was happening and how often they would take a payment

Excellent customer service by Martin who went the extra mile by being so professional, kind and helpful.

The team at Ophelos were so friendly and helpful from the get go, making sure setting up a plan was easy without pressure or added stress. I dealt with Hannah, who was professional and knowledgeable yet friendly and relatable and made something quite daunting so effortless.

Ophelos help you plan a budget to resolve your debt, even in my case where I can only pay very little, it matters, the advisor also offered me further organisations who might be able to assist.