Orbisify Reviews 

195
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered under-shelf lighting from Orbisify and the product arrived on-time and in good condition. Due to my own error, the light I ordered was not appropriate for the space. Orbisify was very acco... Toon meer

Beoordeeld met 5 van de 5 sterren

I don’t usually write reviews, but when I find a great product and a company that delivers, I want to share the experience so others can benefit. I spent a lot of time looking for the perfect under... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is my second project using Orbisify’s wall washing LED linear lights and I’ve been really happy with them. They look great installed and I’ve received a lot of compliments on the finished pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Worked with customer support for several weeks while planning new cabinet project. They helped get the right product for each location. I sent them renderings and they were able to help come up with a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenwinkel

Geschreven door het bedrijf

Orbisify is a premium LED lighting company based in the United States, specializing in modern under cabinet lighting systems, architectural aluminum LED profiles, and complete plug-and-play lighting kits designed for homeowners, contractors, interior designers, and builders. Our mission is to make lighting installation simple, professional, and visually stunning — no matter the size of your project. We offer a wide range of high-quality LED lighting products, including under cabinet lights, LED strip lights, recessed aluminum profiles, surface-mount lighting channels, diffusers, power supplies, and smart lighting accessories. Every lighting kit is carefully engineered to deliver seamless illumination, energy efficiency, and long-lasting performance. At Orbisify, we focus on creating lighting that transforms spaces — from modern kitchens and closets to shelves, display cabinets, offices, and commercial interiors. Our LED lighting systems are easy to install, dimmable, and compatible with standard home automation setups such as Lutron and smart dimmers. Each order includes a full set kit with LED strips, transformers, connectors, and sensors — everything you need to complete your project without additional parts. We provide fast and secure shipping across the U.S., free tax, 14-day returns, and responsive customer support ready to assist contractors and DIY homeowners alike. Our products are designed with precision and tested for quality to ensure consistent brightness, excellent heat dissipation, and a premium finish. Orbisify continues to innovate by offering new under cabinet lighting solutions, recessed linear profiles, and custom-cut LED bars tailored to your exact measurements. Join thousands of satisfied customers who trust Orbisify for their kitchen lighting, shelf lighting, and architectural LED projects. Whether you’re building, renovating, or upgrading your lighting design, Orbisify helps you bring professional-grade lighting to your home or business — beautifully and efficiently.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

195 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 44% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,5

Alle reviews

(195)

95 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Customer service was amazing

Customer service was amazing. I had questions on installation of a dimmer control of a strip of low voltage LED lights. The responses were clear, detailed, friendly and prompt.

2 maart 2026
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for your wonderful feedback, Charles!

We’re extremely happy to hear that our customer support team was able to assist you with your dimmer control and low voltage LED lighting installation questions. At Orbisify, we know that proper installation guidance and technical support are incredibly important for achieving the best lighting results, especially for under cabinet lighting and custom LED lighting projects.

Providing clear, detailed, friendly, and fast support is something our team truly focuses on every day. Whether customers need help with dimmers, transformers, wiring configurations, LED strip lighting, or architectural lighting systems, our goal is always to make the process simple and stress-free.

Thank you again for choosing Orbisify and for taking the time to share your experience. We truly appreciate your support and look forward to helping with your future lighting projects!

– Orbisify Support Team

Beoordeeld met 1 van de 5 sterren

It’s terrible


It’s terrible, and I can’t even begin to express how speechless I am. Please don’t get into trouble like I did. You’re likely to receive your product after 60 days.

1 februari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

My experience with Orbisify mirrors…

My experience with Orbisify mirrors many of the negative reviews. The site claimed over 140 units were in stock, yet my order was delayed due to “fulfillment issues.” They provided a revised delivery date, but when that date passed, I received no update at all. Charging customers before an item is ready to ship and then failing to communicate is unacceptable. If a company has stock or fulfillment problems, transparency is the minimum standard. Thankfully this order wasn’t for a client—otherwise it would have damaged my professional credibility. I strongly recommend reading recent reviews and proceeding with caution.

Update: 5/12/26
Revised Review (4 Stars)
I originally placed my order with Orbisify on 2/18/2026. Although they reached out on 2/28/2026 to confirm that my order had shipped, the package did not arrive from China until 3/13/2026. The long shipping time wasn’t my main issue—what concerned me most was the lack of communication throughout the process.

Once I became persistent with my emails, their responses improved significantly. After the product arrived, Orbisify offered me a discount and refunded my credit card appropriately. Because they ultimately took responsibility and corrected the situation, I’m updating my rating to 4 stars.

Would I purchase from them again? Probably yes, if only to see whether the long shipping delay was a one‑time fluke or part of their normal process.

26 februari 2026
Review zonder uitnodiging
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Antwoord van Orbisify

Hello Joe,

Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations.

We would, however, like to provide some additional context regarding the situation. While our website inventory system reflects available stock based on incoming and allocated inventory, there are rare occasions where unexpected fulfillment or logistics disruptions can affect shipping timelines after an order is placed. Unfortunately, this appears to have been one of those situations.

We also want to clarify that it is never our intention to leave customers without communication or updates. Our team did provide revised delivery estimates based on the latest information available from our fulfillment side at that time, although we understand your frustration regarding the delays and follow-up communication.

At Orbisify, we work hard to provide high-quality products and responsive support, and we continuously improve our fulfillment processes, inventory synchronization, and customer communication systems to help avoid situations like this in the future.

We genuinely appreciate your feedback, as it helps us identify areas where we can continue improving the overall customer experience.

– Orbisify Support Team

Beoordeeld met 1 van de 5 sterren

on the street side of my fence

They delivered it outside of my gate, and so I never received the package. When I asked for them to honor taking care of the $19 order, the customer service rep replied:

We will not be replacing the order, you left bo clear instructions on where or when to deliver the order, the delivery company delivered where they had access.

Best regards!

They replied, "Best regards!" What an FU and horrible customer service. They should be ashamed.

100% not true. In my 20 years of receiving packages, this was the only one stupidly placed outside the gate, and they are not taking responsibility.

again, it is a $19 order!!!

I don't think it is a good business practice to offer terrible customer service unless Trustpilot calls you out to take action and then offer a solution to the customer.

16 februari 2026
Review zonder uitnodiging
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Antwoord van Orbisify

We’re sorry to hear about your experience and appreciate the opportunity to clarify.

The order was shipped and confirmed as delivered by the third-party carrier, including delivery confirmation and photo proof provided by the carrier at the time of delivery. Placement decisions are made by the shipping provider based on property access and any delivery instructions submitted at checkout. We did not receive specific delivery notes requesting an alternative placement.

As an established online business, we rely on verified carrier confirmation once an item leaves our facility. While delivery positioning is outside our direct control, we take all concerns seriously and are always willing to review any additional information to ensure fairness.

We also offer a 30-day free return policy and remain committed to transparent and responsible customer support.

Customer satisfaction is important to us regardless of order value, and we encourage you to contact our support team directly so we can continue working toward a resolution.

Beoordeeld met 5 van de 5 sterren

40-inch LED is great and so is their customer service

I just received their 40-inch LED cabinet light and couldn't be more pleased. Their customer service was quick to answer my questions before I placed my order. But what's more important, they responded within an hour when I had a question about the light once I received it. Excellent customer service! I am using it on my mantle, tilted up slightly to illuminate a large oil painting that hangs over the fireplace. The uniform lighting across the picture is much nicer than the uneven lighting from traditional spotlights. The low profile makes the light fixture nearly invisible. Super-easy setup and installation. Well packaged. The light is protected in a pvc tube. It is everything I hoped it would be.

5 februari 2026
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for the incredible and detailed review, John!

We’re truly happy to hear that your 40-inch LED cabinet light exceeded your expectations and worked perfectly for illuminating your fireplace mantle and artwork. Applications like this are exactly why we focus on creating low-profile, modern LED lighting solutions that provide smooth, uniform illumination without the harsh or uneven effect of traditional spotlights.

It also means a lot to hear your positive feedback regarding our customer service team. At Orbisify, we work hard to provide fast, knowledgeable, and responsive support both before and after purchase, whether customers need help with product selection, installation guidance, dimmers, transformers, or custom lighting applications.

We’re especially glad to hear that the easy installation, protective packaging, and overall lighting performance met your expectations. Creating premium under cabinet lighting and architectural LED lighting products that combine clean design, reliable performance, and simple setup is exactly what our team is passionate about.

Thank you again for choosing Orbisify and for taking the time to share such thoughtful feedback. We truly appreciate your support and hope you continue enjoying your lighting setup for many years to come!

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

I was hesitant about buying at first

I was hesitant about buying under cabinet lighting online at first but am so thrilled I did. The Orbisify team were quick to advise and provide their recommendation based on our kitchen drawings, with all parts included. The shipment came in a timely manner and I couldn’t be happier. These lights impressed our contractor and most importantly, my husband!

3 november 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for the amazing review, Stacy!

We’re truly happy to hear that your experience with Orbisify exceeded your expectations and that our team was able to help recommend the right under cabinet lighting setup based on your kitchen drawings and project needs. Providing personalized recommendations, complete lighting kits, and easy installation solutions is something our team is very passionate about.

It’s also wonderful to hear that the shipment arrived on time and that both your contractor and husband were impressed with the final lighting results! Creating clean, modern, and professional under cabinet lighting systems that enhance kitchens and interior spaces is exactly what we strive for every day.

Thank you again for choosing Orbisify and for trusting our team with your project. We truly appreciate your support and look forward to helping with future kitchen lighting and architectural LED lighting projects!

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

orbisify support helped me figure out…

orbisify support helped me figure out how to link two light bars together when I got stuck during installation.
They replied quickly with clear instructions, and now everything works perfectly and looks professionally done.

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for your feedback, Steve!

We’re very happy to hear that our support team was able to help you successfully link the light bars together and guide you through the installation process. At Orbisify, we know that even small installation questions can make a big difference in achieving a clean and professional final result, which is why we focus heavily on fast and detailed technical support.

Providing clear instructions, responsive communication, and easy-to-install under cabinet lighting systems is something our team works hard on every day. Whether it’s linking light bars, configuring transformers, connecting dimmers, or planning custom LED lighting layouts, our goal is always to make the installation process as smooth as possible.

We’re also very happy to hear that everything is now working perfectly and looks professionally installed. Thank you again for choosing Orbisify and for taking the time to share your experience!

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

The team at Orbisify is very responsive…

The team at Orbisify is very responsive and helpful. We had question before we purchased the Slim LED Light Bar and someone answered our call and helped us through making a decision. They also called back a few days later to see if we had any additional questions. Once we purchased, we realized we made a mistake in our measurements and the team was helpful in us returning and getting a refund. Highly recommend as the team is super helpful!

19 december 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for your thoughtful and detailed review!

We’re truly happy to hear that your experience with the Orbisify team was positive from start to finish. Providing responsive support before, during, and after purchase is something we care deeply about, especially for customers planning custom under cabinet lighting and slim LED light bar installations.

We’re very glad our team was able to help guide you through the decision-making process, follow up after your inquiry, and assist with correcting the measurement issue and return process. We understand how important accurate sizing and planning can be for lighting projects, and our goal is always to make the experience as smooth and stress-free as possible.

Thank you again for choosing Orbisify and for recommending our products and support team. We truly appreciate your trust and look forward to helping with future under cabinet lighting and architectural LED lighting projects!

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

Do not miss out buying from Orbisify!!

This Company is very eager to EXCEED Customer expectations. Attentive and very knowledgeable.. especially LEVI!! I have done hundreds of $$ in business with Orbisify..Highly recommend them!

6 januari 2026
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for the incredible review, David!

We truly appreciate your kind words and continued support of Orbisify. Our entire team works hard every day to exceed customer expectations by providing knowledgeable guidance, responsive communication, and high-quality LED lighting solutions for every project.

We’re especially happy to hear that your experience with our support team was so positive. Providing attentive assistance and helping customers confidently choose the right under cabinet lighting, LED light bars, transformers, dimmers, and architectural lighting solutions is a huge part of what we strive for.

It also means a lot to hear that you continue doing business with Orbisify and would highly recommend us to others. Long-term customer relationships and trust are incredibly important to our team.

Thank you again for choosing Orbisify and for taking the time to leave such amazing feedback. We truly appreciate your support and look forward to helping with many more lighting projects in the future!

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

The product is very nice and the…

The product is very nice and the cutomer sevice is very helpful!

30 december 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for your kind feedback, Chels!

We’re truly happy to hear that you were pleased with both the product quality and the customer service experience. At Orbisify, we work hard to provide high-quality LED lighting products along with responsive and helpful support for every customer and project.

Whether it’s under cabinet lighting, LED light bars, architectural lighting, or custom installations, our goal is always to make the experience simple, professional, and stress-free from start to finish.

Thank you again for choosing Orbisify and for taking the time to leave a review. We truly appreciate your support!

– Orbisify Support Team

Beoordeeld met 1 van de 5 sterren

Missing parts, poor quality, and slow resolution

Missing parts, poor quality, and slow resolution

I had a very disappointing experience. I ordered about $300 worth of items, and multiple products arrived with missing parts. I contacted customer service and was told replacements would be sent, but even after 10+ days nothing arrived.

This company feels like a middle vendor with no real ownership of quality or fulfillment. The product quality is cheap for the price, yet the items are sold at a premium. For what they charge, I expected far better materials and service.

Honestly, you can find better-quality products for less on Amazon or elsewhere, with faster delivery and easier returns. I would not order from them again.

17 december 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Hello Sarvesh,

We’re sorry to hear that you were dissatisfied with your experience, and we would like to provide some additional context regarding this order.

After your initial report regarding missing components, our support team worked continuously to assist and sent multiple replacement shipments in an effort to fully resolve the situation. We also remained in communication throughout the process and attempted several follow-ups to ensure the replacement items were successfully delivered.

At Orbisify, we take product quality, fulfillment, and customer support seriously, which is why we invested additional time and resources into resolving this order well beyond a standard support process. While we understand your frustration regarding the delays, we do feel it is important to clarify that multiple reshipments and support efforts were provided in good faith to help complete the order.

We also respectfully disagree with the characterization that we do not stand behind our products or customers. The majority of our customers, including contractors, designers, and repeat buyers, work with us specifically because of our responsive support, unique lighting solutions, and willingness to assist when issues arise.

We genuinely appreciate all customer feedback, including critical feedback, as it helps us continue improving our products, fulfillment systems, and overall customer experience.

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

awesome company

awesome company! I had so many questions and needed advice. The Chat line is super helpful. Real People! Also forgot my discount code but they applied code retroactive. Super people.

14 december 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for the amazing review, Oliver!

We truly appreciate your kind words and are very happy to hear that our support team and live chat experience were able to help answer your questions and guide you through your purchase. At Orbisify, we strongly believe that customers should be able to speak with real people who can provide fast, knowledgeable, and honest assistance for every lighting project.

We’re also glad we were able to help apply your discount retroactively and make sure you received the best possible experience. Providing flexible, customer-focused support is extremely important to our team, whether it’s for under cabinet lighting, LED light bars, architectural lighting, or custom installation projects.

Thank you again for choosing Orbisify and for taking the time to leave such thoughtful feedback. We truly appreciate your support and look forward to helping with future lighting projects!

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

Great customer support and products.

Great customer support and products.

I ordered a 12v led strip kit, it came in a timely fashion, ultimately I learned I needed a 24v kit and wanted a warmer color than I ordered (not Orbisify's fault) and they understandingly helped me out. Gonna be shopping with them for future LED projects.

12 december 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for your thoughtful review, Noah!

We’re very happy to hear that you had a positive experience with both our products and customer support team. At Orbisify, we always strive to help customers find the right LED lighting solution for their specific project needs, whether that involves voltage selection, color temperature recommendations, transformers, dimmers, or complete LED strip lighting kits.

We also truly appreciate your understanding regarding the changes needed for your setup, and we’re glad our team was able to help you transition from the 12V kit to the 24V configuration and warmer color temperature that better matched your project goals.

Thank you again for choosing Orbisify and for your trust in our LED lighting products and support team. We truly appreciate your support and look forward to helping with your future LED lighting projects!

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

I ended up returning the product but it…

I ended up returning the product but it seemed like high quality. Customer service was great, very responsive!

11 december 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for your feedback, Ben!

We truly appreciate your kind words regarding both the product quality and your experience with our customer support team. While we’re sorry the product ultimately was not the right fit for your project, we’re very happy to hear that the return process and communication experience were positive.

At Orbisify, we always strive to provide responsive, honest, and helpful support for every customer — whether it’s product selection, installation guidance, returns, or custom LED lighting recommendations. Our goal is to make every interaction as smooth and professional as possible.

Thank you again for giving Orbisify a try and for taking the time to leave a review. We truly appreciate your support and hope we may have the opportunity to assist you again in the future!

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

I'd give the lights 10 stars if I…

I'd give the lights 10 stars if I could! I don't understand the negative reviews at all. I am thrilled with my small purchase and the immense difference it has made in my life. Lighting is critical to one's well-being, and my under the cabinet lights are fantastic. Thanks so much for making me happier!

19 november 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for your incredibly kind and heartfelt review, Debra!

Reading feedback like this truly means a lot to our entire team at Orbisify. We’re extremely happy to hear that your under cabinet lighting made such a positive difference in your home and daily life. Lighting can completely transform a space, and our goal has always been to create modern LED lighting solutions that not only look beautiful, but also improve comfort, atmosphere, and everyday living.

It also means a lot to hear that you’ve had such a positive experience with our products despite some of the negative reviews you may have seen online. We work hard every day to provide high-quality under cabinet lighting, responsive customer support, and a professional experience for every customer and project.

Thank you again for choosing Orbisify and for taking the time to share such thoughtful feedback. Your support truly means a lot to our team, and we hope you continue enjoying your lighting setup for many years to come!

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

Awesome everything you need kits!

Orbisify has the easiest bunch of lighting kits out there! They are easy to install and provide a LOT of flexibility. I highly recommend them!

28 november 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for the amazing review, Kenneth!

We’re truly happy to hear that you found our lighting kits easy to install, flexible, and convenient to work with. At Orbisify, we focus heavily on creating complete LED lighting kit solutions that simplify installation while still giving customers the flexibility needed for custom cabinetry, under cabinet lighting, shelving, and architectural lighting projects.

Our goal has always been to provide modern LED lighting systems that are both professional-grade and user-friendly, whether for homeowners, contractors, designers, or DIY installations.

Thank you again for choosing Orbisify and for highly recommending our products. We truly appreciate your support and look forward to helping with your future lighting projects!

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

LED Light Strips - Excellent Customer Service

I needed some LED light strips for my undershelf HO scale train layout. Tried white and cold white...cold white did the job. When I asked Orbisify if I could exchange the white for another cold white, they said they would ship the next day, and also give me a prepaid envelope to return the one I don't need.

25 november 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for the wonderful review, Don!

We’re truly happy to hear that our LED light strips worked perfectly for your HO scale train layout project and that the cold white lighting gave you the exact effect you were looking for. It’s always exciting for our team to see customers using Orbisify LED lighting products in creative and detailed applications like model layouts, display projects, shelving, cabinetry, and custom interior lighting setups.

We’re also very glad our support team was able to assist quickly with the color exchange process and make the return as simple and convenient as possible. Providing responsive customer support, flexible solutions, and a smooth overall experience is something we care deeply about at Orbisify.

Thank you again for choosing Orbisify and for taking the time to share your experience. We truly appreciate your support and hope your train layout project continues turning out beautifully!

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

Great Product and Exemplary Service

I was so excited when I found Orbisify online. I am a designer and I needed undershelf lighting for a very large built-in I designed for a client. The product (Ultra Thin LED Built-in Under Cabinet Invisible Light Bar) came quickly. I was having the cabinet built in a different state from me and my furniture maker misplaced some of the pieces that came in the package. I spoke to Sarah, a truly great customer service person. And she was able to send me the pieces that were lost. And made sure I was getting what I needed.I will definitely buy from them again. Makes me want to design another bookcase!

21 november 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for the incredible and detailed review, Mark!

We’re truly happy to hear that your experience with Orbisify and our Ultra Thin LED Built-in Under Cabinet Invisible Light Bar was such a positive one. Supporting designers, furniture makers, contractors, and custom cabinetry projects is a huge part of what our team is passionate about, so it means a lot to hear that the lighting worked perfectly for your large built-in installation.

We also greatly appreciate your kind words regarding Sarah and our customer support team. At Orbisify, we always strive to provide fast, responsive, and solution-focused support whenever customers need assistance — whether it’s installation guidance, replacement parts, lighting recommendations, or custom project support.

We’re especially glad we were able to help replace the misplaced components quickly and ensure your project stayed on track, even across multiple locations and teams involved in the installation process.

Thank you again for choosing Orbisify and for trusting us with your design project. We truly appreciate your support and look forward to hopefully being part of your next custom bookcase or architectural lighting project as well!

– Orbisify Support Team

Beoordeeld met 5 van de 5 sterren

Exactly the clean look I wanted

Exactly the clean look I wanted. Routed a 6mm × 9mm groove and the tiny aluminum profile dropped in seamlessly. I chose 4000Kand it’s bright, even, and dot‑free thanks to the silicone diffuser. Everything i needed for installation was included (driver, sensorswitch, cables) was in the box, so no extra parts hunt.

26 oktober 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Thank you so much for the incredible and detailed review, Mike!

We’re truly happy to hear that the lighting system gave you the exact clean and seamless look you were aiming for. At Orbisify, we focus heavily on creating ultra-thin LED lighting solutions that integrate smoothly into cabinetry, shelving, and architectural projects while maintaining a modern, almost invisible appearance.

It’s also fantastic to hear that the 4000K lighting, silicone diffuser, and aluminum profile delivered the bright, even, and dot-free illumination you wanted. Creating complete under cabinet lighting kits with all required installation components — including drivers, sensors, switches, and cabling — is something we care deeply about because we know how important a smooth installation experience is for both professionals and DIY customers.

Thank you again for choosing Orbisify and for taking the time to share such thoughtful feedback. We truly appreciate your support and hope you continue enjoying your lighting setup for many years to come!

– Orbisify Support Team

Beoordeeld met 1 van de 5 sterren

DO NOT BUY ANYTHING FROM THIS COMPANY!

DO NOT BUY ANYTHING FROM THIS COMPANY!
They charged my cc right away but the product never arrived. They don't have a number to call just an AI chat. I regret not having read the reviews earlier!

7 november 2025
Review zonder uitnodiging
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Antwoord van Orbisify

Hello,

We take reviews and customer feedback very seriously, which is why we attempted multiple times to identify and investigate the order connected to this review. Unfortunately, despite extensive internal review, we were unable to locate any matching order information, customer communication, shipment record, or support interaction associated with the details provided here.

We would also like to clarify that Orbisify does provide customer support through multiple channels, including live chat, email support, and direct communication with our support team. The statement that customers only have access to “AI chat” does not accurately reflect our support process or customer experience.

At Orbisify, we are always willing to investigate and resolve legitimate order issues when customers provide sufficient order information so our team can assist properly. However, in this particular case, we were unable to verify the authenticity of the claimed transaction despite repeated attempts during the review investigation process.

We remain committed to providing high-quality LED lighting products, responsive support, and professional service for all verified customers and projects.

– Orbisify Support Team

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