Orbisify Reviews 

Do not buy from them. Their customer service is terrible. I bought 3 different under cabnet lights and they only gave me 1 transformer and 1 on/off switch. Their site specifically says you get everything even if purchasing only 1 light. They told me more than once it would be wasteful if they gave more than 1 per order. I told them it is wasteful having multiple lights in different rooms that now can't be used.

Purchased six overpriced shelving light fixtures and they only included two power supplies. While multiple lights fixtures can be connected to one power supply, that wasn't possible in my case since each of the six fixtures were installed in separate rooms. I reached out to them and they refused to send additional power supplies, so now I'm left with four useless ($440) light fixtures.

I bought a molten basketball. Love the customer service. They respond quick and item was delivered in the time they have mentioned. Immaculate quality. Thank you so much. Will buy more. All the way from down under.

I have purchased numerous (5 orders) lighting products (not available anywhere else) and all my orders were shipped and delivered on time, Orbisfy's customer service was prompt and helpful and kept me informed. Orbisify is a good source for unique products, I can highly recommend them.

Horrible retailer. Horrible product (under counter light). Support is horrible. Scam.

DO NOT ORDER from this company. Placed an order and they claim to have delivered. No order received and they refuse to do anything even through I have video footage from the date of the claimed delivery showing no delivery made. I have filed a complaint with my state AG and encourage you to do so if you been scammed by this place.

I am making a custom set of bathroom mirrors and I had very specific requirements. The customer service team worked with me until I had exactly what I wanted.
And the product is beautiful.

I ordered 2 Happy Nappers. They did arrive on time but they are definitely knockoffs. They were shrink wrapped with no company name. They did not have a tag on them providing any type of care instructions. I had to search YouTube to see how to fold them.The quality was not what I was hoping.

Please do not buy from this company. They ship trash items and play game when you dispute with credit card or paypal. No free return as they stated on the website.

The company sold me a TRASHY knock off toy and a set of size LARGE dog boots that MIGHT fit a gerbil. They promised a refund and did NOTHING!

TRASH!!! I attempted to purchase a backpack for my son. It failed to ever arrive. Nearly ever day for entire month, their BS artificial intelligence chat representatives with cool/ridiculously fake American names like “Levi” told me that I just needed to hang in there and wait a little longer for my package. “It will arrive in 24-48 hours” they said EVERY time. It never arrived. I contacted my credit card company and requested a refund. This company should outlawed from doing business in our country!

Ordered under counter lights, was told order shipped and would receive tracking number, that was over 2 weeks ago. They responded to first chat with answers but have yet to respond to as why we still have not received tracking # or products. Oh and of course they already took $$ from our account to cover order...... Should have been more diligent and read reviews closer !!!

My product looks NOTHING like the picture..... I ordered 12/28/2023 didn't receive it until 1/11/2024......
Customer Service was GREAT when I reached out about my order💯

I bought my grandson the Ninja Mutant Turtle Shell and accessories for Christmas. Unfortunately it was cracked. I immediately contacted Orbisify. They quickly answered my email an offered several solutions. We choose to get a new one. It arrived today and my grandson loved it. Thank you for standing behind your product. 5⭐️⭐️⭐️⭐️⭐️ service.
Jacqueline (Illinois)

Ordered red men’s boots & later order was cancelled because out of stock. They offered black or grey boots. I can get those colors anywhere, from a reputable company, for less money & faster delivery. I went with this obscure company because they had a special color. But they didn’t

SCAM! Avoid this site at all costs. Products are not as advertised. When you contact customer service they immediately offer you a discount to be refunded, but they never actually process that refund. Then when you contact them again they refuse to do anything to help you.
They say this site is based out the America, but products are shipped from China and are cheap Chinese toys, literally with Chinese writing instead of English and plays Chinese music/voices (this is not what their advertising shows). Everything is way overpriced for the quality you get.
The site also only posts 5 star reviews and then when asked why my 1 star isn’t posted, they lie and say “Google is the one filtering and reviewing the post before it is posted.” Very dishonest and sneaky company.

Few matters, first, they post reviews that best represent their company.

Second, I ordered bed rails which took and are estimated over a month to arrive. They sent each bed rail seperate? So one arrived Nov 1st the others are scheduled to arrive between 10th and 15th of Novemeber - order placed October 10th with 3-8 delivery statement.

Quality is average and customer service poor.

This company is not in the US. They pretend that they are selling products in the US but they ship it from China. It takes 3-4 weeks for delivery. Oh I just hope this company gets flagged for fraudulent advertising and misleading information. If you will be returning an item and requesting for a refund, good luck as their reps are very unprofessional and untrustworthy.

I ordered the witch leg stack, they came back as witch legs pillows. They are not as advertised, they are about 15 inches in height, I can’t use them and be searching for a way to return them. The customer contacts do not working, I tried support and it takes me to refund policy, no customer services available.

DON’t ever buy here. They offer free returns and this is not true.
They never take care of the return. I asked 10 emails, never made it.
More people had the sane experience. They are liars