I ordered under-shelf lighting from Orbisify and the product arrived on-time and in good condition. Due to my own error, the light I ordered was not appropriate for the space. Orbisify was very acco... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I don’t usually write reviews, but when I find a great product and a company that delivers, I want to share the experience so others can benefit. I spent a lot of time looking for the perfect under... Toon meer
Bedrijf heeft geantwoord
This is my second project using Orbisify’s wall washing LED linear lights and I’ve been really happy with them. They look great installed and I’ve received a lot of compliments on the finished pro... Toon meer
Bedrijf heeft geantwoord
Worked with customer support for several weeks while planning new cabinet project. They helped get the right product for each location. I sent them renderings and they were able to help come up with a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Orbisify is a premium LED lighting company based in the United States, specializing in modern under cabinet lighting systems, architectural aluminum LED profiles, and complete plug-and-play lighting kits designed for homeowners, contractors, interior designers, and builders. Our mission is to make lighting installation simple, professional, and visually stunning — no matter the size of your project. We offer a wide range of high-quality LED lighting products, including under cabinet lights, LED strip lights, recessed aluminum profiles, surface-mount lighting channels, diffusers, power supplies, and smart lighting accessories. Every lighting kit is carefully engineered to deliver seamless illumination, energy efficiency, and long-lasting performance. At Orbisify, we focus on creating lighting that transforms spaces — from modern kitchens and closets to shelves, display cabinets, offices, and commercial interiors. Our LED lighting systems are easy to install, dimmable, and compatible with standard home automation setups such as Lutron and smart dimmers. Each order includes a full set kit with LED strips, transformers, connectors, and sensors — everything you need to complete your project without additional parts. We provide fast and secure shipping across the U.S., free tax, 14-day returns, and responsive customer support ready to assist contractors and DIY homeowners alike. Our products are designed with precision and tested for quality to ensure consistent brightness, excellent heat dissipation, and a premium finish. Orbisify continues to innovate by offering new under cabinet lighting solutions, recessed linear profiles, and custom-cut LED bars tailored to your exact measurements. Join thousands of satisfied customers who trust Orbisify for their kitchen lighting, shelf lighting, and architectural LED projects. Whether you’re building, renovating, or upgrading your lighting design, Orbisify helps you bring professional-grade lighting to your home or business — beautifully and efficiently.
Contactgegevens
1975 84th Street, 11214, Brooklyn, NY, Verenigde Staten
- support@orbisify.com
- orbisify.com
4,5
Uitstekend
195 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 44% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Moon light
I confess that after reading several reviews I was pretty skeptical of this company. However my item arrived on time and as promised. It will look great I'm sure. I would not hesitate to buy again from Orbisify
11 juli 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Larry,
Thank you for taking the time to share your positive experience with our store. We are thrilled to hear that you had a great shopping experience with us and that you are satisfied with your purchase.
At Orbisify, we are committed to providing our customers with high-quality products and exceptional customer service. It's fantastic to hear that we've met or exceeded your expectations.
Our team works hard to make sure that your shopping experience is as seamless and enjoyable as possible.
If you ever have any questions or concerns, please don't hesitate to contact our customer service team. We're always here to help!
Thank you again for choosing us as your preferred store. We look forward to serving you again in the future.
Best regards.
Satisfied with huge order over $3500...
As soon as I put the LED lights on the wall, the electrician told me that the quality is of the highest level, easy and fast assembly, but most importantly, they arrived at the time they promised me and they look very nice.
The value of the order is large and at first I hesitated because it is the first purchase in Orbisify, but the customer service helped me in the selection and I thank them very much, Levi, I have to thank you publicly because I know that I have tired you with many questions haha.
Thank you very much a satisfied customer
25 mei 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Abbie,
Thank you for taking the time to share your positive experience with our store. We are thrilled to hear that you had a great shopping experience with us and that you are satisfied with your purchase.
At Orbisify, we are committed to providing our customers with high-quality products and exceptional customer service. It's fantastic to hear that we've met or exceeded your expectations.
Our team works hard to make sure that your shopping experience is as seamless and enjoyable as possible.
If you ever have any questions or concerns, please don't hesitate to contact our customer service team. We're always here to help!
Thank you again for choosing us as your preferred store. We look forward to serving you again in the future.
Best regards.
Orbisify has amazed me. BIG COMPANY
Orbisify has amazed me with their service to me, to be honest it was my fault and I accused them of poor customer service but the work they have done and how they treated me is something amazing. The quick and very clear solution in one word amazed me.
Above all, the quality is very good, very satisfied. I can't say anything more than that it is worth spending money in this store.
24 mei 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Gaiola,
Thank you for taking the time to share your positive experience with our store. We are thrilled to hear that you had a great shopping experience with us and that you are satisfied with your purchase.
At Orbisify, we are committed to providing our customers with high-quality products and exceptional customer service. It's fantastic to hear that we've met or exceeded your expectations.
Our team works hard to make sure that your shopping experience is as seamless and enjoyable as possible.
If you ever have any questions or concerns, please don't hesitate to contact our customer service team. We're always here to help!
Thank you again for choosing us as your preferred store. We look forward to serving you again in the future.
Best regards.
I ordered 2 outdoor lights
I ordered 2 outdoor lights. One was found to be defective by the electrician. When I called to have it replaced, I was tole I would receive a return label. When I did not receive one I called and was told it was past the 14 delimit on returns. No customer support. I would not purchase anything from this company. Extremely poor customer service. Buyer beware.
23 mei 2023
Review zonder uitnodiging
Don't waste your money and your time, very bad quality product
Don't waste your money and your time! very bad experience. I ordered a baby seat in Orbisify and it came broken in the parcel. I opened a claim and they said they were going to send me a new one. 3 months later I didn't received anything, I have texted them 10 emails asking for my chair and they ignored me. Really bad quality products and the worst behavior with clients ever!
18 mei 2023
Review zonder uitnodiging
Item I bought is not as advertised
Item I bought is not as advertised, it isn't even the same item. I bought a 4-5 inch tall Remi magnetic shoulder plush. The item I got is a 12 inch tall different colored rat holding bread. It isn't a shoulder plush and has no magnet. This is a scam. I asked them to return the item and send the advertised one and they responded
saying I would have to pay for return shipping and they don't sell the item they advertise. I asked them to change or take down the ad and they declined. They also take down every review I make.
24 maart 2023
Review zonder uitnodiging
NOT TRUSTWORTHY
Sent me 5 deck lights that cost over 600 dollars.
2 of the lights were different to the others and did not work.
They refused to exchange or refund.
Disgraceful.
9 mei 2023
Basically they are cheats
Basically they are cheats! They collect full amount at the order & later show status as delivered when there is no delivery made. On enquiring further will claim as delivered to neighbor, they do not have any information to which unit it was delivered. I know all members in my neighborhood & everyone confirmed it is not received. Probing further, some fake signature was submitted which does not match that of anyone in my neighborhood. Be ready to be cheated if buying from this platform....
Update dt. 27th Apr: My rating remains unchanged (in fact goes negative). Got response from Orbisify pn 19th Apr showing fake concern & with a promise to respond within 1 minute, however even after my email reply to them no response so long. So basically I lost my money on them....
25 maart 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Maun,
We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns.
We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on support@orbisify.com or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible.
At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust.
Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future.
Best regards.
Orbisify is lifesaver with this product
Hey, let me tell you about the bike child seat that I recently got from the Orbisify store. I have to say, it's been a game changer for our family bike rides!
First off, the installation process was super easy. It only took us about 10 minutes to get it securely attached to the back of our bike. And once it was on, our little one was so excited to try it out!
Overall, I would definitely recommend this bike child seat to anyone who wants to take their kid on bike rides. It's been a great addition to our family outings and has allowed us to explore new places together in a fun and safe way. So if you're in the market for a child bike seat, definitely check out the one from Orbisify!
10 april 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Radu,
Thank you for taking the time to share your positive experience with our store. We are thrilled to hear that you had a great shopping experience with us and that you are satisfied with your purchase.
At Orbisify, we are committed to providing our customers with high-quality products and exceptional customer service. It's fantastic to hear that we've met or exceeded your expectations.
Our team works hard to make sure that your shopping experience is as seamless and enjoyable as possible.
If you ever have any questions or concerns, please don't hesitate to contact our customer service team. We're always here to help!
Thank you again for choosing us as your preferred store. We look forward to serving you again in the future.
Best regards.
Orbisify is legit and awesome store.
Hey there, fellow happy camper! I just had to share my excitement with you about the amazing camping tent I recently purchased from this awesome store Orbisify. Seriously, this store is the bee's knees!
First off, let me just say that this tent is the perfect addition to my camping gear. It's super easy to set up, and it's roomy enough to comfortably fit my whole crew. Plus, it's made from high-quality materials, so I know it's going to last me for many camping trips to come.
But let's talk about the store for a sec. You know when you walk into a store and you just feel instantly welcomed? That's how I felt when I visited this place. The staff was so friendly and helpful, and they really went out of their way to make sure I found the perfect tent for my needs.
And the best part? The prices at this store are totally affordable. I was able to get a top-of-the-line camping tent without breaking the bank.
Overall, I just can't recommend this store enough. If you're in the market for some camping gear, you absolutely have to check them out. You won't be disappointed!
5 april 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Sam,
Thank you for taking the time to share your positive experience with our store. We are thrilled to hear that you had a great shopping experience with us and that you are satisfied with your purchase.
At Orbisify, we are committed to providing our customers with high-quality products and exceptional customer service. It's fantastic to hear that we've met or exceeded your expectations.
Our team works hard to make sure that your shopping experience is as seamless and enjoyable as possible.
If you ever have any questions or concerns, please don't hesitate to contact our customer service team. We're always here to help!
Thank you again for choosing us as your preferred store. We look forward to serving you again in the future.
Best regards.
I ordered 3 items on 2/10/23
I ordered 3 items on 2/10/23
A couple weeks later I received the order, but one item was missing, I waited a couple weeks to see if I get it.
Since I did not received it, I decided to contact the company via email. Next day I got an email not to worry my order was now complete. well as of 3/30/23 still nothing. Worst part not been able to contact the company, email failing to respond, and phone # with dead tone.
Frustrating to say the least. Weather this is resolved or not., not ordering from this company anymore.
10 februari 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Jorge,
We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns.
We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on support@orbisify.com or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible.
At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust.
Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future.
Best regards.
The best experience I've had with an online store.
The best experience I've had with an online store, the customer service surprised me, I asked a lot of questions and I got an answer for each one, after all that I decided to make the purchase. The order has arrived and the quality of the product is 5 stars.
A good review, I think you appreciate it as I am very satisfied with the service. Thank you.
The products I bought are hunting products, the quality, the price, the delivery of the order are 5 stars.
24 maart 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Jason,
Thank you for taking the time to share your positive experience with our store. We are thrilled to hear that you had a great shopping experience with us and that you are satisfied with your purchase.
At Orbisify, we are committed to providing our customers with high-quality products and exceptional customer service. It's fantastic to hear that we've met or exceeded your expectations.
Our team works hard to make sure that your shopping experience is as seamless and enjoyable as possible.
If you ever have any questions or concerns, please don't hesitate to contact our customer service team. We're always here to help!
Thank you again for choosing us as your preferred store. We look forward to serving you again in the future.
Best regards.
This company is terrible
This company is terrible, do not buy from them. I bought a thick yoga mat and when I received it, it looked nothing like the picture. They are only giving me 50% refund for sending me a misrepresented product. I tried to put a 1 review on their site and was not able to, fraudulent company!!!
10 maart 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Karen,
We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns.
We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on support@orbisify.com or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible.
At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust.
Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future.
Best regards.
Disreputable Company
I would give them a zero or minus zero if possible. On 2/8 I ordered a Pilates mat. It was reasonably priced for a thicker mat. On 2/12 I requested tracking info and was told I would receive it within 24 hours . That never happened. I wrote again on 2/14 and once again requested the info. It was only after that message that I received the information. I was totally shocked when the tracking showed it was coming from China with an estimated delivery date of 3/7. When I questioned this, they told me their warehouse was destroyed due to very bad weather. They should have notified me of this so I could cancel because this date was unacceptable. When I requested the order be cancelled, told it could not be done as item was already shipped. And of course card was charged day of order. According to my credit card company, I can’t disput charges until 3/8 if I don’t receive it by 3/7. I could return item if unhappy but I would have to pay for shipping as the purchase price was under the threshold for free return shipping. Today when checking tracking information it stated abnormal status package delayed st customs. Who knows when I will ever receive the item. This is a horrible company to deal with. I also complained to the BBB
Finally the mat arrived today good condition. But it was a nightmare ordering from them . Would n
when it takes 2 months for your company to reply it is obvious you do not care about an investigation into what went wrong.
10 februari 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Arlene,
We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns.
We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on support@orbisify.com or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible.
At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust.
Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future.
Best regards.
Orbisify is legit and are great company
Orbisify makes it easier for me to decide on the selection of products. the customer service and the quality of the products make it special.
I am very satisfied with everything about the Orbisify, if I have to say something critical then I can only emphasize that they can reduce the waiting time for the different packages even more.
On this review, I can say that everything is super high class, the products for the prices they offer are super quality and the customer service I think I have never come across like this.
Good job guys. You really deserve a good review.
9 februari 2023
Review zonder uitnodiging
Antwoord van Orbisify
Yes, Orbisify is legit, and is owned by MIFA AND SONS LLC with Co-Owners Reis Cakolli & Eros Cakolli since 2018.
Thank you very much for the positive comment, we are more than satisfied with customers like you.
We always do our best in customer service, product design and quality.
We will improve every day and good comments are motivation for us, of course we also accept criticism and appreciate it.
Horrible customer service
Horrible customer service! I received one bumper for half of my crib; not a complete bumper for $45.00 (after waiting weeks to receive the order). At first they told me they would send me a second bumper & even told me it was on the way, but after weeks of waiting I enquired again as to where the bumper was & then was told I had to show proof of a 5 star rating before they would send it to me. In the meantime, my son has bumped his head on the side of the crib that has no bumper, which really infuriates me! They are liars! Horrible horrible horrible! Please buy from a different company!
9 februari 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear C.Martinez,
We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns.
We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on support@orbisify.com or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible.
At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust.
Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future.
Best regards.
Very happy with the purchase
Very happy with the purchase, the customer service is 5 star. Products are good quality.
It's worthy ordering in this store.
23 januari 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Eleanor,
Thank you for taking the time to share your positive experience with our store. We are thrilled to hear that you had a great shopping experience with us and that you are satisfied with your purchase.
At Orbisify, we are committed to providing our customers with high-quality products and exceptional customer service. It's fantastic to hear that we've met or exceeded your expectations.
Our team works hard to make sure that your shopping experience is as seamless and enjoyable as possible.
If you ever have any questions or concerns, please don't hesitate to contact our customer service team. We're always here to help!
Thank you again for choosing us as your preferred store. We look forward to serving you again in the future.
Best regards.
Very disappointed in this company
Very disappointed in this company. I received a backpack that was missing parts that couldn’t be fixed. Therefore can’t be used as a backpack. 7 months later I am still not reimbursed. Every time I ask for a refund they don’t reply. After 6 months they reluctantly offered to send a replacement but don’t reply to my request for a refund. Low quality products, terrible customer service and no accountability. I do not recommend.
18 januari 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Lydia,
We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns.
We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on support@orbisify.com or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible.
At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust.
Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future.
Best regards.
There was a problem with the zipper on…
There was a problem with the zipper on a backpack my granddaughter received for Christmas. They talked to me live chat and got the problem resolved quickly. I would definitely do business with them again.
9 januari 2023
Review zonder uitnodiging
Antwoord van Orbisify
Dear Joy,
Thank you for taking the time to share your positive experience with our store. We are thrilled to hear that you had a great shopping experience with us and that you are satisfied with your purchase.
At Orbisify, we are committed to providing our customers with high-quality products and exceptional customer service. It's fantastic to hear that we've met or exceeded your expectations.
Our team works hard to make sure that your shopping experience is as seamless and enjoyable as possible.
If you ever have any questions or concerns, please don't hesitate to contact our customer service team. We're always here to help!
Thank you again for choosing us as your preferred store. We look forward to serving you again in the future.
Best regards.
SCAM WARNING!!!
I would give them zero star if I could. I ordered a baby mattress and pillow back in October, after a month only received the pillow. Despite numerous follow ups and emails, yet waiting to be refunded for the mattress. Every time, I get a different response from their customer service agents, one told me that they already sent it, the other one said I should wait since the item is not in stock, and last person told me that I would receive a refund within 48 hours which never happened. They did not even provide me with a tracking number. Please please avoid this company. TOTAL SCAM!!!
31 december 2022
Review zonder uitnodiging
Antwoord van Orbisify
Dear Nina,
We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns.
We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on support@orbisify.com or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible.
At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust.
Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future.
Best regards.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.