Original Jigsaw Co Reviews 

What an amazing company.
I found them through social media and placed my order. It arrived quickly and I got started right away. I honestly cannot remember ever enjoying putting a puzzle together so much. The quality and size is excellent and the imagery is amazing.
I will be ordering again in the new year.

I highly recommend this company, not only for the excellent product but exceptional customer service. Ben could not have been more accommodating after I encountered a problem. It was resolved immediately in a most professional manner.

Well what can I say what a wonderful company. My Dad was completing their Jigsaw "Thank You Ma'am" when unfortunately he passed away. I made the decision to finish it on his behalf so that we could share the jigsaw amongst family to form part of his memory. Unfortunately their was 2 pieces missing so I contacted Ben whom was really helpful and sympathetic. He managed to find my order, contacted Katie whom send me the missing pieces. It is now complete and I have passed it on to a family member. I will certainly be using your company again for future purchases and recommending you to family and friends - thank you so much x

A fabulous family company offering a superb product combined with exceptional customer service.

The service from this business is great. This will be the fourth jigsaw we have between us in the family and we really enjoy them The quality is excellent

I made error in ordering and Ben at Original Jigsaw company recognising this - took initiative on postage and refunded me the additional amount paid as part of their goodwill.

Fabulous quality jigsaws - the artwork is original inventive and entertaining.
The website and service is brilliant.
The team acted so fast when my dog ate part of a jigsaw that was a Christmas gift, they got a new one in the post the same day!

I received a Jigsaw that was damaged by the rain on doorstep. I emailed and sent photos. Ben wanted to rectify it straight away even though it wasn't their fault.
Their customer service is amazing and the Jigsaw looks top quality and well made. Thank you so much.

The most personal, elegant and sincere service / product packaging I’ve ever had.

Opening it for the first time put a smile on my face, maybe because I know it’s going to my partner as a gift, and everything feels like it’s hand crafted.

Haven’t opened the product yet but so far so amazingly good.

Amazing original jigsaws that provide so much more enjoyment than anything else on the market. On top of that, it’s a wonderfully ethical business which holds on to its core values and beliefs, and hasn’t let go of its amazing customer service. There are very few other businesses out there like this one… providing excellent products and service, and just amazing all round wholesome goodness! Thank you!

Very quick delivery. Great quality jigsaw i decided to go with the people that changed the world to go with my David Attenborough one. A very helpful team with thanks also to Ben Blackwell 👍

An all round fantastic company. Beautiful jigsaws, awesome customer service, a real sense of community... getting high quality, fun and funky jigsaws to people who like jigsaw-ing. Thank you!

The care and attention that this young company show towards their clients is remarkable and even though my order is not yet delivered they have get me informed all the way. Can’t wait to see the product and would definitely recommend this company to anyone.

I made a mess of my order by hitting buy before I’d loaded the second jigsaw I wanted, into my basket. So I ended up placing two orders and paying two lots of postage. My mistake but I thought I’d email Original Jigsaw and had an email back, in minutes, on a Sunday no less! to say no problem, they’ll merge them together and refund me one lot of postage. Brilliant customer service.

Made a mistake on the order form with my email address - contacted Customer Service ( by email) explaining no Confirmation received - Confirmation of Order sent great service and on a Sunday

I ordered and received four jigsaws and am delighted with them. Three of them are for Christmas gifts and I’m sure the recipients will be just as pleased as I am. I can hardly wait to open and begin making up mine! The pictures are intricate and interesting and the quality is superior to any jigsaw I’ve had in the past, and the personal service from Ben, James and Rachael has been over and beyond the usual customer service. Strongly recommended—an excellent small business. Thank you!

A great service & a personal email from the providers. I can’t wait to receive the jigsaw.

I have three jigsaws from this company. Each is full of detail and absorbing to make. I ordered "O Holy Night" a few days ago and have really enjoyed making it and studying the images and text. Hours of pleasure!

Great quality, very enjoyable puzzles

I have three Original Jigsaws now and they are all fun to make. The designs are unique and the jigsaw itself is great quality. A perfect gift for someone else too.