Oryon Imaging Reviews 638

We have a 90minute commute by train to the centre for the MRI. We were walking distance away when we were called and cancelled. When we stressed the importance of the scan , under pressure we were rescheduled for the next day for 2pm. I later realised they were going to scan a different part to the referral. We were again on the train there when when we were called and told they had put aside 40 minutes, and needed 60. So my appt would be delayed until 5pm. Why could they not have dealt with running a slightly later wait time for all patients (20mins) rather than make me wait 3 hours? Under great duress they managed to see me at 3.30.
This scan was urgent with results required by the consultant by this Friday. At an extremely vulnerable time for me, and my husband, with possible life changing challenges hanging over me/us, the whole situation was unacceptable.

The staff was super friendly and kind. They couldn't find my registry, and quickly they resolved the issue. Very nice place!

Quick, easy, friendly, great experience all round!

The speaker was very clear, concise and knowledgeable about the pathologies and treatment of the spine.

Straightforward and quick with results made available to my Consultant immediately

Professional and efficient

Prompt friendly service very well organised and accessible.

This is the second time I have been to Oryon, and once again everyone was very professional and helpful. The radiologist had a query on my x-ray and telephoned my GP to be certain. Then she was extremely efficient and kind doing the x-ray. The girl on reception was very welcoming and helped me work out how to get information on to my email and all together it was a very positive experience!

Thank you very much.

I turned up a bit early and the technician was ready so I was invited in to have my scan ahead of time.

I had my own changing room which could be locked whilst the procedure took place.

Very prompt caring and professional
Thank you

Very informative sessions .... thank you so much for the opportunity

All of the staff were very polite and very helpful. Imaging staff were particularly welcoming and put me at ease.

Fantastic slick service with polite staff

The scan was done 40 minutes late but results were immediately available.
The location, price and choice of times were good.

Receptionist put me at ease with some personal concerns about the MRI, that reassured me. Radiologists all very helpful and procedure explained to me clearly, and the time in scanner went really quick. Enjoyed listening to jazz on the headphones and I forgot where I was for a while there. Great job everyone and thanks for making me feel comfortable. Hope this mri will help to fix my painful back now.

Everyone at the centre were calm kind and reassuring which put me at ease.

Friendly reception team, lovely cappuccino, great radiologist, would recommend