Osbourne Pinner  Reviews 

Major communication and admin problem
I share others’ opinions that the firm needs major reform to address its ongoing communication issues. From my experience, unless this changes, I would not use them again.
I initially wanted to appoint Anthony Gold, but they were too busy to proceed quickly with my case. Unfortunately, this led to further delays when I went through Osbornes instead. I was later informed that my case had not been submitted to court because I had not paid the court fees — despite never being asked to do so, and despite having a deposit that should have covered it (as stated in their own guidance).
I am still waiting for their complaint procedure, which I requested two weeks ago. The firm needs to understand that delays cost clients time and money, not just the firm itself. Even simple, repeated requests — such as asking for the case number to follow up with the court — have been ignored.
If I do not receive the complaint procedure soon, I will escalate the matter to the Ombudsman. They are not above the law.

We are delighted to share the successful outcome of our company’s services with you. After reaching out to Osbourne Pinner Solicitors, we were highly recommended to work with Solicitor Richard Young. From the outset, Richard impressed us with his professionalism and extensive knowledge of the legal processes involved. He carefully guided us through every step of the matter, ensuring that we felt informed and supported throughout.

I wasn’t happy with the service. I applied for a sponsorship licence with Richard. Their advert stated “no win, half pay back,” but when we signed the contract, it said that if the application was refused after the interview, they would not return any money.

During the interview, all the wrong things came up — including issues with the company structure and the British director’s role. (Also, after our first refusal — which Richard himself said was due to a Home Office mistake — he advised us to reapply, and I made another half payment on top of the first one.)

If you just need someone to submit the application on your behalf without giving advice on company structure or strategy, then they might be fine. However, I don’t think they have the capability to properly handle a sponsorship licence case, as our company structure was incorrect and we didn’t receive any proper guidance or corrections from Richard.

Since our application was refused after the interview, we couldn’t get any money back. Communication was also an issue — you could only reach them by email and had to book calls 1–2 days in advance, which made the whole process slow, even just to submit the application.

Overall, my experience wasn’t good, and I would not recommend their service.

Anisa is amazing. She is a great Solicitor, and I have no hesitation in recommending her to anyone looking for legal assistance.

I’m so thankful to Anisa Ejaz for all her help with my UK visa application! She’s been absolutely amazing from day one from the free consultation up to the follow-ups after submission. She’s always been so consistent, reliable, and genuinely caring.

Anisa made everything so easy for me. She always replied to my emails, calls, and texts literally just one phone call away whenever I had questions or worries. She always reassured me that everything was being handled properly, and she truly delivered.

Thanks to her hard work and professionalism, my visa was approved in just one working day after it was submitted to the Home Office! I honestly couldn’t think of any other solicitor I’d want to work with when it comes to immigration matters.

Thank you so much, Anisa, for your kindness, support, and for making this whole process such a smooth experience. You’re the best! 💖

We are so pleased with Anisa's services. She was very responsive and professional throughout the whole process. Infact we spoke to many immigration specialists prior who wanted to construct extremely extensive and exhaustive processes around our case as there were some nuances (of course in order to confuse and cost us more). Anisa helped guide us through this with 0 stress and had confidence in all her answers and proposals. I have no hesitation to recommend her and Osbourne Pinner Solicitors for your matter. Highly recommended their services.

Anisa is incredibly knowledgeable and genuinely supportive. She took the time to explain everything in detail and gave me advice that was both practical and reassuring. I’m truly grateful for her help and would highly recommend Anisa Ejaz and Osbourne Pinner Solicitors.

Pinky was great. I am very happy to receive my decision. I recommend Osbourne Pinner Solicitors. They are giving the customer the feeling that they look after your needs carefully as they are the customer and that’s great and amazing. Thank you Pinky and Anisa

I just wanted to take a moment to thank you Claire for all the work you have done on my case. I truly appreciate the professionalism, clarity, and dedication you showed throughout the process.
Your guidance made a complicated situation much easier to navigate, and I felt reassured knowing I was in such capable hands. I’m very grateful for the positive outcome, and for the way you managed everything with such care and attention to detail. Virginija

Was categorically and explicitly offered a fixed fee by Mr Ahmad for a very specific task (1 letter). Smart enough to get it agreed in writing.

Decided to proceed on that basis and in my instruction email, clarified I wish to proceed on the agreed basis and that if that was not possible, I did NOT wish to proceed.

Hounded for up-front payment, ID, proof of address and completion of many forms. Went to much trouble to do everything asked asap. Also spent several days preparing the background case file. All done while suffering the symptoms of a life-threatening condition.

Once they had my money: radio silence. The matter was time-sensitive so after a week I chased up. Was then told no work would be done unless I signed another form agreeing that I had been told a fixed fee could not be provided and I was signing up to a £250 per hour rate. AFTER I’d paid for a fixed fee job!

Stood my ground, refused to sign as I paid a fixed rate after we agreed a fixed rate in writing. They evidently went back and reviewed the emails and realised they were going to have a hard time scamming me so quickly agreed a refund.

Think carefully before you get into bed with the devil.

I am writing to express my sincere satisfaction with the service I received from Osbourne Pinner Solicitors. I was particularly pleased with the assistance you provided regarding my recent matter. I would not hesitate to recommend Osbourne Pinner Solicitors to anyone in need of legal services. I wish you all the very best. Best wishes, G. Sohal

Unable to get beyond the awful experience of the so-called receptionist. Argumentative, abrupt, rude with an inability to listen to clients (prospective or otherwise) whilst multi-tasking and evidently experiencing client calls as an interruption to her day … If this as the first contact experience is anything to go by then perhaps worth avoiding ….

Very pleased with what has been an highly professional service from Osbourne Pinner. Great outcome for us a company and would 100% use again. Highly recommend team.

We are delighted to share the successful outcome of our company’s services with you. After reaching out to Osbourne Pinner Solicitors, we were highly recommended to work with Solicitor Richard Young. From the outset, Richard impressed us with his professionalism and extensive knowledge of the legal processes involved. He carefully guided us through every step of the matter, ensuring that we felt informed and supported throughout.

Thanks to Richard’s expertise, we are thrilled to announce that our application has been successful, and our license has been reinstated by the Home Office. This outcome not only brings relief but also validates the hard work and dedication of our team. We wholeheartedly recommend Osbourne Pinner for their outstanding sponsor license services, as they have proven to be reliable and effective partners in our journey.

We highly recommend Richard Young and Osbourne Pinner for their diligent and thorough service in the application for a Sponsor Licence for our company. He helped us through the documentation and application process at every stage for a successful outcome and made the journey easy for us.

We are so pleased to receive such a great news. Our company's sponsor licence was suspended. We reached to Osbourne Pinner Solicitors who highly recommended me Solicitor Richard Young. We discussed our matter with Solicitor Richard and he advised us with the whole process. Richard was very professional and knowledgeable. We are so pleased to received the successful outcome of our application. Our licence has been successfully reinstated by the Home Office. We have no hesitation to recommend Osbourne Pinner for their sponsor licence services. Best wishes, Sunrise Healthcare limited

I was struggling to understand what was going to happen going forward, but I spoke to Farah who was extremely informative and a great help in navigating all the questions I had. Would highly recommend.

I'm very grateful to Osbourne Pinner Solicitors and Ms Pinky Ong Yee Han for their assistance with my visa application process. I had been worried about my complex background and am so glad to have instructed her about the application. Thank you so much Osbourne Pinner for your great services

My experience with osbourne pinner was amazing, had a lot of questions and i was a bit lost as i am having a bit of hard time talking to them made me feel better and safe in a way and i also found confort and a lot of informations to all my questions i would recommend their service 10000% and i would definitely use them in the future for their support and amazing advice.

We got the case closed in an amicable manner. All parties agreed on a settlement.