So it's been almost a week and still no manager has called me back with regards to poor service from staff I was told the manager would call back either tomorrow or Monday and this was from a team... Toon meer
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Lees wat reviewers zeggen
I just wanted to say thank you to jahsiah for being really nice and helping me into my Rent to buy. My previous car was stolen under weflex so i was very hesitant about getting another car, but speaki... Toon meer
Bedrijf heeft geantwoord
Very Satisfied from otto car team and specially KAFIL MIRZA .. he is very helpful person every time.. he helped me sort out payment freeze. Mainly i had communication problem.because of m not native... Toon meer
Bedrijf heeft geantwoord
Mark B. at the Shepherd’s Bush branch of Ottocar is an absolute credit to the company. My recent interaction to sort out a rental car was swift and efficient. He also helped me with an issue I had w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Otto Car
Geschreven door het bedrijf
Rent 2 Buy +
PCO Car Hire
Part-Exchange
PCO blog
About us
Our hubs
About Otto Car
Otto provides more than a car. We are London’s largest community of PCO drivers.
We have helped more than 20,000 people get on the road and earning since 2015. From renting to owning a PCO car, we're here to help the private hire community.
Otto Car | Join the family
Geschreven door het bedrijf
- Otto provides more than a car. We are London’s largest community of PCO drivers.
- Through our popular PCO Car Hire and Rent 2 Buy + schemes, we're helped thousands of private hire drivers in London get on the road. There's no credit check and we have a range of electric and hybrid PCO cars.
No Credit Check
Open to all PCO drivers
Bad credit history? This isn't a problem. Here at Otto Car we're more interested in your present than your past.
Contactgegevens
192 Goldhawk Rd, W12 9NS, London, Verenigd Koninkrijk
- 02087407444
- info@ottocar.co.uk
- ottocar.co.uk
4,5
Uitstekend
2K reviews
Heeft 64% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Andrew is awesome
Andrew is awesome during the whole process the guy goes above and beyond to help. A true gem to Otto car and taxi rentals
17 april 2026
Review zonder uitnodiging
The customer experience from Vasant was…
The customer experience from Vasant was excellent, was able to address all my concerns. Thank you.
17 april 2026
Review zonder uitnodiging
I had the privileged of meeting Aune
I had the privileged of meeting Aune, whom assisted me with my vehicle repair process. Such a gentleman and professional, knows his stuff,. Thank-you again Aune
17 april 2026
Review zonder uitnodiging
Daniel and mo at Hendon helped me a lot…
Daniel and mo at Hendon helped me a lot happy with my new rent to buy
17 april 2026
Review zonder uitnodiging
OttoCar Northfield Ealing
OttoCar Northfield Ealing has an impeccable service team. They were transparent, resolved my situation with a lot of patience, provided all necessary information, and I’m totally happy with their service.
16 april 2026
Review zonder uitnodiging
Kia sportage
Very easy process very friendly staff Caleb and Kevin who dealt with my order from the Ilford branch were brilliant very smooth handover would definitely recommend them
16 april 2026
Review zonder uitnodiging
To all I would like to state I had a…
To all I would like to state I had a wonderfull experience from Otto car the advisor by the name of megha was excellent she addressed all my needs she was very proffesional in all my expectations all was completed precisely I'm impressed thanks megha ..cheers
16 april 2026
Review zonder uitnodiging
Pure class
Abdul gave an exceptional service from start to finish.He was genuinely committed to ensuring the whole experience was smooth & effortless! Very clear that Customer satisfaction is at the top of his priority! Class !!! Thanks
16 april 2026
Review zonder uitnodiging
it was a wonderful experience to deal…
it was a wonderful experience to deal with mr Reuben. Very helpful guy resolve my issue internally. Came without any booking but he helped me with very polite and positive response.
16 april 2026
Review zonder uitnodiging
Reason why Otto Car beats others in the market
Hi I just wanted to take some time out of a busy day to say thank you to Awele and the team at Colindale. I was due to collect my car an id7 but due to unforeseen issues the car had to stay in. Awele spoke to Jamil and between them they provided a Tesla to me to allow me to get back on the road. I know from previous experience Tesla is not always possible as courtesy car but these two made the decision which made me happy. They were both so friendly and I saw James to he was really nice. Special mention to Awele and Jamil because they showed why Otto Car is the best when compared to other rent company. Thank you so much please keep these staff in all your hubs. I do not review very often but this team live up to Otto foundation of customer is what matters. These guys treat you like family. Management at Otto please make sure you thank the Colindale team.
15 april 2026
Review zonder uitnodiging
Don't react to complaints or managers getting back to you
So it's been almost a week and still no manager has called me back with regards to poor service from staff I was told the manager would call back either tomorrow or Monday and this was from a team leader I knew it wouldn't happen
Not only that I sent an email in 7 days ago it says up to 48 business hours and still no reply this company is dreadful
9 april 2026
Review zonder uitnodiging
Problem solved
This was my first experience after moving from reflex to auto car on arrival on arrival I was met by Mo who is extremely helpful and try to help me with a payment problem he couldn't wasn't able to help so cold cold he called Crystal from accounts who came straight away and sorted it they're both accredited to the organisation
14 april 2026
Review zonder uitnodiging
Reuben he is the best
13 april 2026
Review zonder uitnodiging
Antwoord van Otto Car
Thank you for your feedback.
We are pleased to hear you had such a positive experience and that you were happy with the support you received.
We really appreciate you taking the time to share this. If you need anything further, please do not hesitate to get in touch.
had an excellent experience with Kafil Mirza
had an excellent experience with Ottocar, and I'd especially like to give a special thanks to Kafil Mirza for his outstanding support. He was professional, helpful, and always kept me updated throughout the entire process.
Kafil made everything straightforward and stress-free, taking the time to answer my questions and ensure everything was handled efficiently. His dedication to customer service really stood out.
Highly recommend Ottocar, and a big thank you again to Kafil for going above and beyond!
10 april 2026
Review zonder uitnodiging
Antwoord van Otto Car
Thank you for your feedback.
We are pleased to hear that you had an excellent experience with us and that the process was made straightforward and stress free. It is great to know you felt well supported and kept updated throughout.
We really appreciate you taking the time to share this and will pass your kind comments on to the team. If you need anything further, please do not hesitate to get in touch.
Excellent customer from Jahsiah
Hi, I just wanted ro to sst thank you to jahsiah for always giving me excellent customer. He's always my go to when I visit Otto.
At first I wanted a car with lumber support but speaking to jahsiah I don't actually need it. I'm very happy with the Skoda IV80. Thanks alot jahsiah
10 april 2026
Review zonder uitnodiging
Antwoord van Otto Car
Thank you for your feedback.
We are really pleased to hear that you consistently receive excellent customer service and that you are happy with your vehicle choice. It is great to know you felt well advised and supported throughout your visits.
We really appreciate you taking the time to share this and will pass your comments on. If you need anything further, please do not hesitate to get in touch.
I had an amazing experience today.
I had an amazing experience today.
Thank you Otto car
10 april 2026
Review zonder uitnodiging
Antwoord van Otto Car
Thank you for your feedback.
We are really pleased to hear that you had an amazing experience with us today. It is great to know everything went well.
We really appreciate you taking the time to share this and look forward to assisting you again in the future.
Hi would like to thank Kefil Mirza for…
Hi would like to thank Kefil Mirza for helping me all the way trough problems related to car, accident and rent. Really helpful and great person. He knows how to talk and help people. ☺️
10 april 2026
Review zonder uitnodiging
Antwoord van Otto Car
Thank you for your feedback, Imran.
We are pleased to hear that you received such helpful support throughout your car, accident and rental process. It is great to know you felt well looked after and that everything was explained and handled clearly for you.
We really appreciate you taking the time to share this and will pass your kind comments on. If you need anything further, please do not hesitate to get in touch.
Excellent service/car provided by Mr…
Excellent service/car provided by Mr Kevin Gill and Mr Caleb, well done.
9 april 2026
Review zonder uitnodiging
Antwoord van Otto Car
Thank you for your feedback, Ilie.
We are pleased to hear that you received excellent service and were happy with the vehicle provided. It is great to know the team were able to assist you well.
We really appreciate you taking the time to share this. If you need anything further, please do not hesitate to get in touch.
Mark B
Mark B. at the Shepherd’s Bush branch of Ottocar is an absolute credit to the company. My recent interaction to sort out a rental car was swift and efficient.
He also helped me with an issue I had with my parking permit which was totally above and beyond. Legend.
27 maart 2026
Review zonder uitnodiging
Antwoord van Otto Car
Thank you for your feedback.
We are really pleased to hear that you had a swift and efficient experience when arranging your rental car and that the support provided went above and beyond to help resolve your parking permit issue. It is great to know you received such a positive level of service.
We really appreciate you taking the time to share this. If you need anything further, please do not hesitate to get in touch.
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