Outdoors Domain Reviews 

Issues were -
- Lack of communications with customer
- Lack of Internal communications
- delivering the incomplete unit and having to come back which was an inconvenience
- Not providing all the information, this was to be an installation but was more just assemble.
I had to go and buy a battery and thread tape ( after paying over $13,000 for the unit) to get the BBQ to work as I was told they cannot connect this just as they left.
Overall, very disappointed and would not recommend to any of my friends

Chris was fantastic. So helpful and gave us the outdoor kitchen we wanted

We had a fabulous experience with the purchase of outdoor BBQ through Sam! He was knowledgeable and happy to answer any and all questions. The BBQ was packed well and easy to assemble. Would highly recommend Outdoors Domain!

Gasmate Heater Cover.
My buying experience was faultless. Great communication and easy transaction. Very fast Postage and great item. Fitted my heater perfectly.

All staff members in-store were extremely knowledgeable and helped me find exactly what I was looking for, and helped deliver within budget. The team that installed my outdoor kitchen were amazing, I cant speak highly enough of them.

Everything was just as they said it would be. No hassle whatsoever.

Amazing service and goes the extra mile to assist.

Excellent range and service. Friendly and helpful staff. I had searched everywhere for a particular product and I found it here. So pleased

Brilliant service and extremely happy with our outdoor chairs! Very comfortable and well priced!

Great products, great prices, great service

Had a few issues with a product, the service team was amazing and stopped at nothing to make sure I was looked after and up and rolling again.

Purchased a Fontana Forni Mangiafuoco pizza oven from Outdoors Domain in late 2021.

Less than three years later and the spark arrestor is collapsing as the spacers were clearly made of mild steel and have completely corroded despite the unit being exclusively stored under cover and the property being 10km from the ocean.

Further the chimney damper handle is badly corroded. Once this inevitably breaks I will have to somehow replace the entire chimney unit or else I won't be able to get the oven to temperature.

Over two weeks after being told they will raise the issue with Fontana am still waiting for a response from the retailer.

Edit: Have come back to me after I prompted them. Hopefully it gets sorted.

Great service

Shipping was super quick and am very happy with my replacement grills

Have bought items before and the service was great. This time no different. The staff at North Lakes are outstanding

The delivery driver assisted getting my table up to my first floor unit - very helpful

Outstanding end to end service. Pino provided very open honest sales advice and all staff couldn’t have been more helpful with any queries we had. The install guys were very professional and experienced. We couldn’t be happier with our outdoor kitchen.

So far happy with cantilever umbrella cover, seems good quality, order and delivery easy experience. Would recommend cover and company.

Right from the start it was a great experience.
Outdoor Domain had the Gasmate electric BBQ I was after, at a great price, with added bonuses as a package. As it was a gift, I requested specific delivery times - they did their very best to accommodate.
There was a small hiccup with a small item received and again, the did everything to fix it.
Jonathan was amazing with his help.
Highly recommended.