From the very start to the finish the whole team were amazing. They were all very helpful and gave us good advice and were happy to make any changes we asked for. Our outdoor kitchen is amazing; all o... Toon meer
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Lees wat reviewers zeggen
There was a delay in my order due to the product being discontinued but outdoor domain Did everything they could to rectify the problem. Offered the next better bbq at no extra charge and had it shi... Toon meer
We wanted a new barbeque and had selected a Quasar 6 burner model. Several nearby retailers sold it but were either out of stock or were unable to provide delivery. By accident I came across Outdoors... Toon meer
Purchased a Fontana Forni Mangiafuoco pizza oven from Outdoors Domain in late 2021. Less than three years later and the spark arrestor is collapsing as the spacers were clearly made of mild s... Toon meer
Bedrijfsgegevens
Over Outdoors Domain
Informatie afkomstig van verschillende externe bronnen
About us
Outdoors Domain is an Australian owned and operated business that has been offering our customers quality products and exceptional service since 2008 in-store and 2010 online at OutdoorsDomain.com.au. Our retail outlet and offices are located in Melbourne's eastern suburbs and are staffed by a dedicated team who all enjoy and share a love of the great outdoors.
Our credo is simple, we aim to provide you with a seamless and secure online shopping experience, with access to a massive range of products, all at great prices, which you can view and buy from the comfort of your home. We dispatch 99% of orders within 24 hours and offer exceptional customer service that does not stop once we receive payment.
We're 100% Australian owned & operated We're an experienced online retailer with more than 10,000 satisfied customers We promise exceptional customer service from friendly and professional staff We dispatch 99% of orders in 24 hours We have service agents Australia-wide
Contactgegevens
28 Lionel Road, 3149, Mount Waverley, Australië
- 1300 794 839
- info@outdoorsdomain.com.au
- outdoorsdomain.com.au
4,7
Uitstekend
2K reviews
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Gift pack
In buying my smoker it was explained that the gift pack would not be included, this was a 2-smoker deal and when my collogue collected his smoker it was included and explained every smoker was given one.
$200 was added to my bill for the pack leaves a bad taste in your mouth.
13 augustus 2024
Drop in BBQ purchased
Good information and advice, great to be able to see such a wide range on display, staff knowlegable and helpful with quoting for alfresco kitchen.
12 juli 2024
Staff were very helpful and…
Staff were very helpful and knowledgeable.
Quick turnaround of items
15 juli 2024
Great customer service
Great customer service, happy friendly staff. Quick to pick up my orders.
16 juli 2024
Outdoor furniture great quality
I bought a daybed here years ago and have had no problems with the product or staff. My recent purchase was an outdoor “Serenity” setting. Rosie was most professional and did what she said she would which is no that usual these days.
14 juli 2024
I couldn’t get what I wanted in my…
I couldn’t get what I wanted in my north lakes store as I had to wait 7 days for my product
16 juni 2024
Great outdoor table
We bought an outdoor table and we really like it.
The only thing we think could be better was the delivery. They wanted $499 (yes, this much) to deliver it.
So I had to organise a truck myself, which was not ideal.
15 juni 2024
Happy Customer Review
On the occasions I have ordered from Outdoors Domain the staff have answered the phone quickly and been helpful and prompt in dealing with my order(s). My last order encountered a delivery delay but I eventually received my goods and is the only reason I haven't given a five star rate.
11 juni 2024
Exceptional customer service. Outdoors Domain went out of their way…
Outdoors Domain went out of their way to locate an item which they sold many years ago but had since stopped. They followed up every step of the way till I finally got the correct item.
14 mei 2024
Your promotion needed to go through…
Your promotion needed to go through another site and still hasn’t delivered
15 mei 2024
Spoke to customer service re ordering &…
Spoke to customer service re ordering & delivery , very helpful, informative and friendly.
16 mei 2024
Great service provided
Great service provided - particularly Ethan and Peter.
Very happy with the product.
12 mei 2024
quick service
12 mei 2024
Very very happy
Very professional. They were really helpful and we are so happy with our purchase and final installation. It looks amazing.
Thanks heaps.
18 april 2024
I received a faulty product and tried…
I received a faulty product and tried to get a refund but never got any reply from you.
16 april 2024
Product was as described
Product was as described, but for something that was as light as a feather postage was VERY expensive 🥴
15 april 2024
Good communication
Good communication, good product and good customer service... how could you go wrong
12 april 2024
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