I’m very impressed by the quality of the socks I’ve ordered and the speed of delivery. Also beyond impressed with the personal touches of the customer service, having been contacted more than once by... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I appreciate that the socks have some cushioning on the bottom making them a lot more comfortable to wear all day. Also, the customer service with this company is top notch.
Outway makes outstanding socks and I love all the fun designs. I had some challenges with the courier and Outway was immediately responsive. They went to great lengths to assist me and were awesome to... Toon meer
Outway rectified a missed delivery by following up and offering me free choice of another pair of socks. At first, I was a bit put off by the AI-generated auto-response to my complaint. But staff foll... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We’re an athletic lifestyle brand built by athletes, for athletes. We believe in daily improvement and design socks to fuel active lives without compromising on style and comfort. But this is about more than just socks. It's about challenging the status quo, breaking boundaries, and embodying the spirit of perseverance. Outway Socks aren't just worn, they're lived in.
Contactgegevens
3671 Uptown Blvd, V8Z0B9, Victoria, Canada
- hello@outway.com
- outway.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Service
Prompt shipping, great service & fun quality socks. What more could you ask for ?!
Customer service
Good quality of socks
I had an item missing in the package, I wrote and got an answer right away. They sent me the missing item instantly
The customer service was excellent
I have nonthing ngative to say about Outway
Très satisfait de mon expérience avec…
Très satisfait de mon expérience avec Outway. La qualité des bas est impressionnante. Mention spéciale aussi au service à la clientèle, rapide, courtois et efficace. J'ai fait une erreur de commande et ils ont corrigé mon erreur rapidement. Une compagnie fiable que je recommande sans hésiter!
Suite à un retour et au délai prolongé…
Suite à un retour et au délai prolongé du retour des produits, l'assistance a été d'une présence, d'une écoute et une politesse exceptionnelle jusqu'à la résolution de la problématique !
Je souhaiterais que tous les supports des différentes plateformes/magasins puissent avoir un support aussi rassurant. Merci encore !
LOVE them
LOVE them ! Fantastic customer service. I own various merino socks from different known brands. I will only buy Outway from now on. Plus it is Canadian.
Great costumer service !
I had an issue with a pair of socks I received for Christmas, so I contacted customer service. They were very understanding and immediately offered to send me a replacement pair.
A-1 customer service
I'm a regular customer, with a drawer full of Outway socks. There were a few hiccups in my last order, but the issue was fixed, and the humans behind customer services (not a bot!) maintained contact until everything was resolved, checking and making sure I was satisfied. It was easy and professional.
Love the socks and fun patterns
Love the socks and fun patterns! I had a pair of merino socks that started showing wear on the big toe after a few months. The socks were quickly replaced after contacting the company. Great customer service and excellent communication! I will definitely be getting more Outway socks!
Super socks & customer service
Love the socks and their fun & bright patterns! They look good and feel good. Great customer service. There was initially something missing in my order and they quickly corrected it and went above and beyond to ensure I was satisfied. I like being able to shop and support local companies and look forward to sporting more great designs.
Cool socks and great customer service…
Cool socks and great customer service and support!
My new favourite running socks
I have worn my new Outway socks for a couple 15K runs and they are so comfortable. My feet are dry and no seams rubbing. Very nice designs and a variety of lengths and at a great price point! I have tried the no show and crew length so far. I recently received a pair of quarters and will be trying them on my next training run! Don’t hesitate! you will LOVE these socks for your next run!
Excellent produits et très bon service!
Excellent produits et très bon service!
Réponse très rapides aux courriels, très bon service à la clientèle.
Excellente qualité du produit
Excellent produit et que dire du service à la clientèle….toit simplement parfait!
Love these socks!
Love these socks!
Been using them for a while now for sports, hiking and every day use.
Always buy a couple pairs when the sales hit.
A pair of socks was forgotten in my most recent order and the AI chatbot was not very helpful. Fortunately, Aiko took over the process and handled it with ease and my socks arrived shortly after!
INCREDIBLE customer service
INCREDIBLE customer service. My mystery pair accidentally didn’t make it in my order so reached out to them and Andrew was so amazing. Sent out a pair right away. Amazing company. Changed the way I run. Love these socks so much. Thanks again !!!!
Very good customer service
Very good customer service!
I love Outway!!:)
Je les adore
Ces bas sont tellement confortables et ceux en laine de mérinos sont vraiment chauds. Le service est hors-pair. Merci.
It’s rare to find great customer…
It’s rare to find great customer service. I can’t say enough about this company! Exceptional product and the best customer service I’ve ever received!
Hats off to Outway!!
Harris
Fantastic product
Fantastic product, backed by fantastic support. I've collected about 20 pairs of these socks and their changing designs always leave me wanting more. The fit and sweat management keep my feet from being uncomfortable and stinky. I've had some pairs for over a year and they're still going strong!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








