We are big fans of Paddy & Scott’s coffee and have been really impressed with both the quality of their coffee and their charitable initiatives. It’s great to support a company that not only produ... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
There is nothing not to love about this coffee, it tastes awesome, you can buy coffee bags, they’re an ace employer and are all round good!
Bedrijf heeft geantwoord
Being a big fan of Paddy & Scott”s coffee since trying it at a restaurant, I ordered a couple the secret santa boxes so I could share the love with friends. They were packaged perfectly, with the boxe... Toon meer
Bedrijf heeft geantwoord
Delivery super fast. Product is excellent. I ordered 100 brew bags which came with no additional packaging. Experience would have been even better if there was a refillable dispenser which I could... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over paddyandscotts.shop
Geschreven door het bedrijf
Order awesome coffee from your friends at Paddy & Scott's. Ground coffee, Brew bags and support our direct trade farm projects. Bring the experience of the coffee house to your kitchen with express delivery across the UK. So you can stay caffeinated and take on the world. Stay fuelled.
We’re on a mission to fuel the ambitions of coffee growing communities and coffee lovers all over the world. For all our bravado, chest-beating and travel stories; fundamentally, we're coffee producers. We grow, source, import and cherish some of the finest coffees on the planet. What’s stopping you from joining our crusade?
Each of our original craft coffees are designed from source. Meaning from crop to cup we've been there every step of the way. Fastidiously curating the flavour profile of each batch, to ensure consistency and a coffee we're proud to put our wings on.
Checkout our story here: https://youtu.be/WSeCtWw0J7s
We’re on a mission to fuel the ambitions of coffee growing communities and coffee lovers all over the world. For all our bravado, chest-beating and travel stories; fundamentally, we're coffee producers. We grow, source, import and cherish some of the finest coffees on the planet. What’s stopping you from joining our crusade?
Each of our original craft coffees are designed from source. Meaning from crop to cup we've been there every step of the way. Fastidiously curating the flavour profile of each batch, to ensure consistency and a coffee we're proud to put our wings on.
Checkout our story here: https://youtu.be/WSeCtWw0J7s
Contactgegevens
Ambition House, IP4 1QJ, Ipswich, Verenigd Koninkrijk
- 01728 685802
- orders@paddyadscotts.co.uk
- paddyandscotts.shop
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
The order l received was wrong , but was dealt with efficiently by Nicki , I will definitely buy from them again , I am also recommending them to fellow colleagues , family and friends .
1 oktober 2025
Antwoord van paddyandscotts.shop
Thank you so much for your lovely feedback, it truly made my day! ❤️I am so glad I was able to resolve the issue with your order quickly and efficiently. Your support and kind words mean a lot to us and to me!🥰☕
Antwoord van paddyandscotts.shop
Thank you for your kind words! 🥰We’re so glad to hear you were happy with our service and speed, it means a lot to us.😊
One of the BEST coffees I’ve had in a…
One of the BEST coffees I’ve had in a long time
No milk or sugar required
14 september 2025
Antwoord van paddyandscotts.shop
Thank you so much for your kind words! ❤️We're thrilled to hear you enjoyed the coffee especially without needing milk or sugar. That’s exactly the kind of quality we strive for.☕
A loyal P&S 'family' member !!
I have been a P&S 'family' member for a few year. Really enjoyed the South American beans but always come back to Made with Love or lunch Box. The decaff is a firm favourite too, my wife won't drink anything else. So we are loyal customers, keep up the great work both here and with the growers!
Box was a bit crushed but the contents unharmed. To be expected from DPD in some ways...
23 september 2025
Antwoord van paddyandscotts.shop
Thank you so much for your continued support and kind words! Lovely to have you as part of the Paddy and Scott's family! ❤️
We're thrilled to hear Made with Love, Lunch Box, and our decaf are firm favourites in your home.
I am sorry to hear about the crushed box, glad the contents were safe! We really appreciate your loyalty and feedback.☕🥰
Delivery time not met.
Ordered on 19th to take out to friend in Rhodes on 25th. Allegedly express delivery 1-3 days. Still had not arrived when we left for Rhodes on 25th. Why promise a delivery time if you can't meet it.
Dont usually do dirty washing in public, but Sent an email to complain, have had no response.
22 september 2025
Antwoord van paddyandscotts.shop
Hello
Thank you for your honest feedback, we appreciate your comments and have updated our delivery policies on our website.
We have emailed you directly as well.
Antwoord van paddyandscotts.shop
Love the excitement! ❤️So glad the flavour hit the mark, enjoy every cup! ☕
Great coffee to carry with you.
This is great coffee and the coffee bags mean that on a train or in a hotel you can still have a decent coffee. I always have them in my bag. The online shop works really well and it seems like a good respectful company.
18 september 2025
Review zonder uitnodiging
Antwoord van paddyandscotts.shop
Thank you so much for the kind words! 🥰
We're really glad to hear you're enjoying the coffee and finding the coffee bags convenient when you're on the go.
We also really appreciate your feedback about the online shop and the company, it means a lot to us.☕
Best tasting coffee ever and because…
Best tasting coffee ever and because the coffee is in bags, no mess, fuss free. Quick delivery.
Only negative, I ordered 100 bags, I didn’t like the packaging.
However that won’t stop me repeat ordering in the future. 👍
8 september 2025
Antwoord van paddyandscotts.shop
Thank you so much for the feedback! We're so glad to hear you're loving the taste and convenience of our coffee and that the quick delivery hit the mark too. 🥰
We really appreciate your honesty about the packaging. Your feedback helps us improve, and we’ll definitely take it on board. We're thrilled to hear it won't stop you from ordering again, we look forward to sending your next brew!☕
Antwoord van paddyandscotts.shop
Fantastic - so pleased :)
Antwoord van paddyandscotts.shop
Thanks so much for your honest feedback, we really appreciate you taking the time to share your thoughts.🥰
We’re glad to hear you enjoyed the coffee, even if it didn’t quite hit that exceptional mark for you.
Great communication and easy and…
Great communication and easy and efficient delivery. Great taste and great price. Highly recommend and great vibe.
26 augustus 2025
Antwoord van paddyandscotts.shop
Oh what a lovely thing to read on a Monday. Thank you so much for taking the time to review. I will pass on the review to the team 🙏
Frustrating bags to open
I order coffee bags regularly, mainly for convenience on a boat and in a campervan. They’re great.
However opening the outer package on the individual bags is an incredibly frustrating experience and most times I have to resort to finding scissors. Such a shame when everything else about the product is top notch.
25 augustus 2025
Antwoord van paddyandscotts.shop
Thank you so much for your continued support, we are really glad to hear you’re enjoying the coffee bags.🥰
I’m sorry to hear the outer packaging has been frustrating to open. We really appreciate you flagging this, it’s helpful feedback, and I’ll be sure to pass it on to our product team.
If there’s anything else we can do to improve your experience, please don’t hesitate to let us know.❤️
Usually good, but not this time.
*Edit* No idea what happened with the previous box. I was contacted by Paddy &Scotts who offered a full refund and replacement box to be sent out. 3 bags from the new box show this was just a weird anomaly and we are back to their usual quality!
Ive bought plenty of subscriptions of their coffee bags in the past and there is sometimes a slight change in flavour which I just put down to different beans, different roast etc.
This time around, they taste stale. Downright unpleasant.
20 augustus 2025
Antwoord van paddyandscotts.shop
Hi Alex
It was lovely speaking to you earlier and I hope you are happy with our resolution.
I want to apologise again that the brew bags were not to our usual standard and we would welcome your feedback.
Happy Brewing!
So bad
Outstanding.Loved the bird poo on front door & windows.Lovely rubbish,cigarette butts,crusty tissues,dirty tables and weeds on shop patio.Even better was the £4.25 milkshake,didn't think they could get cups that small,brilliant.The lady's behind the counter were friendly & polite,it's not there fault.
Please don't send me some rubbish link that you can hide behind.How about a contact number with a human being on the other end.Just a idea.Maybe put a sign up so customers can find the toilet instead of wandering around hallways trying to find the facilities. How do the management of these company's keep their jobs.Is it really that hard to dismiss useless management "teams".
21 augustus 2025
Review zonder uitnodiging
Antwoord van paddyandscotts.shop
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your recent experience.
If you’d be willing, We'd really appreciate the opportunity to speak with you directly so we can make this right and learn more from your experience.
Please email us at orders@paddyandscotts.co.uk
and include your contact number
Great taste…
The coffee really does taste better than market rivals, the coffee bags both decaff and regular are supurb, and re ordering is easy
15 augustus 2025
Antwoord van paddyandscotts.shop
Thank you so much for your kind words! 🥰We're thrilled to hear that you're enjoying both our regular and decaf coffee bags, and that you've found the reordering process simple and convenient. We truly appreciate your support! ☕❤️
Great service, as usual!
Parcel was dispatched and arrived in the usual, speedy, way we expect from Paddy & Scotts! First time trying the new range, the juries still out! Been using their old Chit Chat blend for too long.
13 augustus 2025
Antwoord van paddyandscotts.shop
Thanks so much for your honest feedback! 🥰We're really glad to hear your parcel arrived quickly! Totally understand about trying something new after being loyal to Chit Chat for so long. Give the new blend a few more sips and let us know what the jury decides, we'd love to hear your final verdict!😊☕
After tasting this experience whilst staying in a hotel recently I had to have a box when I returned from my break away.
Very happy at the results from Paddy-and Scott’s fresh coffee pouches experience , they are quick for a fresh coffee experience without using a coffee pot.
9 augustus 2025
Antwoord van paddyandscotts.shop
Thank you so much for the lovely words!🥰 We’re really pleased to hear you’re enjoying the fresh coffee pouches, they’re all about great coffee with no fuss, so it’s fantastic to know they’re hitting the mark for you. We appreciate your support!❤️
Poor delivery by Royal Mail
Great product but shame about the Royal Mail delivery as throwing over rear gates for our dogs to receive is not the best.
Lucky for us we managed to salvage before the dogs fully open parcel.
11 augustus 2025
Antwoord van paddyandscotts.shop
Thank you for your feedback and for your kind words about our product!🥰 We're really sorry to hear about your delivery experience that’s definitely not how we want your order to arrive. We'll be passing this on to Royal Mail as it’s important they’re aware of the impact of their handling. We're very glad you were able to retrieve the parcel in time, and we truly appreciate your understanding. If there's anything else we can do, please don’t hesitate to reach out to me on orders@paddyandscotts.co.uk
Great coffee and prompt delivery
Great coffee and prompt delivery. Love the packaging
12 augustus 2025
Antwoord van paddyandscotts.shop
Thank you so much! 🥰🥰We're thrilled to hear you enjoyed the coffee and our packaging. We appreciate your support! ☕
Feeling good about my coffee drinking
It is so effortless to order and deal with you guys. The added bonus now with the new blends and supply chain is the benefits to the folks who actually grow the stuff, in countries where life is maybe that little bit harder.
I can enjoy great coffee and feel good that someone far away is getting what they earn and other benefits for their children and their future.
3 augustus 2025
Antwoord van paddyandscotts.shop
Thank you so much for your kind words! 🥰
We're thrilled to hear that you've had such a smooth experience with us, and even more so that the new blends and ethical sourcing are resonating with you.
Supporting the farmers and their communities is at the heart of what we do, and knowing that it matters to you too means a lot. Enjoy your coffee, and the good it brings!❤️☕
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.