PaintWell LimitedReviews 

3.745
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I telephoned Andrew to see if he could match a paint colour in gold. I went along to see him today with a fantastic result. A nice helpful friendly person. Thanks Andrew 5 ☆'s

Beoordeeld met 5 van de 5 sterren

Stuck on Sat morning cos my usual place had a broken machine that mixed my paint . Found this place on the internet and called in . Such friendly, helpful staff , and an amazing shop , has every Paint... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Lady there called Sue was very helpfull and done her best on giving me advise on what I might need to carry out a job that I was doing. I went in the Preston depot about 4 times and even at 7am s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic customer service from Ethan at Cheadle store today when it would have been easy to say sorry can’t help. Listened patiently and sympathetically. Found the matching paint mix!! What a star!!... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Decoratie- en interieurwinkel
  2. Bouwwinkel
  3. Behangwinkel

Geschreven door het bedrijf

Paintwell offer over 1000 different painting and decorating tools and supplies at discounted prices, all products are stocked and available for next working day delivery. Trade1st are an independently owned, online decorating supplies company. Trade1st have gained a wealth of experience, working within the trade decorating supplies industry over the past 15 years and offer the widest range of high quality, affordable, professional decorating equipment in the UK.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(3.745)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Delivery took for ever

Delivery took for ever, much longer than expected and too late for the purpose of buying it in the first place so it was useless.
When Fedex arrived, it required a signature - why? Ridiculous for a tiny test post. We were at home but the Fedex didn't wait for us. He delivered it next day and demanded the signature. Fedex App is awful and doesnt allow access to say where to leave a package. I want to return this tiny pot and seek full refund,

6 januari 2025
Logo PaintWell Limited

Antwoord van PaintWell Limited

Hi, We sincerely apologise for the delays with your delivery; this is not the usual service we aim to provide. We understand how important timely deliveries are and it’s disappointing to see that the service you paid for wasn’t fulfilled.

Your order was despatched on a next-working-day service but unfortunately the bad weather conditions caused unexpected delays with our courier. Regarding the requirement for a signature, we understand your frustration but this service is used to ensure a successful and safe delivery. We will also raise your feedback to the courier to prevent this from happening in the future.

Please contact our customer service team, and we’ll be happy to assist you with offering a refund.

We value your feedback and are actively working with our delivery partners to improve our service. Thank you for bringing this to our attention, and we hope to serve you better in the future.

Kind regards,
The PaintWell Team

Beoordeeld met 1 van de 5 sterren

It's not been delivered yet 😕

It's not been delivered yet 😕
It's not arrived still.
I have been in all the time and left a message also on the door.
Fedex have not tried to deliver this once

3 januari 2025
Logo PaintWell Limited

Antwoord van PaintWell Limited

Hi Miriam, We sincerely apologise for the delays with your delivery, this is not the usual service we expect from our couriers, and we are very sorry it has happened.

Your order was despatched Friday 3rd using a next-working-day service. However, tracking showed it was delayed in transit. A delivery attempt was made on Tuesday 5th at 5pm. Unfortunately the bad weather conditions have caused further delays, and the parcel is currently scheduled for delivery on Friday 10th. Please get in touch with our customer service team and we’ll be happy to refund the delivery charge.

We value your feedback and are actively working with our delivery partners to prevent such issues from happening again. Thank you for bringing this to our attention, and we look forward to serving you better in the future.

Kind regards,
The PaintWell Team

Beoordeeld met 5 van de 5 sterren

Delivery person very cheery

Delivery person very cheery, helpful and delivered on time

2 januari 2025
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank you for taking the time to leave us a 5-star review!

Beoordeeld met 5 van de 5 sterren

Fast delivery even over the Christmas…

Fast delivery even over the Christmas period will definitely be using again way cheaper than any DIY store.

30 december 2024
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank you Christopher, I am pleased to read your review and glad to hear you had a great experience shopping with us online.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service they kept me posted on the delivery and top quality product.

30 december 2024
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank you for taking the time to leave us a 5-star review Luca!

Beoordeeld met 5 van de 5 sterren

Would 100%use again

Delivery was perfect, arrived at the time stated. The packaging secure, no possibility of leakage and the product was perfect.
First time using this company but would 100% use again and definitely reccomend.

17 december 2024
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank you for the 5-stars, we are pleased to hear you had a great experience shopping with us online!

Beoordeeld met 5 van de 5 sterren

Perfect paint purchase

They had the paint I wanted, on sale price. Delivered 2 days after ordering and very well packed. Awesome. I'd use them again. The only thing I'd suggest people look out for is all my order confirmation and delivery notification emails from them went straight into my junk folder!

19 december 2024
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank very much you Lynda, we look forward to welcoming you back in the future!

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience , first class service , quick and effective
Will be back when I need more equipment

17 december 2024
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank you Paul, we are pleased to hear you had a great experience shopping with us online!

Beoordeeld met 5 van de 5 sterren

Great price

Great price. Good quality paint. Quick delivery.

5 december 2024
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank you for taking the time to leave us a 5-star review!

Beoordeeld met 5 van de 5 sterren

exceptional service in Norwich

Received exceptional service from the Norwich Barker Street store close to closing time today. Knowledgeable, friendly and so helpful. Will be going here for all my paint now! Thank you.

16 december 2024
Review zonder uitnodiging
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank you, I am glad to hear you had a great experience in our Norwich store. We look forward to welcoming you back soon!

Beoordeeld met 5 van de 5 sterren

I ordered a Graco quick shot airless…

I ordered a Graco quick shot airless sprayer which arrived the following day. Excellent service and very efficient. I have a business account with Paintwell but bought this purchase directly for the website. They’re a great company to deal with.

11 december 2024
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank you Mark, we are pleased to hear you had a great experience shopping with us online - enjoy using your Graco sprayer!

Beoordeeld met 5 van de 5 sterren

Really quick delivery

Really quick delivery , great service , thankyou

9 december 2024
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank you Kate, we look forward to welcoming you back in the future!

Beoordeeld met 5 van de 5 sterren

Top Job

Really great service.speedy delivery and great packaging of paint definitely go to again.

9 december 2024
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank you for your 5-star review - we look forward to helping with you with any future projects!

Beoordeeld met 5 van de 5 sterren

Really great customer service

Really great customer service! Thanks! Lovely staff- so helpful. Great company, they go the extra mile for customers.

6 december 2024
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank you for your lovely 5-star review!

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service when there was an issue with delivery company. Paintwell went above and beyond and were great to deal with- thank you! Would definitely use again:) Both staff members that I spoke to on the phone were lovely.

7 december 2024
Review zonder uitnodiging
Logo PaintWell Limited

Antwoord van PaintWell Limited

Thank you Abby, we are pleased to hear you had a great experience with our team.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer