Ordered a number of items. Some great for a larger person (I'm size 20/22 unfortunately), others had to be returned. I like the longer length of some items (eg ribbed dress which I wear as a long... Toon meer
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These are lovely pants but with the structure of the cuff and its decorative stitching, raising the hems is not possible and, sadly, I returned them. I am a good sewer but I was not prepared to risk... Toon meer
Bedrijf heeft geantwoord
I have the Paisie ribbed jumper in an unreasonable number of colours. (I have FIVE - three long sleeve, two short sleeve). It is the greatest. It's SO comfortable, great with leggings, and looks eleva... Toon meer
PAISIE TEE SHIRT AND SHORT FRILL STRIPY PYJAMA SET COMES WITH A HANDY MATCHING LITTLE OVERNIGHT BAG TO STORE THEM IN. I CHOSE THE BLUE COLOURED STRIPE COMBINATION. THEY ALSO COME IN PINK AND... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Paisie
Geschreven door het bedrijf
Relaxed-chic, for the long haul
At Paisie, we create elegant, feel-good pieces that inspire confidence and comfort. Our mission is to offer timeless, versatile designs that women can cherish for years. Our clothes go beyond trends, focusing on style that’s meant to be lived in, experienced, and loved. Join us as we celebrate femininity through designs that balance softness and strength.
SHOP NOWContactgegevens
The Chocolate Factory, Unit C308, 5 Clarendon rd, N22 6XJ, London, Verenigd Koninkrijk
- customerservices@paisie.com
- paisie.com
4,6
Uitstekend
451 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Lovely as usual
Lovely as usual! Not my first Paisie ribbed sweater and I dare say not my last. Can be dressed up or down and so comfortable to wear.
1 augustus 2025
Gorgeous styling
Gorgeous styling. Good quality. Unique look. Very quick delivery. From England to USA..not even a week.
3 juli 2025
Very satisfied!
I am very satisfied with the experience! I ordered online from Spain and received the package on time, exactly as informed. I love the design of the dress, although I'm not entirely happy with the material. Still, I would definitely shop here again
18 juni 2025
great,thnx
22 april 2025
Antwoord van Paisie
Thanks so much! We're glad you’re happy—hope to see you again soon! 😊
Quick exchange and delivery
Quick exchange and delivery, very decent customer service and lovely quality item
22 april 2025
Antwoord van Paisie
Thank you so much for your kind words! We're thrilled to hear that you were happy with the quick delivery, our customer service, and the quality of your item. It truly means a lot to us. We hope to serve you again soon! 😊
Not as described,
I ordered several tops but the one that I liked the most arrived completely different to what was shown on the website, yes white and navy straps but very different and certainly not as described. I attempted a return but a return label showed ‘chocolate factory’… as a delivery address. i did return one of my previous orders to this address and never heard back about my return or refund for that matter - lost £70!!!! so this time decided to keep the item as, speaking from experience, wouldn’t get my money back anyway. Really disappointed with Paisie a) for misrepresenting items on their website b) not managing their returns appropriately - my opinion of course
23 april 2025
Antwoord van Paisie
Thank you for your feedback, and we’re truly sorry to hear about your recent experience. We always aim to represent our items as accurately as possible, so we regret that the top you received did not meet your expectations. We also sincerely apologise for any confusion caused by the return process.
To clarify, The Chocolate Factory is indeed our official address for all returns. We completely understand your concern, especially given your previous experience. If you have not received confirmation or a refund for a past return, we would be more than happy to investigate this further for you.
Please don’t hesitate to call us or email us directly—our team is always here to assist and ensure that every customer’s issue is properly resolved. Your satisfaction is very important to us, and we’d like the opportunity to make things right.
Thank you again for your honest feedback—it helps us improve.
Lovely dress
Lovely dress, looks just like the picture. Good fit. I’m 5’5” and would have liked it to be a little longer. It falls just above the knee. Probably fine for a younger person!
22 april 2025
Antwoord van Paisie
Thank you so much for your lovely review! We're glad to hear that the dress matched your expectations and that you were happy with the fit. We appreciate your feedback on the length—it’s helpful for us and future shoppers. If you're ever looking for something with a bit more length, feel free to reach out—we'd be happy to help you find the perfect style. Thanks again for your support! 💛
Antwoord van Paisie
Thanks so much for your kind words! We're thrilled to hear that you found the website easy to use and the size guides helpful—that's exactly what we aim for 😊 If you ever have any questions or need assistance, we're always here to help. Happy shopping!
Absolutely stunning dress and the…
Absolutely stunning dress and the shopping experience was simply amazing. If you have the privilege of relating to anyone in customer service, you are in for a treat- Mary took the time to respond to my messages, very courteously and engaging, you would feel like you are shopping with a personal shopper. I can’t wait to shop again from Paisie.
6 mei 2025
Review zonder uitnodiging
Antwoord van Paisie
Thank you so much for your wonderful review! We're absolutely delighted that you loved the dress and had such a great shopping experience with us. Mary will be thrilled to hear your kind words—she truly cares about making every customer feel special 😊 We're so grateful for your support and can’t wait to welcome you back to Paisie soon. Happy shopping until then!
Chic and lovely
It was my first time buying an Paisie item and I am so delighted! The style and quality of the material are amazing.
15 april 2025
Antwoord van Paisie
Thank you so much for your kind words and for choosing Paisie for your first purchase! We're absolutely delighted to hear that you love the style and quality of your item. It means a lot to us to know that your first experience was a great one. We can’t wait to welcome you back again soon! 💛
Clothes with character
Very efficient and easy to order. Lovely quality clothing and felt like one off pieces.
27 maart 2025
Antwoord van Paisie
Thank you so much for your kind words! We're thrilled to hear that you found the ordering process easy and enjoyed the quality of our clothing. It means a lot to us that the pieces felt special to you — we love curating styles that feel unique and personal. We hope to see you again soon!
Very disappointed that the cost to…
Very disappointed that the cost to return item was €35 euro. Will never buy from brand again and will discourage friends and family from doing so also.
24 maart 2025
Antwoord van Paisie
Thank you for sharing your feedback – we're truly sorry to hear about your disappointment regarding the return cost. We completely understand how frustrating this must have been, and we genuinely appreciate you bringing it to our attention.
Please know that we are currently looking into more affordable return options for our international customers, as we recognize how important this is. Your input helps us improve, and we're committed to making the experience better moving forward.
We hope you'll give us another chance in the future. If there's anything else we can do to help, feel free to reach out.
Great products as always!
17 maart 2025
Antwoord van Paisie
Thank you so much for your kind words! We're so glad to hear you're happy with our products. We truly appreciate your continued support and can't wait to have you shop with us again! 😊
Lovely dress!
5 maart 2025
Antwoord van Paisie
Thank you so much for your lovely review! We're so happy to hear you love the dress. 😊
Great customer service when I ordered…
Great customer service when I ordered the wrong size, fabulous product!
10 februari 2025
Antwoord van Paisie
Thank you for your kind words! We're so glad we could help with your order and that you're loving the product. Your support means the world to us, and we hope you enjoy your purchase! 😊✨
The sweaters are stylish
The sweaters are stylish, comfortable and easy to wash.
The shape is forgiving and look good with skirts, trousers and jeans. I have 5 and have worn them constantly this winter.
17 februari 2025
Antwoord van Paisie
Thank you so much for your wonderful review! We're thrilled to hear that you love our sweaters and that they've been a staple in your winter wardrobe. We appreciate your support and hope you continue to enjoy them for many seasons to come! 💙😊
I haven’t received my jumper
I haven’t received my jumper
I asked fir home demivery
When that seemed unavailable I asked for local west st Leonard’s post office
I wonder where it is ??? Not in st Leonard’s
27 januari 2025
Antwoord van Paisie
We're so sorry for the confusion with your delivery! Royal Mail attempted to deliver your parcel on the first attempt, but unfortunately, no one was home. An email was sent to you by Royal Mail with instructions to schedule a re-delivery or collect it from your local depot.
We can see that your parcel has now been delivered—please do let us know if there’s anything else we can assist you with. We hope you love your jumper! 💕😊
Antwoord van Paisie
Thank you so much for your kind words! We're thrilled to hear that you love the top so much that you got a second one. We're also happy to know that our customer service team provided a great experience. Enjoy your new top, and we hope to see you again soon! 💕✨
Amazing product
Amazing product, not only the quality but also design and colour palette.
I'll keep increasing my paisie wardrobe
15 januari 2025
Antwoord van Paisie
Thank you so much for your wonderful review! We're delighted to hear that you love the quality, design, and color palette of our pieces. It means so much to us that you're growing your Paisie wardrobe! 💕 We can't wait to bring you more styles you'll adore. Happy styling! 😊✨
I love my cardi so much
I love my cardi so much. It’s so soft and comfy and yet maintains its shape. I wore it on a 12 hour plane journey with my stretchy jeans and t- shirt and it looked as fresh as it did when I left home. Would thoroughly recommend.
13 januari 2025
Antwoord van Paisie
Thank you for your lovely review! We're so happy to hear that you love your cardi and that it kept you comfy and stylish throughout your journey. 😊✨ The fact that it held its shape so well makes us even more proud! Thank you for recommending us!
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