As someone with sensitive/reactive skin, I was looking for a new skincare brand. Been trying different brands for years. Pai lives up to its reputation. I have the Phaze cleanser, Anthemis and Pioneer... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Gradually changing my skincare to clean non toxic and was recommended this brand, loving the cleansing oil as it removes eye makeup also and leaves my skin feeling fresh and clean. I also have the moi... Toon meer
Bedrijf heeft geantwoord
There had been some kind of postal mishap on a precious order and I never received my order of Light Work. Then there was some kind of miscommunication regarding what happened. Customer se... Toon meer
Bedrijf heeft geantwoord
I order Pai skincare either online or in outlets which is great and this time ordered the 10ml boosters online. On delivery one booster was 75% empty, and a second was 75% full. The oli vit boosters w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Huidverzorgingskliniek
- Cosmetische producten leverancier
- Cosmeticabranche
- Cosmeticawinkel
- Gezondheids- en schoonheidsartikelen winkel
Over Pai Skincare
Geschreven door het bedrijf
Pai redefines what natural skincare can do. Through pioneering green chemistry, Pai transforms high-performing natural ingredients into clinically proven formulas that deliver powerful results while working in harmony with sensitive skin. Proving nature can outperform the synthetic standard.
Pai proudly formulates (and manufactures) all products in a dedicated West London lab - where the natural magic happens. Every product is independently tested for 96 hours - four times longer than the industry standard for safe, long-term use.
Pai proudly formulates (and manufactures) all products in a dedicated West London lab - where the natural magic happens. Every product is independently tested for 96 hours - four times longer than the industry standard for safe, long-term use.
Contactgegevens
Verenigd Koninkrijk
- support@paiskincare.com
- paiskincare.com
4,3
Uitstekend
64 reviews
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Great products well packaged
Great products well packaged, does exactly what it promises. Doesn't irritate the skin at all .
Prompt delivery love the free gifts
3 juni 2026
Antwoord van Pai Skincare
Hi Kate,
We're so happy to hear you love our products and the free gifts! We appreciate your kind words about our prompt delivery.
Best wishes,
The Pai Team 💛
Antwoord van Pai Skincare
Hi Musica,
Thank you for your feedback.
We're so happy to hear you love our products.
Best wishes,
The Pai Team 💛
Love this cleansing oil
Love this cleansing oil! It’s so good, smells smazing, perfect for my dry mature skin
2 juni 2026
Antwoord van Pai Skincare
Hi Maria,
We're glad to hear that you're loving the Cleansing Oil and enjoying its beautiful scent.
Thank you for choosing Pai Skincare and for taking the time to share your experience.
Best wishes,
The Pai Team 💛
Antwoord van Pai Skincare
Hi Gloria,
We're so glad you love our cream.
Thank you for choosing Pai Skincare.
Best wishes,
The Pai Team 💛
Product came almost empty
I had a problem with my order (one of the products was not well sealed and arrived almost empty). I contacted customer service and they sent me a new product right away.
1 juni 2026
Antwoord van Pai Skincare
Hi Teresa,
Thank you for sharing your experience.
We are glad we could resolve the issue with your order quickly.
Best wishes,
The Pai Team 💛
How quickly I received my order after I…
How quickly I received my order after I placed my order and my face loves the oil ❤️❤️
2 juni 2026
Antwoord van Pai Skincare
Hi,
We're so glad your order arrived quickly and that you love the oil!
Thank you for choosing Pai Skincare.
Best wishes,
The Pai Team 💛
Antwoord van Pai Skincare
Hi.
Thank you for taking the time to leave a review.
We're so glad you enjoy our products and are happy with the delivery service!
Best wishes,
The Pai Team 💛
Gradually changing my skincare to clean…
Gradually changing my skincare to clean non toxic and was recommended this brand, loving the cleansing oil as it removes eye makeup also and leaves my skin feeling fresh and clean. I also have the moisturiser and its still early for any results but so far so good.
1 juni 2026
Antwoord van Pai Skincare
Hi Lynsey,
We are so glad to hear you're enjoying our products and you are happy with the results so far! Thank you for your lovely feedback.
Best wishes,
The Pai Team 💛
EFFECTIVE SKIN CARE
In a few words, "it does what it says on the tin". Found the Pai products very comforting on my sensitive skin. Having reached the age of 78 years found that past products used were not ageing with me and therefore losing the much needed help with skin.
25 mei 2026
Antwoord van Pai Skincare
Hi Joan,
We're so glad to hear our products are comforting for your sensitive skin and meeting your evolving needs. Thank you for sharing your positive experience with us.
Best wishes,
The Pai Team 💛
Fabulous
The only face clothes I will use. Have ordered several times. Best I’ve ever used and will continue to reorder.
30 mei 2026
Antwoord van Pai Skincare
Hi Anita,
We are so happy to hear you love our face cloths! Your continued loyalty means a lot to us. We appreciate your kind words.
Best wishes,
The Pai Team 💛
Was skeptical at first but I must say I…
Was skeptical at first but I must say I like this a lot! It doesn’t feel too heavy on, which for me is important as I have combination skin that tends to break out from heavy products. I’ve been using it for a few weeks now and I do feel like I can see the difference.
22 mei 2026
Antwoord van Pai Skincare
Hi,
We are so glad to hear our product is working well for your combination skin! It's wonderful to know you're seeing a difference. Thank you for sharing your positive experience with us.
Best wishes,
The Pai Team 💛
My New Skincare Brand
As someone with sensitive/reactive skin, I was looking for a new skincare brand. Been trying different brands for years. Pai lives up to its reputation. I have the Phaze cleanser, Anthemis and Pioneer moisturisers, Carbon Star Night Oil, all working extremely well for my needs. No doubt you'll find what works for you if you try them. Very happy with my new skincare routine. Clean, no nasties and effective. Amazing.
4 juni 2026
Antwoord van Pai Skincare
Hi Shan,
We are happy to hear that our products have made such a positive difference for your sensitive and reactive skin! It's wonderful to know that the Phaze cleanser, Anthemis and Pioneer moisturisers, and Carbon Star Night Oil are all working extremely well for you. Thank you for sharing your experience.
Best wishes,
The Pai Team 💛
Great Product
There had been some kind of postal mishap on a precious order and I never received my order of Light Work.
Then there was some kind of miscommunication regarding what happened.
Customer service ended up sending me a new full-size bottle of Light Work free of charge. I was surprised as this was above and beyond what I had previously thought about the customer service.
The Light Work is possibly the best facial cleanser I’ve ever used. I have super dry skin. This product is first in line for my moisturizing routine.
If you’re in doubt, get a travel size. You’ll be glad you did.
26 mei 2026
Antwoord van Pai Skincare
Hi Jami,
We are so happy to hear that our customer service team was able to resolve the postal mishap and exceed your expectations. It's wonderful to know that Light Work is the best facial cleanser you've ever used, especially for your dry skin. Thank you for your kind words and for recommending it!
Best wishes,
The Pai Team 💛
Delivery is prompt and on time via…
Delivery is prompt and on time via Royal Mail.
PAI skincare is perfect for my skin time. It keeps it moist and smooth. I’m very pleased with their products.
19 mei 2026
Antwoord van Pai Skincare
Hi Anne,
We are so happy to hear that our delivery service met your expectations and that our skincare products are perfect for your skin, keeping it moist and smooth. Thank you for your lovely feedback!
Best wishes,
The Pai Team 💛
I ordered Pai skincare online
I order Pai skincare either online or in outlets which is great and this time ordered the 10ml boosters online. On delivery one booster was 75% empty, and a second was 75% full. The oli vit boosters was fine. Sent pics immediately to customer service and their solution was for me to send them back!!! And they would post out replacements. What a solution....after this online experience I will not purchase any further products and will not recommend.
21 mei 2026
Review zonder uitnodiging
Antwoord van Pai Skincare
Hi Michel'le,
Thank you for your review.
We're sorry to hear that your recent experience did not meet your expectations. We understand how disappointing it must have been to receive products that appeared partially empty.
To allow us to investigate the issue properly, our team requested that the products be returned. However, we appreciate that this was not the resolution you were hoping for and apologise for any frustration caused.
Best wishes,
The Pai Team 💛
Excited and Satisfied
This is my first time ordering from Pai Skincare and I'm happy to say it won't be my last. I have always wanted to try these products because I have sensitive skin and I am vegan. It simply suits my life and I can't wait to order more.
21 mei 2026
Antwoord van Pai Skincare
Hi Adrienne,
We are so happy to hear you enjoyed your first order with us! We appreciate you sharing your positive experience and are thrilled our products suit your lifestyle. We look forward to your next order!
Best wishes,
The Pai Team 💛
Takes over 3 weeks to receive the order
Takes over 3 weeks to receive the order because Pai Skincare uses the cheapest shipping method available to them and then lie and gaslight about it.
20 mei 2026
Antwoord van Pai Skincare
Hi.
Thank you for taking the time to share your feedback. We are very sorry to hear about the delay in receiving your order and understand how frustrating this is.
We appreciate you bringing this to our attention. Please be assured that your feedback has been shared with the relevant teams and will be taken on board as we continue to review and improve our shipping processes and customer experience.
We apologise again for the disappointment caused.
Best wishes,
The Pai Team 💛
The package arrived on time and I liked…
The package arrived on time and I liked the product. The exfoliation feature is gentle. The cloth dries quickly.
18 mei 2026
Antwoord van Pai Skincare
Hi Julia,
We are so happy to hear you liked the product. We appreciate your positive feedback!
Best wishes,
The Pai Team 💛
Pai Cleansing oil has a subtle scent…
Pai Cleansing oil has a subtle scent and feels very refreshing on my skin. I also use the Pai Phaze gel cleanser, which removes dirt, oil and sunscreen on my face. The Pai Phaze gel cleanser really clears the skin and feels refreshing.
18 mei 2026
Antwoord van Pai Skincare
Hi Islamiat,
We are so happy to hear you're enjoying the refreshing feel and subtle scent of our cleansing oil and the clarifying benefits of our Phaze gel cleanser! Thank you for sharing your positive experience.
Best wishes,
The Pai Team 💛
bought as a gift for wife
bought as a gift for wife, arrived on time well packaged, she is pleased with this item.
27 mei 2026
Antwoord van Pai Skincare
Hi Gary,
We're so glad to hear your wife is pleased with her gift and that it arrived safely and on time. Thank you for sharing!
Best wishes,
The Pai Team 💛
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