Palladiumboots Reviews 

I placed my order (the first time I have ordered from this retailer) on November 26th and it hasn't arrived - I contacted the customer services team twice and no response - so now I am giving this one last try in the hope someone actually contacts me or I will raise a case with my card provider.

My husband and I love palladium boots, we have a lot of them. This one I returned unfortunately… i ordered my usual size but they are too small ! Very disappointing. Quality seems good though.

Really easy to order, can take some time clearing customs but worth it

Ordered on the 30th of Nov, money is gone and zero update since. Customer service is extremely tough to join it seems (no phone, random email address of the parent company), and looking at recent customer reviews, many people are in the same situation, being ignored by the customer service with no delivery or refund underway. Stay away from this brand.

I purchased the shoes on Nov 27 and it has been more than two weeks with absolutely no delivery. This is completely unacceptable. I send multiple email to the CS, and not a single one has been answered.

I return the item is cost 175£ about…
I return the item is cost 175£ about over 2 week now,you need refund my money now,you need to solve now,the company to bad service,any one DO NOT buy anything from this company

The stranger things trainers are awsome and with a great design i love the am so please i bought them

Great product and easy to use returns service

my order was fulfilled - I have had quicker service however

Brilliant really happy with the boots

I've so far emailed customer services via the website form 3 times now. It appears you cannot speak to a human being via phone which would be more useful. We ordered on 29th November and still have not had even a despatch note or any indication of shipping. I note that it appears many who ordered around this time are still waiting too and they use the dreaded Evri, possibly the worst delivery service known to man. Would it be too much to ask Palladium to actually look into it and respond? It's showing as unfulfilled on the online account but the payment has been taken. I shouldn't have no responses at all to 3 emails!
update: I finally lost patience and emailed today with a lengthy epistle detailing how unhappy I was, the issue and that I would be emailing each day with it plus a customer service tip per day and upping it to 2/3 times per day until response was had, I copied this into French too! Lo, and behold I have a response, I have a refund as it is 'out of stock'. Quite why this could not have been dealt with earlier is beyond me. I am somewhat disappointed as I had planned to progress to sending pictures of HenryV and the Duke of Wellington but one must be happy with what one has!

Unexpectedly a straightforward process after reading some bad reviews.
Prompt arrival an good tracking.
No complaints in fact a very good all round experience

I've worn Palladium boots for years and I have several pairs. They're extremely comfortable, and I can vouch for the weatherproofing of the WP versions and the warmth of the insulated versions. Unfortunately their service has been very slow (probably let down by EVRI, their incompetent courier) and I have not received the boots. I have received a request to rate them, but I can't because two weeks later, I've still not seen them. I've cancelled the order.

Exellent item and and Size

Great boots. Always love my palladium’s. 🙏

Quality boots

Still hasn’t arrived

Great boots. Excellent quality, and look great. True believer.

Comfy, elegant and very warm winter ice/snow grip boots …
Sand colour
Sized up ½ size to accommodate winter socks .
Love them 💖

All boots I bought are bang on and I love them !!!