Palmer Holidays Reviews 

323
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Everything about the trip to Highgrove was exceptional - you even gave us lovely weather. It was brilliant from start to finish, including the lady who took us round the gardens. The stops en rout... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

All round a very good experience for our first coach holiday. The for to door pick up was our main reason to try Palmers after being recommended to them. The length of stays in all places was apprecia... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outbound and return pick ups were timely, hotel very comfortable with excellent food. Very helpful and polite staff, particular thanks to Tony and The Monterey, Jersey’s reception staff who were so pa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

pick up on time to more local spot. Journey comfortable. Hotel room a bit tired but bedding and towels spotless. Floor covering throughout room/bathroom shabby but clean. Excursions OK but tiring jour... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator
  2. Bus- en touringcarbedrijf

Over Palmer Holidays

Geschreven door het bedrijf

Palmer Holidays

We are Palmer Holidays, offering luxury door-to-door Coach Holidays, exclusively from the North of England for more than 40 years. 

Our luxury coach holidays span the length and breadth of Great Britain, and we also have an exciting range of European River Cruises too. 

View our Coach Holidays 2025

Why Palmer Holidays?

✅ Your holiday begins with our door-to-door service on every holiday.

✅ Comfort all the way with modern executive touring coaches, with reclining seats, generous legroom, air conditioning and on-board WC.

✅ Exceptional Customer Service from our friendly and efficient holiday advisors who are on hand from the moment you book, to returning home, and will ensure you have the very best service throughout. 

✅ Quality hotels which are handpicked and carefully chosen for their hospitality, facilities and location. All our hotels are of a three of four star standard and perfect for enhancing your holiday experience with us. 

✅ Itineraries designed with you in mind. On all our sightseeing excursions we including admissions and entrances, so there are no hidden costs. 

View our Coach Holidays 2025

Dedicated Solo Traveller Holidays

No one is a stranger on our popular 'Good Companions' holidays, designed specifically for solo travellers. 

Whether you are a seasoned solo traveller or thinking of taking your first holiday on your own, our Good Companions hosted tours are just for you!

Relax with like-minded people, explore new places and have fun with new-found friends. You can be assured of a warm welcome from your friendly Good Companions host, who will ensure you are not alone for long. 

Have a look at our Good Companions coach tours throughout the UK and treat yourself to something special.

View our Good Companions Coach Holidays 2025

 

 

Bespoke Group Holidays

Travel as a group and enjoy great savings!

If you are involved in the planning of a group holiday, whether it’s for a group of friends or on behalf of a club, we can help you with transport, excursions, entrances and guide services, wherever you wish to travel! We help to plan tailor made holidays for many different groups every year, so if you have a group of 10 people or more, then we can certainly help organise the perfect holiday - there is no better way to travel on a group holiday than with us.

View our Group Holidays

 

Jersey by Air

Departing from Leeds Bradford or Newcastle Airports.

Basking in the warm blue waters of the Gulf Stream just 15 miles from the French coast, Jersey is just a short flight away and one of the sunniest spots on the British Isles. Travel to Jersey by air with Palmer Holidays, and you will be picked up from home and taken to your local airport. Upon arrival into St Helier, transport will be waiting for you to take you to your chosen hotel. After a week of enjoying the island your return home travel awaits. Take a look at our Jersey by Air programme today;

View our Jersey by Air Holidays

Palmer Holidays

Geschreven door het bedrijf

Luxury Door-to-door Coach Travel
Exclusively from the North of England

You're in Safe Hands

Palmer Holidays are ABTA bonded for total peace of mind

Palmer Holidays are ABTA bonded for total peace of mind
The Palmer family have been in travel for over 40 years and this experience shines through within every aspect of your holiday. As members of ABTA and licences by the CAA, your holiday money is totally safe and secure.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

323 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,4

Alle reviews

(323)

77 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Belton Woods Hotel Lincolnshire

The hotel was exceptional, accommodation, food and staff were all excellent. I only gave the holiday 4 stars because of the driver. He actually drove the coach into an Asda car park and did not apologise. He always said he would let us know what we were doing the next day at dinner but he never did. We had to find out things for ourselves. I know he was not a usual Palmer's driver and it was noticeable.

23 december 2024
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Antwoord van Palmer Holidays

Hello Barbara,

Thank you for sharing your review and providing feedback about your driver; we’ll be sure to look into this. We're also pleased to hear that you had an excellent holiday with us and that the accommodation exceeded your expectations. We look forward to welcoming you again soon!

Beoordeeld met 4 van de 5 sterren

The hotel was very good

The hotel was very good. The accommodation was splendid. The choice of food was wide and the meals were delicious. The table staff were very friendly and attentive. The one dis thing about the tour was that the coach driver did not come up to the standard that the Palmer’s coach drivers usually set.

23 december 2024
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Antwoord van Palmer Holidays

Hello Olive,

Thank you for taking the time to write us a review and for your feedback regarding your driver, we will look into this. On another note, we're delighted to hear that you had an excellent holiday with us and that the accommodation exceeded expectations. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

The driver went out of his way to be…

The driver went out of his way to be helpful

23 december 2024
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Antwoord van Palmer Holidays

Hello Alan,

Thank you for taking the time to leave us a review, we're pleased to hear that you had an excellent holiday with us and that your driver went out of his way to be helpful. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Personable and helpful driver

Personable and helpful driver. Very pleasant hotel, with excellent food, great staff and a very warm welcome from the entertainment manager and the hotel staff.
Entertainment was mixed, but this was countered by having excellent company from fellow passengers and our driver.

30 december 2024
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Antwoord van Palmer Holidays

Hello John,

Thank you for taking the time to leave us a review. We're delighted to hear that you had an excellent time away on your recent holiday with us and not only enjoyed the stay at your hotel but also the good company of your fellow passengers & Driver. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Palmers holidays are all about it’s travelers good service

Cumfy coach. Great hotel and service frome all staff I love Warner Hotels and this was on par with the best of them. ☺️. Mercury hotel Daventry.

23 december 2024
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Antwoord van Palmer Holidays

Hello Mrs Ryan,

We're so pleased to hear that you enjoyed your recent holiday with us in Daventry. We will pass on your kind comments to the hotel & staff. We hope to see you again soon!

Beoordeeld met 3 van de 5 sterren

The fact we didn't go to the Kelpies…

The fact we didn't go to the Kelpies which was the main reason we booked the trip. And the fact there was no back up. This trip was not cheap. We expected a five course meal and a choice on News Year Eve. Very disappointed.

1 januari 2025
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Antwoord van Palmer Holidays

Thank you for your review, I'm sorry that we were unable to visit the Kelpies due to the bad weather but we had to put customer safety first. We will look into your comments regarding the food and come back to you directly. Thank you again for your feedback, its much appreciated and we're sorry for any disappointment in this holiday.

Beoordeeld met 5 van de 5 sterren

The hotel room was really lovely and…

The hotel room was really lovely and the driver and Judith the courier were both very attentive and good at their job

30 december 2024
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Antwoord van Palmer Holidays

Hello Sue,

Thank you so much for your review and for your lovely comments about your driver and Judith, we will ensure that these get passed on. We are delighted to hear that you enjoyed your recent holiday with us and we hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Best service good hotels friendly staff

Best service good hotels friendly staff
100% satisfaction

23 december 2024
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Antwoord van Palmer Holidays

Hello,

Thank you for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent time away and that it went beyond your expectations. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Thoroughly enjoyed our first holiday…

Thoroughly enjoyed our first holiday with Palmers and would have no hesitation in booking again or recommending them. Everything was on time and coach driver Grant very pleasant and knowledgable.The hotel was first class ,food ,room and entertainment.

2 december 2024
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Antwoord van Palmer Holidays

Hello Mrs Hindmarch,

Thank you so much for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent holiday & the stay at your hotel went above expectations. We will pass over your kind comments to Grant. We look forward to seeing you again soon.

Beoordeeld met 5 van de 5 sterren

Christmas Spectacular…

All aspects of the break were organised and arranged to a very high professional standard.

13 december 2024
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Antwoord van Palmer Holidays

Hello Peter,

Thank you for taking the time to leave us a review, we are so pleased to hear that you enjoyed all aspects of your recent holiday with us and that it met your expectations. We hope to have you travel with us again soon.

Beoordeeld met 5 van de 5 sterren

The show was excellent and the hotel…

The show was excellent and the hotel was excellent

13 december 2024
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Antwoord van Palmer Holidays

Hello Mrs Morgan,

Thank you for your review, we're so pleased to hear that you had an excellent time away and that you enjoyed the show too! We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Llandudno with Palmers - try it it is amazing.

The whole Palmer holiday was perfect from taxi to hotel and back.
The staff were perfect, polite and attentive. Housekeeping was immaculate, Driver, exceptional, Food amazing.
Brilliant Holiday all round. Will certainly be returning.

2 december 2024
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Antwoord van Palmer Holidays

Hello,

Thank you so much for your wonderful review! We are so pleased to hear that you had such a brilliant time away in Llandudno and that it exceeded expectations. We would love to have you travel with us again soon!

Beoordeeld met 5 van de 5 sterren

Short break

Excellent pick up,enjoyable journey,very friendly and helpful coach driver,lovely hotel friendly staff and enjoyable well served food.Very good seats at the concert. As always with Palmers,money well spent.

5 december 2024
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Antwoord van Palmer Holidays

Hello Wendy,

Thank you for taking the time to leave us a review, we're so pleased to hear that you had an excellent time away with us and that you enjoyed the show! I will share your lovely comments with the team, thank you! We hope to see you again soon.

Beoordeeld met 4 van de 5 sterren

Spectacular Chatsworth

The coach was comfortable and the driver friendly and courteous. The hotel was very good, staff efficient and attentive. Chatsworth House was spectacular, but we felt 4 hours was too long to spend there as the tour of the house was over within an hour. More time in Bakewell would have been nice. However, all in all it was a well organised tour and a very enjoyable two days. Would certainly use Palmers again.

24 november 2024
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Antwoord van Palmer Holidays

Hello,

Thank you for taking the time to leave us a review, and for your feedback too which we will take into consideration when planning future itineraries. We are so pleased to hear that overall you had a very enjoyable time away and felt that the trip was well organised. We look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Ladies Shopping Trip

From the initial enquiry to the actual trip, Palmers were professional, friendly and went above and beyond to be as helpful/accommodating as possible.
The hotel was beautiful and just as described, the coach was spotless and our driver (Grant) was informative, funny and an all round lovely bloke.
The meet and greet on arrival made the whole process of checking in much easier and less time consuming, always a bonus after travelling.
I will definitely be using them again and would highly recommend them to anyone.
Thank you Palmers you made 48 ladies very happy.

16 november 2024
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Antwoord van Palmer Holidays

Hello Colleen,

Thank you so much for taking the time to review your recent group holiday with us. It was an absolute pleasure to take you all away and we're so pleased to hear that you all enjoyed yourselves. We hope to see you all again soon.

Beoordeeld met 5 van de 5 sterren

Well organised and good value holiday.

Well organised and good value holiday. Grant, our driver was very friendly and informative. The hotel was very clean, on the promenade and the staff were very friendly. The meals were good. The lift was small but the porterage was very welcome.

21 oktober 2024
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Antwoord van Palmer Holidays

Hello,

Thank you for your lovely feedback! We’re delighted to hear you enjoyed your recent holiday with us, and that Grant made your journey even better with his friendliness and knowledge. We're pleased to know that the hotel met your expectations and that you found the porterage service was helpful. We hope to see you again for future holidays with us!

Beoordeeld met 5 van de 5 sterren

A great driver a very good hotel

A great driver a very good hotel
All in all a very good holiday.

21 oktober 2024
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Antwoord van Palmer Holidays

Hello Mr Vokes,

Thank you for your review! We’re delighted to hear that you had an excellent holiday and enjoyed both your driver and the hotel. It’s great to know that everything came together for a memorable experience and we hope to welcome you back for another holiday with us soon.

Beoordeeld met 5 van de 5 sterren

Lovely coaches and andy the driver is…

Lovely coaches and andy the driver is too.its nice having a taxi pick you up too from your house

18 oktober 2024
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Antwoord van Palmer Holidays

Hello Janet,

Thank you for your lovely review, We're so glad you enjoyed the comfort of our coaches and that Andy, your driver, made the journey even better. It’s great to hear that the home pick-up service added convenience to your experience. We hope to see you again for future holidays with us!

Beoordeeld met 5 van de 5 sterren

Great staff from Coach Driver and all…

Great staff from Coach Driver and all involved. Wonderful restaurant, great choices and all good quality. Entertainment team and tour with Head Gardener made our break relaxing and enjoyable

14 oktober 2024
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Antwoord van Palmer Holidays

Hello June,

Thank you for taking the time to leave us a review. We’re delighted to hear that you had such a relaxing and enjoyable time away. It’s wonderful that our coach driver, restaurant team, and entertainment staff helped to make your trip memorable. We hope to see you again for future holidays with us!

Beoordeeld met 3 van de 5 sterren

Just got back from a trip to Devon…

Just got back from a trip to Devon stopping at the Tiverton Hotel. Your driver was great , very pleasant and helpful. Tours great. Hotel was poor (smelt of damp, windows wouldn’t shut,only had housekeeping once all week) to be fair they were renovating during our stay. On the plus side staff were lovely and food was good.

30 september 2024
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Antwoord van Palmer Holidays

Thank you for your review and I'm sorry that you felt the hotel was poor, we have passed your comments on to them. On a positive note we're so pleased you enjoyed the holiday on the whole and our driver looked after you well. Thanks again for taking the time to pass on your feedback and give us a review, its much appreciated!

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