Papaval Retail Limited Reviews 

Quick & easy transaction. Fast delivery.

Wrong item sent , got in touch and told to return item at my expense and then re purchase item , 2nd order was wrong and was told to return at my expense, not good , wouldn’t recommend

I was looking for the best price on canned fish and Papaval popped up. I hadn't heard of the company but the prices were so good I thought I would give them a try. I was very pleased with the prices and the fast delivery. I would use them again without hesitation.

Order did not arrive and was cancelled without any reason as to why.

I pay all my items on line via PayPal so I am covered if something goes wrong I can get my money back. I’m very happy with PayPal .

Reasonable pricing for dog food, shipping extra, can’t grumble though as the brand isn’t really stocked in our area.
Again, reasonable despatch not quick or slow. Good courier choice though.
Overall a good experience and communication.

Amazingly quick delivery each time I’ve ordered! I Bulk buy my ASD child’s favourite snacks from here and find them to be the cheapest around and most reliable 😊

Fast and prompt service.Excellent value.

Paid for express 1-2 day delivery 4 days later still not at the couriers depot! DO NOT USE IT SEEMS LIKE A SCAM! Take your money but do not provide what you pay for. Do not even reply to emails or the chat service on the site!!!! My Advice is stay away!

Perfect * from ease of ordering to speed of delivery, can not fault.

Great service and fast delivery 👏
Thank you

Quick postage....
Well packaged
Good price.

Excellent service and products. We are struggling financially at the minute and have a child with ASD/ARFID and being able to stock up on his safe foods affordably has helped so much. Also super fast delivery.

really good and delivered by a nice man and good prices what’s not to like and delivered to your door

First time ordering, and we got exactly what we ordered which was value for money and came swiftly

i am still waiting for delivery

Ordered a bulk supply of instant coffee, as the brand I wanted ceased to be available locally. The order came in days and in tiptop condition. Very pleased with the promptness of the service. Thank you.

5th order from Papaval and I will keep coming back. Price is always competative and they have never let me down. Delivery is prompt and always well paced. Thank you

Ordered on the 16th July, and still not dispatched. Evri is still waiting for collection.

No response from Emails and online chat

Update: Had to contact my credit card company to get a charge back.

Very disappointed with my experience at Papaval Retail.

I ordered two boxes of Anthon Berg chocolates and one box of Damak Dark Pistachio (6 x 69g). Unfortunately, the entire experience fell short of expectations.

First, the delivery took a full week to arrive—well beyond their stated delivery window of 2–3 days. More concerning, however, was that the Damak Dark Pistachio pack was missing from the package. Only the two boxes of Anthon Berg chocolates were included.

I sent a polite email requesting clarification and asked them to investigate the missing item. It's now been four days since I reached out, and I have yet to receive any acknowledgement or response.

This lack of communication and failure to fulfill the full order has been frustrating and disappointing. I hope Papaval Retail improves their service and responsiveness going forward.