Parallel Coaching Reviews 

Hayley and Neale are exceptional tutors, they go above and beyond for each and every one of learners.

From starting my Level 2 Fitness Instructor qualification last year early 2025 all the way to where I am now I have passed my Level 3 PT in July 2026, I have attended a circuit training course and I am completing further CPD courses.

They have covered all areas of learning resources from videos to audio files, PowerPoints that you can view on your device or print, they also have a podcast.

They are always available to talk to or message.

I co-own my own gym with my partner and I am so grateful for their continued guidance, knowledge, and encouragement have been invaluable. They are genuine, real, supportive, and truly amazing people inside and out. I constantly recommend them to anyone looking to start or advance their fitness career. I'm already looking forward to enrolling on more courses with them in the future! Thank you both so much for everything. - Maisie

Well, what can I say about Parallel Coaching? They’re just awesome!

Hayley and Neale are incredibly knowledgeable, approachable and genuinely invested in making sure you have everything you need to understand the material and apply it confidently in real-life situations.

The course is really well structured, with a great mix of written content, tutorials, imagery and demonstrations. Being able to download resources and access them offline has also made a huge difference to my learning experience.

Having completed online courses before that simply didn’t suit the way I learn, I found them incredibly difficult and frustrating. Parallel Coaching has completely changed that. The course is accessible, engaging and makes the transition from learning to working with real clients feel so much more achievable.

I genuinely can’t recommend Hayley, Neale and Parallel Coaching enough!

have enjoyed studying with parallel coaching. really supportive and a good course.

I honestly can’t recommend Parallel Coaching enough!
The support from Hayley and Neale was amazing from day one. Whenever I got stuck or had a question, they were always ready to help, and they explained things in a way that actually made sense. The course materials were easy to follow, and I never felt overwhelmed, even when covering more challenging topics.
What I liked most was how encouraging and approachable they were. It felt like they genuinely wanted me to succeed, not just pass the course. That made a huge difference, especially when balancing studying with work and everyday life.
Thanks to Parallel Coaching, I’ve successfully completed my Level 2 gym instructor course and gained the confidence to take the next step in my fitness career. A massive thank you to Neale and Hayley for all the help, support, and motivation along the way.
If you’re thinking about studying with Parallel Coaching, go for it. You won’t regret it!

I have completed Level 2 and 3 PT and Circuit Training with Hayley and Neale at Parallel. Their course materials and instructing are accessible, detailed and clear. They provide individual support as you need it, and these resources and their support are available for life! To me this is invaluable to assist a successful PT career. The classroom environment is inspiring and fun, and where my confidence was really built. I cannot recommend them highly enough!

I spent a long time researching training providers before enrolling for my Level 2 Gym Instructor qualification and, having now completed both my Level 2 and Level 3 with Parallel Coaching, I can confidently say it was the right decision.

What initially attracted me was their outstanding reviews and the fact that they are a genuine family-run business rather than a large corporate training provider. After reading some concerning reviews about other providers, I wanted to learn from people who were clearly invested in their students rather than simply processing course enrolments.

The online learning platform is excellent. The content is broken down into manageable chunks that make studying alongside work and family commitments realistic and enjoyable. Everything is explained clearly and the support is always there if you need it.

The practical weekends in Milton Keynes were the highlight for me. Hayley and Neal create a relaxed, supportive and fun environment that immediately puts everyone at ease. They have a huge amount of knowledge and experience, but wear it lightly. There is no ego involved - just a genuine desire to help people learn, grow and succeed.

The biggest thing I gained from the courses was confidence. The amount of coaching practice during the practical days helped me develop confidence in delivering sessions and working with clients far more quickly than I expected. By the end of the first weekend I felt genuinely prepared to coach.

Another unexpected benefit was the community. Our group included people from a wide range of ages and backgrounds, from younger fitness enthusiasts to career changers and retirees. Everyone was welcomed and supported equally, and I've remained in regular contact with several people from the course.

What stands out most is that Hayley and Neal continue to support students long after the qualification is complete. They clearly care about helping people build successful careers in the fitness industry, not just pass an assessment.

I would wholeheartedly recommend Parallel Coaching to anyone considering a fitness qualification. They completely lived up to their excellent reputation and I look forward to completing further CPD courses with them in the future.

Recently completed the Well Women and Menopause Level 3 course with Parallel Coaching, and then went on to complete the Level 2 Circuit qualification. I honestly can’t recommend them highly enough.

Hayley and Neil are absolutely brilliant. Their online resources are easy to access, well organised, and packed with valuable information. Hayley’s expertise truly inspired me throughout the courses, and her passion and knowledge really stands out.

Neil’s teaching on the Level 2 Circuit course on Saturday was fantastic — fun, engaging, and full of energy. He’s an amazing coach and a genuinely great guy who makes learning enjoyable and encourages everyone to feel confident.

The whole experience with Parallel Coaching has been professional, motivating, and enjoyable from start to finish. I would have no hesitation in recommending them to anyone wanting to grow their knowledge and confidence in the fitness and wellbeing industry.

I have just received the wonderful news that I have just become a certified Older Adults Specialist in Designing Exercise Programmes for Older Adults with Parallel Coaching. This is Parallel Coaching’s new Level 3 award. Over time, I gained huge knowledge and became also a specialist by doing other courses: Chair-based Exercises, L4 Obesity and Diabetes Qualification, Diploma in Supporting Clients with Medical Conditions, Squat Assessment Bootcamp. I can highly recommend Parallel Coaching.

Hayley and Neale are amazing. I have done the majority of training through Parallel. Including gym level 2, PT level 3, circuits, kettlebells and am studying long term conditions and GP Referrals. Having done fitness qualifications previously with other providers I can say hand on heart that Parallel provides the best. I look forward to every course with them and am sure I will be booking onto more with them in the future. Now they just need to provide an Indoor Cycle Instructor course 😜

Whether you’re exploring a new career path or rediscovering a long-lost passion, this course is truly worth considering.

After spending months researching where to begin my new journey, I came across many positive reviews and recommendations for the Parallel Coaching team (not just on Trustpilot, but across multiple platforms). So, I decided to give their Level 2 Gym Instructor course a try.

I wasn’t sure what to expect - a new environment, new people, and honestly, I was a little worried about keeping up with the anatomy and physiology topics. I also wondered whether it might be too late to start something new, as I’m approaching 50.

But the experience turned out to be completely different from what I was used to.

In Thailand, learning was mostly lecture-based with a full of younger students. At Parallel Coaching, the approach is very different. You’re given all the materials and videos to study at your own pace, and you’re suggested to complete assignments before attending the in-person sessions. Whenever I had questions during the study, the team was always responsive and supportive.

When you arrived for the in-person days, you started coaching from the very first minute. It felt surprising and a bit intimidating at first. I kept thinking, “How am I going to coach someone?”

But Hayley and Neale were incredible. They broke everything down into simple, structured steps and continuously encouraged us. Through practice, feedback, and repetition, my confidence grew much faster than I expected.

They didn’t just teach exercises. They demonstrated what it truly means to be a good coach: someone who supports and helps others in building a healthier lifestyle in a safe and sustainable way.

One of the most inspiring parts of the course was the people. Around 80% of the class were over 50, which made the experience even more meaningful. Everyone brought their own stories, experiences, and perspectives, making the learning environment incredibly rich and supportive.

After just one and a half days of continuous coaching practice, I was surprised to find myself developing my own coaching style and genuinely enjoying my practical assessment.

I’m now working on my final assignments, and instead of feeling nervous, I feel confident and excited to complete them.

This is just the beginning of my coaching journey, and I’m so glad I started it with Parallel Coaching. 💪

I have just completed and passed my Level 3 Women's Health and Menopause Qualification with Parallel Coaching. Hayley's presentation slides are super easy to follow and understand rather than wading through a manual! Hayley and Neale's level of support and encouragement are second to none and although this course was 100% on line Hayley was always on the end of a phone call, email or text if you have any questions progressing through the course.
I would highly recommend Parallel Coaching for any fitness courses whether just starting out or been in the industry for a number of years. Thank you 🙏

Just passed my level 3 A&P and couldnt have done it without your youtube videos and mock questions. Youre a life saver!!!

When I first decided to start my journey as a pt I looked online at many providers. After a friend recommending Parallel Coaching for a more personal approach to learning I got in contact.

From the start Hayley was so welcoming and friendly, jumped on a phone call to have a chat the day I contacted her and answered all of my questions. When I done the weekend in MK Hayley and Neal made everyone feel so welcome and by the end of the weekend we had a lovely little newly qualified pt family I still keep in contact with now.

All of the learning online is so clearly explained and its takes away so much pressure and worry knowing they are just a message, email or phone call away. They offer a variety of ways of watching or listening to the videos, quizzes, multiple payment options, flashcards and worksheets. Even their social media posts are informative and I look forward to their regular emails.

I can’t recommend Parallel Coaching enough, don’t go with an online only company even if they provide a tutor. Go with Hayley and Neal and I guarantee you won’t regret it I haven’t looked back for a second. They are two of the most down to earth people I have met who genuinely care about all of their students and it radiates through the excellent work they do.

Learning all the practical work together with others the same as me learning the same subjects. The way Hayley teaches it makes everything easy to learn . It has made me want to study and learn even more.
I would hundred percent recommend parallel coaching

I recently completed and passed my Level 2 Gym Instructor qualification with Parallel Coaching and had a really positive experience.

The course was well structured and easy to follow, with plenty of support available whenever I needed it. The resources and guidance helped me build my knowledge and confidence throughout the course.

I’m really pleased to have achieved my qualification and would definitely recommend Parallel Coaching to anyone looking to get started in the fitness industry. I’ll definitely be coming back in the future to complete my Level 3 Personal Trainer qualification with them as well.

Ewa x

I have finished Level 2 Gym instructing with Hayley and I have started Level 3 Personal Training. I absolutely loved my experience as a student with Parallel Couching. I highly recommend this company . Hayley is the best teacher, empathetic, so knowledgeable and really helpful.

I recently completed the fitpro refresher course, my first course with Parallel Coaching and it definitely won’t be the last, it was everything I had hoped for and much more. I came away from the course so much more confident in the knowledge that I can put everything I learned into practice right away and it has given me a boost to learn further. I can’t wait to do some more CPD courses with Neale & Hayley. Thank you both.

From the moment I booked the course I received first class service and felt as though I was being looked after and valued as a customer/student. The course was good value for money and was accessible by spreading the course (Level 4 Back care) fee in instalments. This company makes its own lecture videos for its courses, which separates Parallel Coaching apart from its competitors. These videos are recorded by Hayley herself with visual learning, detailed explanations and practical advice on how to complete the assessments. So you actually feel as though you are in a lecture (with the ability to pause and rewind) which is a great asset to anyone undertaking home study. Hayley was also on hand to answer any queries I had by e-mail.
This was not the first course I have done with P.C and I'm sure it will not be the last. I could not recommend this company enough.

I can’t recommend Parallel Coaching, Hayley, and Neale enough! I completed my Level 2 Fitness Instructor and Level 3 PT courses with them this year and loved every minute. They’re not only incredibly knowledgeable and supportive instructors, but also truly inspiring in the way they live and breathe fitness. Their passion shines through in everything they do. I’ll definitely be back for more, thank you both!

I wouldn’t go anywhere else for my training! Neale and Hayley are absolutely brilliant. Their delivery comes from real experience working with clients, not just working from a textbook.

You don’t just learn how to pass an exam — you learn how to coach people. They help you really understand the practical application of what you’re learning and why things like anatomy and physiology are so important when it comes to planning and coaching.

I’ve trained with other providers before, and honestly, Parallel are head and shoulders above the rest. If you want to become a confident, knowledgeable, real coach, Neale and Hayley are definitely the people to learn from!