Paramountfurniture Reviews 

I have been waiting 2 months for my TV unit cant get intouch with them ether riding or email
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Excellent product but the delivery very slow and little communication
But product well worth the money !

Good advertised prices, however I ordered my TV stand nearly 3 and a half weeks ago and it has not arrived. I prompted and received a promise to ship the item over a week ago and this date has been and gone also. In worst case scenarios with shipping delays I would expect regular communication but this has not happened. Extremely poor show.

Communication and customer service a lot to be desired
Never again

Shocking service. They fail to respond. Ordered a TV stand in February 26. Now 10 days into May and it's not arrived. They fail to respond to emails, don't answer the phone etc . I had a few updates saying it was stuck in a shipping container...the. That container arrived and the product was not in it ..so the supplier doesn't even send the right stock. Family business who seem not to offer family style customer service. Months now and nothing...they are not pro active. Deadlines go then they fail to get in touch to let you know they still have not got the stock..left voicemails last three days and got no response. Avoid this company.

I ordered a bedframe and was initially told it was in stock. After placing the order, delivery was delayed by 7 weeks.
I decided to cancel the order on 15 April and was told a full refund would be processed. However, despite multiple follow-ups, no refund was issued and no confirmation or transaction reference was provided.
At one point, I was told the refund would be processed the same day, but this did not happen. Communication was slow and inconsistent, and the order still showed as awaiting fulfilment in their system.
Due to the lack of action and proof of refund, I had to raise a dispute with my bank.
This experience has been very unprofessional. I would not recommend this company based on how refunds are handled.

If I could give a 0 - I would!
NEVER EVER ORDER FROM THIS COMPANY AND AVOID AT ALL COSTS!!
I ordered a bench and didn’t get the bench in the time, I contacted the company for a refund of over £100 to which they said it will be here in 7 days it’s been over 3-4 weeks and still no refund and no contact from the company.

NEVER EVER BUY FROM THEM!!!!!

Built today by my nephew. Wouldn't have been possible for me. Once built it looks really good and I'm very pleased with it.

Waited almost 3 months for tv stand delivery, being palmed off with excuse after excuse about stock supply. The frustrating thing is that their website continually advertised as in stock and available with 2 weeks delivery throughout my extended wait. Wouldn't use again.

I can't delete my one star review for some reason, email was in outbox. My fault

Very pleasantly surprised at the quality of the Marble Table we purchased from paramount furniture.
The assembly was so easy even for octagerians ha ha … the two man delivery was seamless and unpacked everything and gave it a thorough inspection before leaving.. great service.

Fantastic experience -Great table

We order a table and we have no word from the company .They are not answering my emails and the phone is never answered

We ordered a tv stand on 26 August but due to container issues it did not arrive until 19 October. However the company did email twice and a phone call from me was helpful. The stand is great and we are very pleased with it although it was a bit difficult to put together without a third person.

Quick delivery and a beautiful well made tv unit.

Good price, good communication and lovely table - would definitely buy from you again.

Ordered a TV stand that was "in stock" according to the website.
Heard nothing for a week so got in touch to chase only to be told that it was in fact not in stock at all (despite still showing as in stock on the website!) and would arrive in about a week.
Another week passed and still heard nothing so chased again to be told that shipment had been delayed and it would be another week - I was getting pretty fed up by now and was thinking of cancelling, but couldn't find it anywhere else so decided to wait.
Stock finally arrived on 8 October and I was told it would be despatched promptly, but delivery didn't arrive until 13 October.
Also, no update from the courier to say when it would be delivered until I got a text 5 minutes before it turned up. Box was battered and the driver pretty much dropped it on the doorstep!
Thankfully the TV stand wasn't damaged, and is pretty good quality, but overall service left a lot to be desired

No communication after purchase only when I got in touch did I get a response.
If I had known I was dealing with a third party I would have dealt with the source company.
Quality of what we ordered was good and delivery was good.

The TV stand we ordered was of good quality, and was delivered well packaged the next day as promised.

Ordered the tv stand that we liked. It came a couple of day's later. I'm not too good at flat pack, but came with good instructions. When it was put together it looked better than on the picture. Really chuffed.