parking4you Reviews 

APPALLING SERVICE - LOST CAR KEYS

Worst experience ever. Arrived back into LGW after an 8 hour flight, at 5.30am. Had booked LGW Executive through parking4you.
Waited for 50 minutes in car park before they told us they had lost our car keys. No apology. No help. No explanation.
Blocked our calls. When we did manage to get through (using friends' phones) they never called back.
Had to get Sussex Police involved who had to go down to their depot and stand over them until they eventually found our car keys at 4.30pm.

Still no apology and really didn't seem bothered at all about the situation.

Amazing service from Sussex Police. Appalling "service" from Parking4you/LGW Executive.

I'm very unhappy, dissasatisfied with the service and treated badly over the phone. We've missed our flat and had to book a hotel and rebook our flight for the next day. I am requesting a refund from Parking for you. They wanted me to pay another £40 and remove my vehicle from the parking. After I already paid £66. I went to go park somewhere else.
I am awaiting a refund from parking for you.

Dropping the car off was easy peesy.
Collection on the other hand was the reason for the title of this review.
Forty minutes after calling them (they advise car will be ready on orange car park 30 minutes after you call) our car hasn't been collected by the driver from their parking which ment for us 20-30 minutes wait.
When we called the office they hung up. We were calling from two phones trying to find out what happened to our car. We got put on hold numerous times and no information has been given regarding our car. For all we knew it could have been stolen or damaged.
There were more families who trusted this company waiting for their cars.
After over an hour wait on orange car park our car has arrived. It was filthy and the drivers seat was leaning backwards so far, it looked like the driver dropping our car off was sleeping in it.
If I could I would give them 0 stars.
Not worth saving those £20-£30

I am very disappointed with this car park service. When I left my vehicle with them, it was in good condition. Upon collection, I discovered damage that was not present beforehand. The staff were unhelpful when I raised the issue and did not take responsibility or offer a satisfactory solution.
I trusted this company to look after my vehicle, but my experience was the opposite. I would advise others to carefully inspect their cars before and after using this service. Based on my experience, I would not use this company again.

Easy booking experience and much cheaper than else where

Terrible. The booking said you wait for 30 minutes. We waited over 1.5 hours with 2 children. It'd be quicker to get a shuttle. The car must have been parked miles away.... terrible! Do not use

Terrible service! We waited 40 mins to be picked up on the way to the airport and over an hour when we arrived. The drivers just lie and keep saying “5mins away” and “sorry the van had an issue between terminal 3 and terminal 2” would not recommend it.

Excellent service they were ready and waiting for/with the car with no issues I am using them again for sure !

Waited 45 minutes at airport before vehicle was picked up, after arriving 30 minutes after calling them, and paid £21 parking fee rather than £13. Back at the airport after my trip I waited for 90 minutes before getting a taxi to the car park which cost me £32.77! At the car park we found an unmanned and unlocked container that had all the keys in!! My car wasn’t there so after more phone calls it was driven round from an adjacent car park. The staff I spoke to on the phone and the ones who drove the car were very rude and unhelpful! Calling the number given on the email was very stressful and it took at least 10 calls to get an answer! All in all a terrible experience and one I will not be repeating! 1*
On top of all this I received a parking ticket yesterday 21 hours after handing my keys over to the driver! It transpires that my car wasn’t moved until 01:32 the following morning after arriving in the car park at 04:10 the previous morning. The fine is for £100 reduced to £60 on prompt payment! When will this nightmare end?!!!!

Retuning customer due to ease of booking and competitive pricing

OMG, dont know even where too start with this company absolutely RIP OFF COWBOY FIRM,
Booked meet and greet paid over 100 pounds for this service, When you look at this company online it seems cheap to book the meet and greet IT IS NOT, Gets to Stansted Airport phones them 30 mins prior to arriving there as requested, told to park in bay B, were suppose to be meet and greet? Were waiting around a Man turns up gives me a ticket to pay £13.00 at the machine so he can drive car out. On return we arrive 1 hour 15 mins early, booked car in till 10am, Phone up to have car delivered to be told we are early car is booked in till 10 so thats what time they will deliver CAR ,I couldnt believe it so Rude on the phone, 10am comes no car keep phoning the number NO ANSWER eventually i get a call but I missed it at 10.18am tried to phone back, theres a voice message which I still have Message says DO I have to bring car to you? I phone back and man answers to be told Car is in BAY B , KEY has been left on the front passenger wheel arch, and a ticket on dashboard to pay another £13.00 to exit car park, were walking up and down trying to find car, eventually did. Phoned up company to be told if you want to make a complaint send a EMAIL. which i have dont expect a REPLY, What a experience never ever had a problem with Airport Parking in past, Obviously I Have never used this FIRM, will never use them again, be aware they only interested in your MONEY, This is not meet and greet, ITS MEET AND ROB, please be careful of this company, once they have had your money not interested, wish I had of read the reviews on this Firm they are shocking.

EASY TO FILL IN ONLINE .ALL RELEVANT INFORMATION GIVEN.

Very efficient in changing the booking via web chat

AWFUL! We paid for meet and greet at Stansted airport. When we tried calling when we were 30 mins away (as advised), the company weren’t answering phones and kept diverting our call - first red flag! When they finally did answer, they gave us a post code to drive to instead, saying Stansted airport car park was full. We drove to the post code - and it was about 5 miles away from the airport. We were then told we’d have to make our own way to the airport - and the uber cost £25! We weren’t alone- this happened to LOTS of customers that day.

When we arrived back in the UK, they left our car in the airport car park - there was no meet and greet service. Our key was left on top of the tyre in a busy car park and so could have easily been stolen! They also parked our car in a disabled bay, so I’m expecting a fine. I also had to call them more than 20 times after landing.

Dreadful dreadful company!!!! Avoid!

We phoned 30 minites prior to our arrival as requeated but had to wait 40 minites when we got to the airportwhich made this a very stessful experience. We additionally got a penalty notice as the driver tailgated another car to try and avoid the extra parking fee theyhad occurred by being late!
The picking up the car upon our flight return took about 45 mins.

Awful awful service at Stanstead! This is not a meet and greet service if they make you wait over an hour for the car, and when it does arrive, they park it wherever with no phone call to alert you that the car has arrived, the number they give you to phone is useless as he cuts you off and then stops answering your calls. DO NOT BOOK

A scam, do not use. I called 22 times upon drop off, no answer. Upon arrival, I waited 2 hours until my car was dropped off to me. Very rude, very fraudulent. And expect to pay £13 x 2 on top of the price advertised.

If I could give 0 stars I would. Avoid. 50 minutes either side of flight is a joke. Staff are all rude and useless too. AVOID. Scam

I normally go for Stanstead Meet & Greet direct but for some reason it was unavailable for my last travel. I chose instead the Swift Meet & Greet by Parking 4 you.

My first issue with them was calling 30 minutes before, I tried for 25 minutes, the phone was either ignored or I was hung up on. When we finally got through they said they would be 45 minutes! My adult son had to call them back & confirm they were in fact collecting the car as they were very rude to me (I'm guessing it was because I am a woman as they were not rude to him)
When they finally came to collect the chap was incredibly rude.

Pick up was the same. My son actally started calling as soon as we got off the plane (we had no luggage to collect) we had been through security & were standing in the car park before he got through, again 20 odd minutes & again we were told 45 minutes before they dropped off. We called 3 times more as I could see on my app the car had not moved.

When they finally came to drop the car we saw them enter the car park but did not appear near the drop off area. We walked to the area we assumed they had driven only to find my car parked at the top of the 2nd row in a disabled bay. My son ran back to the pickup area trying to find the driver. Eventually he had to call again, only to be told they had left the key on the wheel!!

Seriously, they knew we were stood waiting for the car & they abandoned it at the far end of the car park with the key on the wheel, a £55,000 car.

This company is the most unprofessional & rude bunch of cowboys I can honestly say I have come across & I work in construction!

As such I would not recommend anyone uses them & if I could get my money back somehow I would.

I feel this is a dodgy outfit - it all turned out ok in the end but there were times I thought I’d probably not see my car again…

They were late arriving at the airport to collect my keys, even though I called 30 mins before to let them know when I was coming. It meant I only just made my flight.
I had to hand my keys to a random guy in a van and he gave me no slip or receipt. I also had to give him £10 to pay the ticket. As it was so late I had to just go with it even though I felt uncomfortable and I worried about my car all weekend.

On return I called when landed but when I came to the pick up place noone was there. However my car was still parked in the same place as I had left it four days earlier. I waited 20 mins (and had to call to chase) before a guy arrived, got in my car, drove it around the block (out of the garage and in again) and gave me the new ticket to pay. It was highly dodgy! However my car was safe and in good condition and I got it back - but I will book with a more reputable company in future