Partridge BMW Reviews 

Alex and Marius were excellent throughout the process with regards to ordering the vehicle and pricing.

Stephanie Morley really went above and beyond to ensure the vehicle was delivered on time. Stephanie is a credit to the company!

Brillint Service all round!

I purchased my BMW from Patridge (approved used)on 1st of March 2023 sold with a BMW dealership history only to find out when I'm trading up for a newer model with a different BMW dealership my car had missed a main dealership service carried out and my car was therefor devalued as one of the service was done by a BMW Specialist and I was allowed a reduced price when trading up for a newer model
When I asked Patridge about it they said that it doesn't matter where the car is serviced either by a BMW Specialist or even Halfords would do as long as BMW parts are used
They did offer to buy the car back but at a price that didn't feel fair

I have been dealing with Izabela at Partridge BMW and she has been absolutely brilliant, nothing has been too much trouble, can’t recommend her or the dealership highly enough 😎

I just want to say thank you to Stephanie in the deliveries team at Partridge BMW. I was pleasantly surprised by how quickly my call was answered, and the representative, Stephanie was incredibly friendly and knowledgeable.

I've had a great experience dealing with the Corporate Deliveries team. Since playing my order, Lucy has been very good and promptly replied to any email queries I had, and also arranged the delivery date according to my needs. When the day came, there was a problem with delivery driver availability outside Partridge BMW's control, but Stephanie swiftly let me know what was going on and was very apologetic. The delivery was arranged for the next day at my place of work. Altogether, great service and thoughtfulness towards the customer. The delivery driver was also very knowledgeable about the car.

Great dealership
I have dealt with Partridge for many years and always y go to BMW dealership. As always Terry, Izabela and the team are a pleasure to deal with.

perfect delivery the chap was very freindly and knowledgable of the vehicle and i would recommend them.

I had a question about my recent car delivery and Stephanie Morley answered all my questions thoroughly and went above and beyond to ensure I understood the process.

What truly stood out was her commitment to resolving my issue and the follow-up email I received after our chat was a nice touch, confirming the details we discussed and providing additional resources. It made me feel appreciated and informed.

Thank you for making my delivery experience so enjoyable.

Fantastic customer service from Maryam, thank you for keeping me updated and answering all my queries.

I recently had the pleasure of ordering my new BMW, and the entire process was exceptional from start to finish. From the moment I began exploring options to the final confirmation, every detail was handled with precision and professionalism.

Communication throughout was flawless. Maryam, Corporate Relationship Executive, was exceptional! I received timely updates on the status of my order and was always kept informed about the delivery schedule. The level of customer service exceeded my expectations—any questions I had were answered promptly, and I always felt like a valued customer.

I couldn’t be more excited for my new BMW to arrive. If you’re looking for a luxury vehicle with a flawless ordering experience, PartridgeBMW is second to none.

I can't fault the customer service provided by Maryam and team.

Service from Maryam and all at Partridge BMW has been amazing, answered all my questions and always responded very quickly. The service has been slick and I couldn't be happier.

Lucy has been great to deal with. She is very efficient, knowledgeable and comes across as very polite. Nothing is too much trouble and she is very quick to come back with information requested and required I would highly recommend.

Lucy provided great service, with prompt replies to my email queries and sending me the information I needed. Thank you

Lucy has been an absolute pleasure to deal with. She is fast, efficient, and very polite, always willing to help. Nothing is ever too much trouble for her. Highly recommended!

Today my m3 cs had an oil, microfilter, diff service and aircon service, I also called up yesterday and asked if it was possible to supply and fit the new designed rear subframe bolts as originals are now superseded, (new design is fantastic by the way) , this was no problem at all and James Beecham the technician even showed me the old bolts to new. Deffo recommend you have this done if you have any f8x model. If you’re a bmw dork lol myself this dealer is the best to go to. The service manager Cj has been fantastic in making sure the car is taken care of just how I like and made me feel very comfortable waiting with my 3 year old, cannot thank him and his team enough for the fab service.

Was done on a waiting appointment which was done on time, tea and coffee available which is nice, and the selection of cars in the showroom is delightful. You can tell it’s a dealer that loves its brand.

All staff from the moment you walk in are smiley and friendly and a real team atmosphere is present.

Also a Thankyou to Renzo and Laura in the parts dept who also organised some parts for our company while I was there.

Ordering and collecting my new BMW from Partridge was an absolute pleasure, thanks to Stephanie Morley's exceptional service. From the initial inquiry to the collection, the process felt personalised and tailored to my needs.
On collection day, Stephanie took the time to walk me through all the new features of my car, ensuring I was confident and comfortable behind the wheel. It was the best dealership experience I've had to date. I couldn't recommend Partridge enough.

Excellent customer service - have been dealing with Zdenek who has went above and beyond after delivery date of my car had been pushed back. Arranged a courtesy car for me in the meantime and kept me up to date throughout the entire process.

The whole experience has been great , from first contact with the representative until reception of the car . Great service all around ! .

Car was booked in for a service first thing this morning today. Just as I was leaving they called to say the courtesy car would not be available as it was returned the previous evening and now requires 4 new tires! So either the previous user was doing rallycross or they don't service their courtesy cars. You would think they could have come up with a more believable excuse.