Partridge BMW were the dealership that supplied my X1 mild hybrid car. Mitchell Woollard took me through the process. He was attentive and accessible at all times to answer my queries. He was willing... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We have bought many BMW's over the years from Partridge BMW and dealt with Kevin Diaper many times he is a true credit to the business with his professional manner vast knowledge and friendliness that... Toon meer
Bedrijf heeft geantwoord
An outstanding experience from start to finish. Communication was excellent throughout, with clear advice, regular updates and great support at every stage. The team took the time to talk me through... Toon meer
Bedrijf heeft geantwoord
I visited Partridge looking for a used car for my wife on the August Bank Holiday Monday. We were warmly greeted by a sales agent by the name of Mitchell Woolard and I can not say enough good th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are Hampshire’s BMW experts. We offer the highest levels of service and expertise whether you are looking to buy your next vehicle or maintain your current car.
Contactgegevens
Stoney Croft Rise 1, SO53 3YU, Chandler's Ford, Verenigd Koninkrijk
- 02380 689800
- mail@partridgebmw.co.uk
- partridgebmw.co.uk
4,7
Uitstekend
978 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely Experience
Zoe Hughes is the kind of sales person I want to do business again with! She has been amazing from start to finish, never pushy always helpful thank you for making my experience an enjoyable one 😊
6 maart 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Janine
Thank you for the amazing review, we are so delighted that Zoe's style made the sales process enjoyable, we know she will be thrilled with such praise and we wish you many happy miles in your BMW.
Beset wishes The Partridge Team
Top class service
Marius, Zdenek and Terry always, always deliver top class service. Very responsive and attentive. Thank you all.
6 maart 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Dear Tufael
Thank you so much for your wonderful comments, which are truly appreciated and we know the Team will be delighted to receive.
We look forward to welcoming you in the future.
Best wishes The Partridge Team
Great Experience
Partridges made the purchase of my new car smooth and simple.
Zoe Hughes conducted the transaction with the highest professionalism, keeping me updated every step of the way. Taking ownership on the day was a joy!
Thank you Zoe, and thank you Partridges.
27 februari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Sand
Thank you so much for your wonderful review of your Partridge experience.
It is fantastic to know that handover day was such a joy — always a special moment and we will certainly pass your kind words on to Zoe; she will be thrilled to hear them.
Wishing you many happy miles in your new car, and we look forward to welcoming you back in the future.
Best wishes The Partridge Team
New Company Vehicle
Have previously used Partridge for my new company vehicles and have found the user experience to be extremely friendly with great 2 way communication. Their staff are very knowledgeable, especially in relation to queries that I had with my new vehicle before i took delivery. Even the delivery of my new car was conducted very professionally. Overall a very pleasurable experience and would definitely recommend.
26 februari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Scott
Thank you so much for your fantastic review!
We are absolutely delighted to hear that you had another positive Partridge experience when arranging your new company vehicle and especially pleased that the handover and delivery process met your expectations — collecting a new vehicle should always feel special and seamless.
Your recommendation truly means a lot to our whole team.
We look forward to supporting you again in the future — enjoy your new car!
Best wishes The Partridge Team
HIGHLY recommend Mitchell at Patridge…
HIGHLY recommend Mitchell at Patridge BMW. He’s gone above and beyond for the purchase of my new X1, including home delivery. Service and communication has been excellent - top class dealership!
20 februari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Hannah
Thank you for taking the time to leave some a wonderful review for Mitchell and for the recommendation, which is truly appreciated.
We are delighted to learn that you have had a good purchasing experience and we know Mitchell will be thrilled to receive such fabulous feedback.
Wishing you many happy motoring miles in your new BMW X1.
Best wishes The Partridge Tea,
Exceptional Customer Service and Experience !!
Alexander Watts !!!!
Exemplary customer service and exceptional experience throughout from day one pre purchase of our brand new BMW 3 series through to purchase and even post purchase !!!!
Alexander Watts has been extremely kind understanding and patience and went above and beyond to resolve any queries we had with utmost urgency and also in a very timely and professional manner !!
Highly highly highly recommend partridge BMW as the entire team including Nick Irish …. Nick Oliver and especially Alexander Watts have been very welcoming friendly and professional!!!!
6 februari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Vishal
Thank you so much for taking the time to share such a wonderful review, we are absolutely delighted to learn of your experience and even more pleased it met your expectations, which is exactly what we strive for.
Alex will be especially pleased to read your kind words. His commitment to providing attentive, responsive and professional service is something we are very proud of too. Its also fantastic to hear that Nick Irish and Nick Oliver helped make your experience welcoming and enjoyable.
Your recommendation truly means a great deal to the whole team at Partridge BMW. We wish you many happy miles in your new BMW, and we look forward to welcoming you back in the future.
Best wishes, The Partridge Team
X3 was recovered to this dealership…
X3 was recovered to this dealership 15/2/26 following 2 tyre punctures caused by potholes. 2 very expensive tyres were fitted and the car collected. Unfortunately there was significant vibration between 50-70 mph. Took the vehicle to local KwitFit who found the wheels were over 40 grams out of balance. Upon complaining to Partridge BMW I was told their balancing machine was out of service so they may have been missed! Wow and this is a BMW dealer ! Shocking experience I would not recommend.
Latest update 5th March, the dealership contacted me and got the vehicle back in to check and organised replacement wheels, now fixed but should have been done in the first place. Great service from David Roberts, Thank You
16 februari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Jonathan
Thank you for taking the time to update your review.
Firstly, please accept our sincere apologies for the inconvenience you experienced following your original visit. This is certainly not the standard we aim to deliver, and we truly appreciate you bringing it to our attention.
We are very pleased we were able to welcome you back to the dealership and ensure the matter was fully resolved. It is wonderful to hear that David Roberts was able to assist and make sure everything is now exactly as it should be.
Thank you again for giving us the opportunity to put things right, and for recognising the service provided. Your feedback means a great deal to the team, and we look forward to supporting you again in the future.
Kind regards The Partridge Team
Hi Jonathan
Thank you for your review.
We are very sorry to read of your concerns following your recent visit. This is certainly not the level of service or workmanship we aim to provide, and we fully understand your frustration.
We have been trying to contact you to discuss this matter directly and arrange a mutually convenient time to inspect the vehicle and review what has happened. We are keen to resolve this for you as quickly as possible and ensure everything is addressed properly.
Please do get in touch with us at your earliest convenience so we can investigate fully and put things right
Kind regards The Partridge Team
Izabela Lazi at Partridge Hampshire has…
Izabela Lazi at Partridge Hampshire has been absolutely superb in pulling out all the stops to meet a clients requirement for a quick turn around on his M5.
Service levels like this rarely exist in our industry, have to say she's been an utter breath of fresh air with a can do attitude. Massive thank you to her, Marius, Shaun and Terry.
19 februari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Stuart
Thank you so much for your fantastic feedback.
We are absolutely delighted to hear about the recent Partridge experience with Izabela Lazi and the team. This is exactly the level of service we strive for, so it is wonderful to know Izabela’s can-do attitude made such a positive impression.
We will be sure to pass on your kind words to Izabela, Marius, Shaun and Terry — they will be thrilled to hear this recognition.
Thank you again for taking the time to share your experience, and we look forward to supporting you again in the future.
Best wishes The Partridge Team
Vehicle delivered as promised
Vehicle delivered as promised - updated along the way. Izabela extremely helpful in a follow up call with helping me decipher all the technology! Great service, thank you very much to all involved.
16 februari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Mark
Thank you so much for your kind words!
We are delighted to hear your vehicle was delivered as promised and that you felt well-informed throughout the process. We will pass on your lovely feedback to Izabela — she will be so pleased to know her follow-up call and tech guidance made a difference.
Enjoy all the new features, and if you ever need anything at all, we are just a call away. Thank you again for choosing us!
Best wishes The Partridge Team
Fantastic experience
Fantastic experience. Alex was great with me it sorting out my new car. It was seamless and easy with no pressure whatsoever
13 februari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Rishi
Thank you for taking the time to let us know about your recent Partridge experience, which we are delighted to read.
We will certainly pass on to Alex, who we know will be equally thrilled with your feedback.
We wish you many happy motoring miles in your new BMW.
Best wishes The Partridge Team
Just taken delivery our approved used…
Just taken delivery our approved used car from BMW at Southampton and could not be happier. Living 300 miles from Southampton, I was a bit unsure of buying a car that I have not seen in the flesh. James was happy to send multiple videos and photos of the car as it went through the prep process. He was always on hand to answer my numerous questions or concerns, even at the weekend. I would not hesitate in using Partridge BMW in the future. Excellent service from start to finish. Selling cars just how it should be done.
6 februari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Dick
Thank you very much for taking the time to leave such a fantastic review of your recent Partridge experience. We are delighted to hear how happy you are with your BMW and that the distance didn’t stand in the way of a great experience.
It is especially pleasing to know that James was able to put your mind at ease, that level of care is exactly what we strive for.
Your kind words about the purchasing process from start to finish means a great deal to the whole team. We truly appreciate your trust in Partridge of Hampshire and look forward to welcoming you back in the future. Enjoy every mile in your new car!
Best wishes The Partridge Team
Genuine and true customer service support…
Absolutely loved the support and efforts Izabela Lazi provided in helping setup my new vehicle and connect to the My BMW app.
Genuine customer service support!
3 februari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Sam,
Thank you for your lovely feedback.
We’re really pleased to hear that Izabela was able to support you with setting up your new vehicle and getting you connected to the My BMW app. Providing genuine, helpful customer service is exactly what we aim for, so it’s great to know this came through in your experience.
We’ll be sure to pass your kind comments on to Izabela, and we hope you continue to enjoy your new BMW.
Best Wishes The Partridge Team
Just a car from Partridge BMW and Zoe…
Just a car from Partridge BMW and Zoe Hughes was lovely, listened and found a car that was perfect for me. Great service.
30 januari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Simon,
Thank you for your kind review and for choosing Partridge BMW. We’re delighted to hear that Zoe provided such a positive experience and took the time to listen and find the perfect car for you.
Delivering great service and matching our customers with the right vehicle is exactly what we aim for, so it’s wonderful to know this was achieved. We hope you enjoy your new car and look forward to welcoming you back to Partridge BMW in the future.
Best Wishes The Partridge Team
I have just bought a beautiful new BMW…
I have just bought a beautiful new BMW convertible from Partridge BMW and the service was outstanding from start to finish. Mitchell Woollard was exceptionally helpful, taking the time to understand my needs and ensuring I selected the right car for me. He made the entire process easy, clear, and stress-free. He also worked really hard to ensure the car was delivered for the end of January as promised and he even handed it over on his day off! I wouldn’t hesitate to recommend Partridge BMW - and Mitchell in particular - to family and friends. A huge thank you Mitchell!
1 februari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Kate,
Thank you very much for taking the time to share your experience with us. We’re delighted to hear how pleased you are with your new BMW convertible and that your journey with Partridge BMW was outstanding from start to finish.
Mitchell will be thrilled to read your comments. He takes great pride in understanding our customers’ needs and ensuring the whole process is as smooth and enjoyable as possible, so it’s fantastic to know this came across so clearly. Delivering the car on time, even on his day off, really reflects his commitment to customer care.
Thank you again for your recommendation and kind words. We hope you enjoy every mile in your new BMW and look forward to welcoming you back to Partridge BMW in the future.
Best Wishes The Partridge Team
My daughter recently purchased a very…
My daughter recently purchased a very lovely BMW from Mitchell of Partridge. The whole experience was very smooth , professional and delivered with a smile. Would highly recommend.
30 januari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Beth
Thank you very much for your kind words and recommendation. We are delighted to hear that your daughter had such a smooth and enjoyable experience with Mitchell at Partridge, and that she’s happy with her BMW.
Your recommendation truly means a lot to us, and we’ll be sure to pass your lovely comments on to the team.
Wishing her many happy journeys ahead, and we hope to welcome you back again in the future.
Best wishes The Partridge Team
Great company
Great company! I ordered the car and was kept very well informed during the process. I had to change delivery address at short notice and they agreed to that, which was excellent. The delivery from their logistics company was very smooth and hand over excellent. The after care was also very good, and genuine! Would highly recommend.
30 januari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Graeme
Thank you so much for the lovely review!
We are really pleased to hear you felt well informed throughout the process and that we could help with the delivery address change at short notice. It’s great to know the delivery and handover went smoothly and that our aftercare stood out to you as well.
Your recommendation truly means a lot to the whole team — thank you for choosing us and enjoy your new car.
Best wishes The Partridge Team
I bought a car from Partridge BMW and…
I bought a car from Partridge BMW and the service was outstanding from start to finish. James Ractliffe was incredibly helpful, taking the time to understand our needs and making sure we chose the right BMW for our family. He made the entire process easy, clear, and stress-free. I wouldn’t hesitate to recommend Partridge BMW - and James in particular - to family and friends.
30 januari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Amy
Thank you so much for taking the time to leave such a kind review!
We are delighted to hear that your experience at Partridge of Hampshire was outstanding from start to finish. James will be thrilled to know that he helped you find the perfect BMW.
Your recommendation truly means a lot to us, and we hope you enjoy every moment with your new car.
We look forward to welcoming you back in the future.
Best wishes The Partridge Team
Great communications
My new iX3 is being delivered by Partridge on behalf of the lease company and the communication in the process from initial order to be now has been great. Adriana has been my point of contact and has been really helpful in answering any questions on specification and keeping me up to date with the production process.
29 januari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Chris
Thank you very much for your kind feedback. We are really pleased to hear that the process from your initial order through to delivery has been such a positive experience and that communication has been clear throughout.
Adriana will be delighted to hear your comments and to know her help with specification queries and production updates was appreciated.
We hope you enjoy your new iX3, and thank you for choosing Partridge.
Best wishes The Partridge Team
Great service, hospitable and helpful staff
The convenience of the dealership, how they initially handled my preliminary enquiries, organising the test drive and the personable attention provided by Mitchell was very professional. Nothing seemed too much trouble.
28 januari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Dear Mr Lawford
Thank you for your lovely feedback. We are glad to hear that you have enjoyed the Partridge experience and found the process smooth and professional.
Mitchell will be delighted that his approach has made such a good impression and we really appreciate you taking the time to share your experience.
Best wishes The Partridge Team
Our daughter recently purchased a new…
Our daughter recently purchased a new car from here and we dealt with Mitchell. He was fantastic and made the whole experience really relaxed for her and managed to make the purchase not only positive but recognised and retained the excitement for her. It was a big purchase and her dream car, so I was really appreciative of his approach and professionalism throughout! She’s so happy and Mitchell was a big part of that. Thank you.
24 januari 2026
Review zonder uitnodiging
Antwoord van Partridge BMW
Hi Ben,
Thank you for taking the time to leave such a positive review with your daughter's experience whilst purchasing her new BMW. We know Mitchell will be delighted with these comments and we wish your daughter many happy motoring miles!
Best Wishes The Partridge Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.