Parts4tubs Reviews 

I had an urgent need for one of the hot tub accessories, and thanks to Andi’s amazing help, my order was shipped with next day delivery! The customer service was excellent – quick, friendly, and very efficient. Highly recommend this shop and will definitely be ordering again!

I bought a pool filter for a good price and it came fast. There was a minor problem with one part and Andi replied quickly and sent the part replacement very fast. Great customer service. He has earned a long-time customer.

We had an issue with our hot tub and we called out the original supplier out to fix the problem which was to replace the control panel for pumps and temperature settings, after fitting control panel hot tub would not fire up and was instantly told it would be £695 for a new PCB on which we laughed at him especially when replacement fuse was only £7:26 for 2, so we sent him on his merry way, but still left with unusable hot tub so checked replaceable fuses on main board and found one of the glass replaceable fuses to have no continuity so found parts4tubs online and after a quick chat with a chap there and got a replacement fuses sent out which was revived at lunch on the 12/12/ but only ordered at lunch on the 11/12 mega impressed with overall service and will definitely be using them again 10 out of 10 from me 👍🏻👍🏻👍🏻

Wow what a company not only a super quick check for the right parts and a amazing quick delivery, but the after care and fitting advise was second to none highly recommend these guys for any of your hot tub needs

Amazing service from Andi with a spa pack for my 20 year old hottub. He assisted me with a set up issue without hesitation to get it all up and running. Bravo!!

Great service. I needed a balboa hot tub heater quickly, I put this on the order notes. The item was despatched and delivered, very quickly. Very satisfied, would definitely use the company again and highly recommend them.

Needed a replacement spa pump, Andi helped identify a suitable replacement, and I had the item the next day for a very reasonable price! Would highly recommend!

Andi has been really helpful and happy to give me advice for the installation of a “comfort” air source heat pump for our holiday let.
This is a conversion I can thoroughly recommend , with faster reheat times and considerable savings over electric heating.
Great instructional videos on YouTube also!

Great service from Andi - professional, comprehensive, prompt and efficient. Also good value for money I would say. Our build is in France and Andi was flexible and very helpful in liaising with our builder there who is now in the process of implementing the agreed design.
Highly recommended!

I have an older Dream Spa tub that had a faulty control pad. I sent a message to Andi, if he thought one of the other key pads would work. Andi replied back right away and asked for more info and a picture of what I had. Replied back with part number I needed to order. Works great again! Thank you, John M.

I sent in a photo of our fried control board and Andi identified it and advised what board I needed for a replacement. The price was good and the shipping was fast. When I had a followup question I received a prompt response. I think he is communicating from the UK so keep the time zones in mind if you are waiting for a response. Then, when I had a problem after the install, he told me what to do to fix it. What great service. I was back to enjoying my hot tub in about 5 days total. I highly recommend and will be using parts4tubs moving forward.

First time using parts4tubs, great selection of parts on their website, will definitely use again. Arrived very quickly and could track the parcel. Great packaging protecting the very heavy pump being replaced. Andi responded to a question I had so quickly and provided some great advice in helping fit the part.

I spent many months going around in circles with three different hot tub engineers, each one offering a different opinion as to the issues. None of these identified correct the problem nor the correct solution. Andi was the only one to correctly diagnose, suggest a solution and to access the parts necessary to solve the problem. Thoroughly recommend.

Found Andi by chance as my hot tub pump was failing and he recommended a replacement pump that was so much less than everywhere else online, and almost a third of the price of the OEM pump. The pump arrived promptly and fitted perfectly. Great support from Andi throughout and I would definitely use him again.

Just fantastic service highly recommend them very knowledgeable on product. I required just superb.

Replacement lid for Arctic Spa. Extremely easy to order, Andi from Parts4Tubs was very helpful. The last cover I purchased directly from Arctic Spa about eight years ago was a cover only, and the same price as this complete lid, which included insulation! Good choice of colours. Good fit and looks magnificent. My wife is very impressed. I would highly recommend Parts4tubs.

Quick delivery of a quality product at a great price! Bravo. I was quoted over twice the price to supply from a local dealer. Wasn't difficult to fit, very happy customer!

I had an old circulation pump that needed replacing so sent a picture to Andi who found what I needed straight away and I received the item within 2 days and it fits perfectly.The service from Andi and his company was fantastic

Great service provided by Andi can't recommend highly enough. Our swimspa needed a part after a leak developed. Went to company that supplied & fitted it 3 days later was still waiting for price on parts despite chasing up.
So glad I found Parts4tubs could supply my make of Swimspa parts. I sent a pic of faulty parts & Andi came straight back with a list & price of parts needed. I paid & my parts dispatched same day. Received next day by DPD parts fitted & Saturday afternoon pool is now reheating. Great 1st class service.

Excellent service. Was given then run around by the company who made the hot tub when a major part- the spa pack - was no longer being made.
Andi Sorted a suitable replacement within minutes and it was delivered less than 24 hours later.
Highly recommended - great service