Using the Parts Town website was very easy. I was able to search the model number of my older central air unit, find the part I needed (which was no longer produced), and their website even told me wh... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I needed a new insert for a crockpot that my mother gave me many, many years ago and which has so much sentimental value to me, not to mention there was absolutely nothing wrong with it other than a c... Toon meer
Bedrijf heeft geantwoord
I had to cross-reference the original OEM part number to new OEM part number using AI before I was able to locate it. As well, I was charged twice for the item which impacted the credit available on m... Toon meer
Bedrijf heeft geantwoord
Prices were fairly high but parts were in stock and they arrived in a reasonable time. It was cumbersome to make an order but luckily I had made an order previously, through my employer, so was able t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kookwinkel
- Huishoudelijke apparaatonderdelen leverancier
- Business to Business-service
- Ovenonderdelenleverancier
Geschreven door het bedrijf
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant parts for your kitchen equipment and HVAC parts one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Geschreven door het bedrijf
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Contactgegevens
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4,3
Uitstekend
7K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Upon receipt of the item
Upon receipt of the item, I have identified that the component is not operational. Specifically, the eye sensor protector obstructs the sensor, and the LCD display is not functioning.
4 juli 2026
Antwoord van Parts Town Canada
Hello Soroush,
We are truly sorry to hear that the component you received is not operational. We appreciate you bringing this to our attention. We are looking into your order and will reach out to you shortly to sort this out for you.
Sebastian
Every thing was perfect got my part on…
Every thing was perfect got my part on time and the part works great
Thanks
3 juli 2026
Antwoord van Parts Town Canada
Hello Gregoire,
We're so happy to hear that your part arrived on time and is working great! We appreciate your kind words. Thank you for choosing Parts Town Canada!
Sebastian
Reliable source for De'Longhi Espresso Machine replacement parts
I ordered replacement parts for my De'Longhi Espresso Machine: the internal and external steamer tubes. They arrived quickly and were exactly as depicted. That is, they were new and precisely the parts I needed.
I would highly recommend this supplier for De'Longhi Espresso Machine parts. The shipping was a bit pricey, but such is life.
3 juli 2026
Antwoord van Parts Town Canada
Hello Karen,
We are so pleased to hear that the replacement parts for your De'Longhi Espresso Machine arrived quickly and were exactly what you needed. We appreciate your kind words and recommendation. We understand your feedback regarding shipping costs and are always looking for ways to improve our services. Thank you for choosing Parts Town Canada!
Sebastian
Fast and reliable service
3 juli 2026
Antwoord van Parts Town Canada
Hello!
We're so glad you found our service fast and reliable! We appreciate your positive feedback. Thank you for choosing Parts Town Canada!
Sebastian
Everything was as described about the…
Everything was as described about the product. Shipment was fast, Everything was perfect.
3 juli 2026
Antwoord van Parts Town Canada
Hello George,
We're delighted to hear that everything met your expectations and that your shipment arrived quickly. We appreciate you taking the time to share your positive experience!
Sebastian
The part doesn’t respond my refund…
The part doesn’t respond my refund request. Navin hated to open a door for a pickup customer, he also ignored a small customer communication email. Very very bad experience
3 juli 2026
Antwoord van Parts Town Canada
Hello,
We are very concerned to hear about your negative experience regarding the refund request and customer service. We are looking into this matter immediately to understand what happened.
Sebastian
Ordered product July 2nd
Ordered product July 2nd. Paid extra for expedited delivery. Confirmation that package to be delivered by end of day, July 3rd. July 4th, revised new delivery date to be July 6th. Received
Package July 6th. Product was exactly what I ordered. I should have chosen regular shipping…..Wasted 40.00$
Regards,
Ray
6 juli 2026
Antwoord van Parts Town Canada
Hello Ray,
We sincerely regret the delay in your expedited delivery and the frustration this caused, especially after paying extra. We understand your disappointment with the revised delivery date. We are reviewing your order and will reach out to you shortly.
Sebastian
👍thank you👍
2 juli 2026
Antwoord van Parts Town Canada
Hello Allaire,
Thank you for the 5 Star rating and positive feedback.
Sebastian
Antwoord van Parts Town Canada
Hello Tom,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our customer service prompt and effective. We appreciate your kind words. Thank you for choosing Parts Town Canada!
Sebastian
On time delivery.
2 juli 2026
Antwoord van Parts Town Canada
Hello Greg,
Thank you so much for the 5 Star rating and positive review. We are thrilled that you are happy with your fast delivery. We appreciate your business.
Sebastian
William woolard
I had a fantastic experience dealing with Parts Town Canada, specifically thanks to William Woolard. His customer service and communication throughout the entire process were exceptional. William truly knows how to take good care of customers, making sure everything was handled smoothly and professionally. On top of that, the company’s excellent sales policies made the whole transaction effortless.
26 juni 2026
Antwoord van Parts Town Canada
Hello Ali,
We are so pleased to hear about your fantastic experience with us. It is wonderful to know that our team's customer service and communication made such a positive impact. Thank you for sharing your positive feedback; we truly appreciate it.
Sebastian
In time and at the expected quality!
1 juli 2026
Antwoord van Parts Town Canada
Hello,
We're happy to hear that we met your expectations regarding quality and timeliness. Thank you for choosing Parts Town Canada!
Sebastian
Fast shipping and kept us updated…
Fast shipping and kept us updated through the whole process.
28 juni 2026
Antwoord van Parts Town Canada
Hello,
Thank you for your fantastic 5-star review! We are so pleased to hear that you appreciated our fast shipping and the updates provided throughout the process. Thank you for choosing Parts Town Canada!
Sebastian
Antwoord van Parts Town Canada
Hello Sven,
Thank you for your kind words! We're so happy to hear you received great service. Thank you for choosing Parts Town Canada!
Sebastian
Paid extra for expedited shipping
Paid extra for expedited shipping. Its been 8 days still didn't receive! NOT HAPPY AT ALL!
30 juni 2026
Antwoord van Parts Town Canada
Hello Arslan,
We are truly sorry to hear your expedited shipment has been delayed. We understand your frustration and are actively looking into your order and will reach out to you shortly.
Sebastian
Antwoord van Parts Town Canada
Hello Stéphan,
We're so happy to hear that you had a positive experience with our pricing and quick delivery. Thank you for choosing Parts Town Canada!
Sebastian
Parts arrived quick and were the parts…
Parts arrived quick and were the parts I required machine is repaired and working well
29 juni 2026
Antwoord van Parts Town Canada
Hello David,
We're so glad to hear that the parts arrived quickly and were exactly what you needed to get your machine repaired and working well again. Thank you for choosing Parts Town Canada!
Sebastian
Easy to navigate site and place orders
Easy to navigate site and place orders. Delivery was timely and accurate. Definitely reccomend.
30 juni 2026
Antwoord van Parts Town Canada
Hello Alex,
We're so glad to hear that you found our site easy to navigate and that your order was delivered in a timely and accurate manner. We truly appreciate your recommendation!
Sebastian
The system is easy to navigate and the…
The system is easy to navigate and the product are almost always available, if out of stock they usually get it in pretty quick, and recently I changed my mind after placing an order, the team on the phone was very helpful and didn't try to for the sale like other companies that tries to say its to late to cancel or you have to pay cancelation fee. Parts town is one of the very few companies that kept improving customer service throughout covid instead of screwing the consumer as much as they can.
Great job parts town team.
29 juni 2026
Antwoord van Parts Town Canada
Hello Georges,
We are so pleased to hear about your positive experience with our system's ease of navigation and product availability. It's wonderful to know that our team was helpful when you needed to change your order, and we truly appreciate you recognizing our commitment to improving customer service. Thank you for your kind words; they mean a lot to us. Thank you for choosing Parts Town Canada!
Sebastian
Shipping SUCKS!!!
You filled the order right away, which is great. However, you shipped with Purolator. They are the worst carrier. It takes them forever to deliver a package. It finally got here and was set for delivery then at 16:30 hrs the delivery was rescheduled by them. I have no idea when it will be delivered.
26 juni 2026
Antwoord van Parts Town Canada
Hello,
We appreciate you acknowledging our quick order fulfillment. We sincerely regret the frustration caused by the shipping carrier's delivery delays and the rescheduled delivery. We are actively looking into your order and will reach out to you shortly.
Sebastian
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