Using the Parts Town website was very easy. I was able to search the model number of my older central air unit, find the part I needed (which was no longer produced), and their website even told me wh... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I needed a new insert for a crockpot that my mother gave me many, many years ago and which has so much sentimental value to me, not to mention there was absolutely nothing wrong with it other than a c... Toon meer
Bedrijf heeft geantwoord
I had to cross-reference the original OEM part number to new OEM part number using AI before I was able to locate it. As well, I was charged twice for the item which impacted the credit available on m... Toon meer
Bedrijf heeft geantwoord
Prices were fairly high but parts were in stock and they arrived in a reasonable time. It was cumbersome to make an order but luckily I had made an order previously, through my employer, so was able t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kookwinkel
- Huishoudelijke apparaatonderdelen leverancier
- Business to Business-service
- Ovenonderdelenleverancier
Geschreven door het bedrijf
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant parts for your kitchen equipment and HVAC parts one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Geschreven door het bedrijf
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Contactgegevens
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4,3
Uitstekend
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Merci et excellent service.
9 juli 2026
Antwoord van Parts Town Canada
Merci pour vos commentaires positifs et votre note de 5 étoiles. Merci d'avoir choisi Parts Town Canada!
Sebastian
You're company is very knowledgeable…
You're company is very knowledgeable and helped me get the part I needed within minutes!
Delivery ~ Excellent
Pricing ~ Great
Thankyou
9 juli 2026
Antwoord van Parts Town Canada
Hello Rob,
We are delighted to hear that our team's knowledge helped you find the part you needed so quickly! It's wonderful to know that our delivery and pricing also met your expectations. Thank you for choosing Parts Town Canada!
Sebastian
Right OEM part for my ice machine.
9 juli 2026
Antwoord van Parts Town Canada
Hello Brian,
We're happy to hear the part was right for your ice machine. We appreciate your positive feedback! Thank you for choosing Parts Town Canada!
Sebastian
dependable service
4 juli 2026
Antwoord van Parts Town Canada
Hello Harold,
Thank you so much for your positive review and 5 Star rating. We appreciate your business and thank you for choosing Parts Town Canada!
Sebastian
Antwoord van Parts Town Canada
Hello Sylvie,
We're so pleased to hear that you experienced fast delivery and excellent service. We truly appreciate your high recommendation and thank you for choosing Parts Town Canada!
Sebastian
Part on time as promist
14 juli 2026
Antwoord van Parts Town Canada
Hello Gunter,
Thank you for taking the time to share your recent experience with Parts Town Canada. Your feedback is very valuable to us as we work to be better each and every day. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
Always can find the part you need and…
Always can find the part you need and sight is easy to use.
On the down side prices are a bit higher and shipping is crazy but the quick shipping is sometimes worth it.
8 juli 2026
Antwoord van Parts Town Canada
Hello Vanessa,
We're glad our site is easy to navigate and helps you find the parts you need. We understand your concerns about pricing and shipping costs, and we're always working to offer competitive options while maintaining our service quality. We appreciate your feedback.
Sebastian
Antwoord van Parts Town Canada
Merci pour vos commentaires positifs et votre note de 5 étoiles. Merci d'avoir choisi Parts Town Canada!
Sebastian
Antwoord van Parts Town Canada
Hello Todd,
Thank you so much for the 5 Star rating and positive review. We are thrilled that you are happy with your fast delivery. We appreciate your business.
Sebastian
I am a restaurant owner
I am a restaurant owner. Whenever I need and spare parts for my kitchen equipment, I contact parts town. They are professional and fast. They have all the parts for virtually anything. Thank you so much.
7 juli 2026
Antwoord van Parts Town Canada
Hello Ramesh,
We're so happy to hear that our team consistently provides professional and fast service for all your kitchen equipment needs. We truly appreciate your kind words and positive feedback. Thank you for choosing Parts Town Canada!
Sebastian
Very quick delivery.
7 juli 2026
Antwoord van Parts Town Canada
Hello John,
Thank you so much for the 5 Star rating and positive review. We are thrilled that you are happy with your fast delivery. We appreciate your business.
Sebastian
Product readily available
Product readily available. Fast delivery and part fits and works well.
30 juni 2026
Antwoord van Parts Town Canada
Hello Eileen,
We are so happy to hear that you found our product readily available and that the delivery was fast. It's wonderful to know the part fits and works well for you. Thank you for your positive feedback!
Sebastian
I paid a premium for express delivery…
I paid a premium for express delivery because this package was urgent. Unfortunately, the driver showed a complete lack of professionalism and regard for customer service.
The driver approached our store’s glass storefront door. Because it was momentarily closed, he did not bother to knock, ring a bell, or wait even a few seconds for me to step forward—despite the fact that it is a clear window door and I was visible inside. Instead, he immediately turned around and walked away to avoid completing the delivery.
I was forced to literally run out of my store and chase him down at his truck just to get my package. If I hadn't run after him, my time-sensitive express shipment would have been delayed entirely because he seemingly wanted to finish his shift without doing his job properly.
As a paying customer, I expect a basic level of effort and professionalism. I request that this incident be looked into and addressed with the specific driver assigned to my route today.
Best regards
7 juli 2026
Antwoord van Parts Town Canada
Hello Rahand,
Thank you for sharing your experience regarding the express delivery. We understand your frustration when a time-sensitive package is not handled with the expected level of service, especially after paying for premium delivery. We are concerned to hear about the driver's actions and the inconvenience this caused you. We are taking your feedback seriously and will thoroughly investigate this incident to ensure such situations are addressed and prevented in the future. We appreciate you bringing this to our attention.
Sebastian
Antwoord van Parts Town Canada
Hello Jeremiah,
We appreciate your 5-star rating and positive feedback. We are glad to hear that your order arrived on time and was the correct part needed. Thank you for choosing Parts Town Canada!
Sebastian
Sale rep.,we’re so helpful in finding…
Sale rep.,we’re so helpful in finding the correct parts I need. Answered every question with professionalism.
6 juli 2026
Antwoord van Parts Town Canada
Hello Froilan,
We're so glad our sales representatives were helpful in finding the correct parts and professionally answered all your questions. We appreciate your kind words! Thank you for choosing Parts Town Canada!
Sebastian
Excellent service
Service rapide. Pièce parfaite. Très content de connaître votre entreprise (connue par recherche IA) que je recommanderai sans hésiter !
Merci !
Vincent
6 juli 2026
Antwoord van Parts Town Canada
Merci pour vos commentaires positifs et votre note de 5 étoiles. Merci d'avoir choisi Parts Town Canada!
Sebastian
The service was great
The service was great! the item ordered took only 3 days, The price was quite a bit. Said item $20 postage 30 total $50$
5 juli 2026
Antwoord van Parts Town Canada
Hello Lian,
We appreciate your feedback regarding the quick delivery and the pricing of your order. We are always working to balance service speed with cost-effectiveness for our customers. We will look into this order and reach out to you shortly.
Sebastian
Antwoord van Parts Town Canada
Hello,
Thank you for taking the time to share your recent experience with Parts Town Canada. Your feedback is very valuable to us as we work to be better each and every day. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
Antwoord van Parts Town Canada
Hello Dave,
We are so happy to hear that you had a great experience with our service and returns. We truly appreciate your positive feedback and wonderful rating!
Sebastian
Great experiences!
I have only ever had great experiences with Parts Town Canada. The specs and manuals available help to ensure I'm ordering the right parts. Delivery is always fast.
3 juli 2026
Antwoord van Parts Town Canada
Hello,
We are so pleased to hear about your consistently great experiences with us! It's wonderful to know that our available specs and manuals are helpful, and that our fast delivery meets your expectations. Thank you for choosing Parts Town Canada!
Sebastian
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.