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Beoordeeld met 1 van de 5 sterren

Is actually 0 stars in my opinion but that’s not an option on here, ordered x2 chairs cancelled it within hours of placing order got an email saying successful cancel, never received the chairs but re... Toon meer

Beoordeeld met 1 van de 5 sterren

Raise a dispute with your method of payment if these have scammed you too!!!! Lying swines!!! Only giving one star because minus ratings are impossible. Ordered 2 patio chairs, Asked for... Toon meer

Beoordeeld met 1 van de 5 sterren

Scam!! Fraud. Ordered May 10th and today’s July 5th. No rockers in site. Shop app says that the carrier needs to update their tracking status. They’re just as complicit in this fraud as a t... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered 3 rocker chairs on June 4. No email follow up or confirmation. Logged into their site and it looked like the order had been received, but not picked, etc 5 weeks later. Shocking customer serv... Toon meer

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83 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Obviously a scam

Obviously a scam

As others have said I received 2 small beads. I disputed the charge on my account and received a refund the next day - make sure you do this.

11 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Is actually 0 stars in my opinion but…

Is actually 0 stars in my opinion but that’s not an option on here, ordered x2 chairs cancelled it within hours of placing order got an email saying successful cancel, never received the chairs but received the 3 beads that everyone has been receiving after placing an order. Still not received a refund either. Do not place an order with these people!

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute Scam

Absolute Scam
Had an email saying it had been delivered at 8 minutes past midnight and I was actually awake!!!
No response to my emails
Don’t get caught out

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam!

Scam!! Fraud.

Ordered May 10th and today’s July 5th. No rockers in site.

Shop app says that the carrier needs to update their tracking status. They’re just as complicit in this fraud as a third party app providing access to a fake tracker. Such garbage .

Asked their fake customer support for a refund and they said stop submitting emails or it’ll push my help ticket back.

Finally put a dispute in through my Mastercard. Don’t fall for it.

10 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrid, Scammy disappointment!

Raise a dispute with your method of payment if these have scammed you too!!!!
Lying swines!!!
Only giving one star because minus ratings are impossible.
Ordered 2 patio chairs,
Asked for weeks for tracking info
Email said delivered.
3 BEADS were delivered!
Scam, scam, scam, scam.
No emails replied to, even used other email addresses not connected to my order.
Absolute robbery!!
Avoid this company at all costs!
Thankfully my bank was sympathetic.

27 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buyer beware....this is a total SCAM

Buyer beware....this is a total SCAM. I ordered 3 rocking chairs which, after a number of weeks were marked as delivered. I never received the order and PatioLuxe will not reply to any of my emails. SHOP also have washed their hands of this. Steer clear at all costs.

25 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible service

Terrible service. Bought 2 chairs. Said they were delivered but they were not. Completely ignored by the ‘support’ email.
Taken my money with no product.

27 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Patronise is a scam

Don’t be an idiot like me and fall for this! Total scam. I ordered two patio rockers and received a very small Jiffy bag one month later with 3 small ‘crosses’ ??? They are not responding to any contact. Fortunately I paid with credit card so I have had my money refunded. You have been warned!

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Suspected scam and lost £100

Ordered 3 rocker chairs on June 4. No email follow up or confirmation. Logged into their site and it looked like the order had been received, but not picked, etc 5 weeks later.
Shocking customer service and it looks like £100 down the drain

2 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Should be able to give no star

Should be able to give no star, complete SCAM!!! Ordered one patio rocker, they took money for three then sent 3 tiny plastic cross beads in the post and said delivered!! DO NOT PURCHASE FROM THESE PEOPLE

30 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pi55 take of a company. Avoid like the plague

Ordered 2 x chairs. Paid £150 even though it’s priced at £60.
Could get my money back.
Took well over 25working days for delivery and when it was “delivered” it was either to the wrong address as shown on the tracker or they delivered 2 pieces of metal in a parcel.

Tired emails and chasing up the issue. No replies.
Absolute joke of a company. Avoid at all costs.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Didn't receive the items

Didn't receive the items. Had tracking which gave you hope then random email saying it had been delivered while we were home.
Paid through PayPal who were great in getting my money back.
Raised a ticket with patio luxe as per their process but no response at all.
Awful company do not deal with.

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all costs

Avoid at all costs. Ordered a patio chair and parcel that arrived today is a small envelope with a small green cross in it. Definitely not a patio chair. Currently disputing the payment with my bank !!

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered two rocking patio chairs - never received them

Ordered two rocking patio chairs 30th May. The order should have been discounted for buying two, but it did not.

I emailed them stating this and I had a response stating they would address it and reimburse me the difference in 7 days.

I checked delivery status two weeks later and it states it was still being processed.

Numerous emails sent to customer service asking about my order, had no response to any of my emails.

Received my bank statement today and the original payment has gone out and no reimbursement for the difference.

Now contacting Barclay Card to report this scam and get my money back!

AVOID AT ALL COST!

30 mei 2026
Review zonder uitnodiging

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