Paw Print Genetics made it easy to find exactly which tests we needed for our labs. They were quick with the test kits and clear with instructions about how to effectively use them. Paw Print Genetics... Toon meer
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Paw Print Genetics was the most reasonably priced service I could find. The other 2 well known genetic sites did not do the PRA testing on my breed, so that was another bonus. They included easy to... Toon meer
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Brensue Labs has used Paw Print Genetics for many years and have been very happy with the service! Paw Print Genetics lets customers know when samples arrive and give a date when testing will be compl... Toon meer
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I sent my samples back, and they arrived at the laboratory on February 10th. However, nothing happened for days until I followed up. Suddenly, I received an email stating that my samples were marked a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Dierenarts
- ook in
- Apotheek
Over Paw Print Genetics
Geschreven door het bedrijf
The definitive resource for canine genetic health, providing canine genetic testing to both owners and breeders. We offer the highest standards in testing and customer service. See our Page for Current Discounts!
See Our Page For Current Discounts!
Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members!My CatScan
Canine HealthCheck
Contactgegevens
220 East Rowan Suite 220, 99207, Spokane, Verenigde Staten
- 509.483.5950
- AskUs@pawprintgenetics.com
- pawprintgenetics.com
4,3
Uitstekend
4K reviews
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Everyone we talked to was very …
Everyone we talked to was very helpful and exceptionally kind.
24 februari 2025
Antwoord van Paw Print Genetics
Hello Michael,
Thank you so much for your kind words! We are truly glad to hear that you found everyone you spoke with to be helpful and kind. Providing a friendly and supportive experience is very important to us. If you ever have questions, please feel free to reach out anytime.
Kind Regards,
Ishara
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Antwoord van Paw Print Genetics
Hello Kathleen,
Thanks a lot for your kind words.We are so glad to hear the process was smooth and that you continue to choose us, that really means a lot. We appreciate your trust and look forward to helping you again soon.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Antwoord van Paw Print Genetics
Hello Diane,
Thanks so much for the great feedback.We are really glad you found our team helpful and that you are happy with the service. We truly appreciate your support.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Results are quick and I like that if I…quick results
Results are quick and I like that if I want to add a test later you still have DNA and I do not need to submit another sample
24 februari 2025
Antwoord van Paw Print Genetics
Hello Denise,
Thanks for the great feedback, We are really glad you found the results quick and appreciate. We truly appreciate your support.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Helpful and friendly assistance.
Everyone was nice and helpful when I called for help with my order. I am satisfied and have used PPG for years. My only drawback is the amount of time it takes to process the samples. I do wish it could be done more quickly. It took 3 weeks for the results which I guess that is okay however I feel it used to be done more quickly. Everything else has been fine.
21 februari 2025
Antwoord van Paw Print Genetics
Hello Palmblad,
Thank you so much for the kind words and for sticking with us over the years. We are glad the team was helpful. We hear you on the turnaround time.always working to improve. Really appreciate your feedback.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
I can’t print certificate.
I can’t print certificate. I always give a certificate when my dog is used at Stud. I’ve saved it in all forms, but i cant print it.
Additionally it was more than annoying that i needed to sign in, open account, go to test results and perform an additional step before seeing results.
My phone did not show entire report. Then I had to do same on desktop.
26 februari 2025
Always have a great experience with Paw…
Always have a great experience with Paw Print Genetics. Tend to get my results earlier than expected and the price is easy on the pocketbook.
26 februari 2025
Antwoord van Paw Print Genetics
Hello Carla,
Great to hear you have had good experiences and that the results come through quicker than expected. Really appreciate you choosing us.Thank you for the feedback.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
You guys are always the best
You guys are always the best. I got my results and they were what I was hoping for and they arrived by the date you said you would complete the testing. Thanks again!
26 februari 2025
Antwoord van Paw Print Genetics
Hello Deborah,
Thank you so much.We are really happy to hear your results met your expectations and that everything arrived on time. We appreciate you choosing us and your kind words.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Great turnaround time
Great turnaround time. Fast kit arrival easy to read instructions.
26 februari 2025
Antwoord van Paw Print Genetics
Hello Kim,
Glad to hear the kit arrived quickly and the instructions were easy to follow. We appreciate you taking the time to share.Thanks for the awesome feedback.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
I forget that you do not give clear…
I forget that you do not give clear results on a single test. I'm SO dissapointed!
25 februari 2025
Great ccustomer service and quick…
Great ccustomer service and quick turnaround time!
24 februari 2025
Antwoord van Paw Print Genetics
Hello Blaise,
Thank you so much. We are happy to hear you are pleased with our customer service and turnaround time. Appreciate your support.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Good results good pricing however
Good results good pricing however, the timeframe is misleading. The instructions in the packaging say it takes up to 14 days from the day they get the sample, but what they should really say is 14 working days because you get them closer to 21-24 days
5 februari 2025
Review zonder uitnodiging
Antwoord van Paw Print Genetics
Hello Joshua,
Thanks for your feedback and for sharing your thoughts on the timing. We are glad you are happy with the results and pricing.we’re always looking to make things clearer and improve where we can.Appreciate you taking the time to share.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Miscommunication
I thought the color testing would tell me what colors she carries and the DNA testing just showed me a block picture and no genetic information.
21 februari 2025
Antwoord van Paw Print Genetics
Hello Tracy,
Thanks for your feedback.Sorry to hear the results weren’t as clear as you expected. If you have any questions about the report or need help understanding the colour results, our team would be happy to walk you through it.Please contact help@orivet.com for more information.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Antwoord van Paw Print Genetics
Hello David,
Thank you so much.We are happy to hear you have always had great service and quick turnaround. We appreciate you.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
7/10 of the samples failed
7/10 of the samples failed after my wife just called two days ago to confirm everything was ok. Representative said our results were fine and would be released in a couple days. Now results are delayed 2 more weeks. This is the second time that the majority of our order has failed and had to be redone. This cost us time and money each time.
18 februari 2025
Only tests for 3 main diseases.
I thought this was a full panel of testing for more than 3 diseases, testing over 200 diseases is typical.
This was a bit disappointing.
18 februari 2025
Antwoord van Paw Print Genetics
Hello A. Petrie,
Thanks for your feedback,Sorry to hear the test wasn’t quite what you expected. If you want to learn more about other testing options, feel free to reach out help@orivet.com.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Satisfied return customer
The wait time was a little long. Otherwise, a great experience.
18 februari 2025
Antwoord van Paw Print Genetics
Hello Stewart,
Sorry the wait was a bit longer than you hoped, but we are glad overall you had a great experience. We appreciate you.Thank you for the feedback.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
100% recommend
Always have their detailed reports and come at the estimated date of completion. Being able to call and talk to a vet is amazing!!
18 februari 2025
Antwoord van Paw Print Genetics
Hello Cariboo,
Glad you like the detailed reports and getting your results on time.Thank you for the feedback.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
Great service
Great service! The technician who obtained the swabs from my dogs was very gentle and kind. Tibetan spaniels don't always like strangers especially ones with cotton swabs aiming for their mouths, but she was wonderful. The reports were timely. Thank you!
18 februari 2025
Antwoord van Paw Print Genetics
Hello Suzanne,
Thank you so much.We are happy our technician was gentle with your pups.Glad the reports got to you on time too. Really appreciate your kind words.
Kind Regards,
Ishara
Orivet Powered By Paw Print Genetics
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