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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

STILL WAITING FOR MY MERCHANDISE, A RESPONSE or ANY FORM of COMMUNICATION. GETTING READY TO REPORT THEM TO FACEBOOK It has been over a month since I placed my order. You have charged my credit c... Toon meer

Beoordeeld met 1 van de 5 sterren

After 2 weeks, I still haven't received my order! Very misleading that this toy would ship from CA. It is actually coming directly from China. Never would have ordered it if I had known that. Yo... Toon meer

Beoordeeld met 5 van de 5 sterren

Wow! This dog bed is truly a game-changer for our furry family member! Our son, Max, absolutely loves it, and here's why: first off, the material is incredibly soft yet durable, perfect for his... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I placed an order with Magic Paws last night and kept checking for a confirmation email. This morning I clicked on 'chat' with a rep and my problem was solved very quickly. My emails were going into... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. Dierenwinkel

Geschreven door het bedrijf

If you've ever found yourself staring into the soulful eyes of your furry companion and pondering the meaning of life, then welcome to Pawsi Clawsi, the pet store that caters to your existential yearnings. At Pawsi Clawsi, we believe that pets are not just companions; they are fellow explorers of the human experience. So, if you're searching for a pet store that understands the profound connection between you and your furry friend, look no further. Join us on this existential journey, one paw at a time. Our shelves are stocked with a carefully curated selection of toys, bags, beds, bowls, and accessories for your beloved pets, but we go beyond the basics. Our team consists of dedicated animal lovers who are well-versed in the art of pondering life's big questions with a cat in one hand and a dog treat in the other. Because when it comes to pet stores, we're not just selling supplies; we're helping you and your pets find meaning in the everyday moments of life. Come for the products, stay for the philosophy, and leave with a heart full of gratitude for the profound presence of your four-legged companions.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

24 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

MAD!

STILL WAITING FOR MY MERCHANDISE, A RESPONSE or ANY FORM of COMMUNICATION. GETTING READY TO REPORT THEM TO FACEBOOK

It has been over a month since I placed my order. You have charged my credit card. I HAVE NOT received my merchandise. I have emailed Customer Support DAILEY. I have not received a response. SEND ME MY MERCHANDISE or ISSUE A REFUND.

12 september 2024
Beoordeeld met 1 van de 5 sterren

Very disappointed

After 2 weeks, I still haven't received my order!
Very misleading that this toy would ship from CA. It is actually coming directly from China. Never would have ordered it if I had known that.
Your website says free shipping and then I see I have been charged 4.99 for shipping and insurance. Very dishonest.
I will never order anything from this company again. Would give zero stars if it was possible.

10 september 2024
Beoordeeld met 5 van de 5 sterren

Perfect dog bed with a waterproof liner

We wanted a good size bed, the size is perfect for our growing Pascal! The memory foam with the waterproof liner is very impressive! Pascal loves the bed and so do we. It stays in place and it also has grip handle to move the bed easily. Delivered as promised.

29 juni 2024
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

Great to know Mark! Look forward to serving you again! Cheers :)

Beoordeeld met 5 van de 5 sterren

Just Wow

Wow! This dog bed is truly a game-changer for our furry family member! Our son, Max, absolutely loves it, and here's why: first off, the material is incredibly soft yet durable, perfect for his lounging and napping needs. The bed's design is not only stylish but also provides excellent support for his joints, which is essential as he's getting older.

What really impressed us is how easy it is to clean—simply toss the cover in the washing machine, and it comes out looking brand new every time! Plus, the non-slip bottom keeps it securely in place, even when Max decides to enthusiastically rearrange his bed to his liking.

From a practical standpoint, the size options were spot on—plenty of room for Max to stretch out, curl up, or sprawl comfortably. The customer service was exceptional too, with prompt delivery and helpful communication throughout.

In short, this dog bed has exceeded our expectations in every way. Max adores it, we love seeing him so content, and it's become an integral part of our home. Highly recommended for anyone looking to spoil their four-legged friend with the best!

26 juni 2024
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

WOW!!! Thank you for one of the greatest review! You covered it all. We would like to upgrade you to our PRO Customer Community so that you can enjoy our new products and deals before the world does.....Thanks again :)

Beoordeeld met 5 van de 5 sterren

Wow ! Super satisfied.

Wow, the shipping was super fast. They made sure that it is well wrapped and packed. Top quality product, super cute and my dog loves it. Thank you Pawsi Clawsi you earned yourself a regular customer.

25 juni 2024
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

Thank you Michael! We look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Found a perfect bed for my dog!

I had ordered a donut bed for my dog and the bed is of good quality, soft and really good for the small size. The shipping was fast and would definitely recommend it!

23 juni 2024
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

Thank you for the review! We look forward to serving you again soon. Thanks

Beoordeeld met 4 van de 5 sterren

Truthful advertising!

I seriously doubted that the dog bed would last as advertised. I bought the bed for him for Christmas and figured if it goes the way of his other beds, it will have a hole in it by early January! Here it is, almost March and no holes!! I'm amazed. He doesn't chew on his beds, he sucks on them (nursing I guess) and soon there is a hole. I highly recommend this bed, it's well worth the price.

24 december 2023
Review zonder uitnodiging
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

Thank you Deborah! We look forward to serving you again soon!

Beoordeeld met 1 van de 5 sterren

You should accept returns regardless of…

You should accept returns regardless of reason especially if the size is incorrect!!!

21 december 2023
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

We are sorry to hear you are facing problems with out returns policy.
We do have a specific return policy which we duly stand on. You can reach out to our customer service and team will for sure help you out in all possible ways. Thank you

Beoordeeld met 1 van de 5 sterren
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

We are sorry to hear you are facing problems with out customer service.
We have duly noted your review and we are not able to see any of your request and we tried reaching you out. Can you try reaching us out so that we can try resolving the issue. Thank you

Beoordeeld met 2 van de 5 sterren

I received an offer to get in touch…

I received an offer to get in touch with Pawsi Clawsi to exchange the two dog beds that are too small but Pawsi Clawsi has ignored me.

20 december 2023
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

We are sorry to hear you are facing problems with out exchange policy.
We do have a specific return policy which we duly stand on. You can reach out to our customer service and team will for sure help you out in all possible ways. Thank you

Beoordeeld met 5 van de 5 sterren

Very helpful customer service!

I placed an order with Magic Paws last night and kept checking for a confirmation email. This morning I clicked on 'chat' with a rep and my problem was solved very quickly. My emails were going into my spam folder where I never thought of looking. Thank you Magic Paws!! I'm just waiting to receive my order now!

15 december 2023
Review zonder uitnodiging
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

Thank you :) Always there to make our customers' life easier. Cheers!

Beoordeeld met 1 van de 5 sterren

BUYER BEWARE

BUYER BEWARE! This product is not as advertised. We purchased a dog bed for our dog who is very rough with his beds. Rips and chews them apart almost immediately. This was advertised as chew proof with a 14 day warranty. Our tough little man had this chew proof bed torn apart in minutes. We contacted this company with our problem and were told they stand by their product and also advised how amazing their product is. Well we put it to the test and it failed. 14 day warranty was flat out denied. We are disputing this product. PLEASE shop around if your baby is tough on their beds like ours.

7 december 2023
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

We appreciate your feedback and are sorry to hear about the challenges you faced. Our product is designed to be chew-resistant for normal wear and scratches, as stated. However, we understand your concerns. Please check our policies for returns on non-used products in proper condition. Feel free to contact our customer service for further assistance.

Beoordeeld met 1 van de 5 sterren

not received yet.

29 november 2023
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

Hello Edward,
Your order was delivered on 12th of December 2023, for any further queries please contact our customer support. Thank you

Beoordeeld met 1 van de 5 sterren

Haven’t received my order

Haven’t received my order
no updates or replies to emails

24 november 2023
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

Hello Felicia,
Your order was delivered on 13th of December 2023, for any further queries please contact our customer support. The tracking email was sent to your email directly. Thank you

Beoordeeld met 1 van de 5 sterren

Never get item. Harassing phone calls.

Placed an order two weeks ago. Shipping never updated. Had to write to support several times before ever hearing back. For some reason they kept calling me too trying to get me to “finish purchasing the pet bed” I had in my cart even though the order was finalized. Just a weird site and unprofessional.

21 november 2023
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

Hello Diana,
Your order was delivered on 12th of December 2023, for any further queries please contact our customer support. Tracking email was sent to your email directly. Thank you

Beoordeeld met 5 van de 5 sterren

Love this pet store

Love this pet store! They have great stuff, deliver super fast, and their customer service rocks. 5 stars all the way!
Amber was kind enough to help me decide the size of the product and apply coupon to get a discount!

23 november 2023
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

Thank you! Always a pleasure to help our customers. Cheers :)

Beoordeeld met 1 van de 5 sterren

Bad all around experience.

Too long for delivery.
Asking for review before item arrived.
No assembly instructions in battered retaped bag.

29 oktober 2023
Logo Pawsi Clawsi

Antwoord van Pawsi Clawsi

Hello Susan, we are very sorry to hear about your experience. We are constantly working on improving. However, the product was delivered to you within our given timeline as displayed on the website. We also replied to all of your emails and also we did send you the instruction manual and as well the video is available on website on how to assemble the toy that you purchased.

We apologise on the convenience caused, our team will reach out to you again. Please let us know how we can help resolve the issues. Thank you
Team Pawsi Claws!

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