Compliments to the chefs!! They have figured out and planned out effectively this entire stupidity of merchant fees, that will benefit everyone. I think I've been a PA client for 12+ years, and I love... Toon meer
Bedrijf heeft geantwoord
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Always really responsive and helpful. PA is a fantastic platform, one of the best tools we use for our business and team has been very supportive. Special shout out to Loren who recently helped me out... Toon meer
Bedrijf heeft geantwoord
The Payment Request features on offer could not be matched by another product and have completely changed how we do business. We can just send payment links out to our guests to pay from the privacy a... Toon meer
Bedrijf heeft geantwoord
Pay advantage is a fantastic payment platform that has made taking payments from my customers so easy and simple. The support team are really helpful and always go the extra mile to help. I love that... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pay Advantage is an Australian payment processing provider helping businesses accept and manage payments securely and efficiently. Our platform is designed for Australian businesses that need simple, reliable ways to collect payments. Pay Advantage supports credit and debit card payments, direct debit, BPAY, PayID, PayTo, virtual terminal payments, recurring billing and online payment links. Businesses can use Pay Advantage to manage one-off and recurring payments, automate payment collection, reduce administration and improve visibility over customer accounts. Our platform also includes API access and integration options for businesses that need to connect payments with their existing software or workflows. Pay Advantage works with a wide range of Australian businesses, including professional services, education providers, property and strata organisations, membership businesses, accommodation providers and other organisations that collect payments from customers. We focus on practical payment solutions, transparent support and tools that make it easier for businesses to receive funds and manage payment activity.
Contactgegevens
4,1
Goed
48 reviews
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I honestly do not want to give a star…
I honestly do not want to give a star at all I hate the day that I left TMobile for this company all because I wanted the pink 16 plus and now i regret it this company over charge you for the phones , there is no understanding for customers exspecially around the beginning of the month when customers have rent they rather u loose your home and pay for there device im very unhappy and will be giving there phone back and going to T Mobile were everything is reasonable and only paid once a month paying every pay day becomes a huge inconvenience worst company on the face of this earth I’ll never d business with them again , oh and here’s the best part they will lock your phone even though u have an arrangement and then tell you customer service basically lies to you an tells u your account is fine there liars , crooks not honest people I’ll be giving phone back my next off day and join with a legit phone company don’t waste your time people!!!!!
5 oktober 2026
Review zonder uitnodiging
Antwoord van Pay Advantage
This review appears to concern a different company with a similar name.
Pay Advantage is an Australian payments provider. We do not lease or finance mobile phones, work with US phone dealers, lock mobile devices, or determine eligibility for future phone leases. We also do not operate in the United States.
Based on the details in your review, it appears you may have intended to review mypayvantage.com, which is a completely separate business and has no connection with Pay Advantage.
Olivia, we would appreciate it if you could remove this review from our profile and repost it against the company you dealt with. That will ensure your feedback reaches the correct business and gives them the opportunity to respond.
We have also reported the review to Trustpilot as being posted against the wrong company.
Thanks to Lauren for her help .
Thanks to Lauren for her help .. my query was answered immediately.
8 september 2026
Review zonder uitnodiging
Antwoord van Pay Advantage
Thank-you for your positive feedback
Loren is a is a star
Loren is a is a star! Support line is patient.
3 september 2026
Review zonder uitnodiging
Antwoord van Pay Advantage
Thank you for the wonderful feedback! We’re delighted Loren provided patient and helpful support. Our Pay Advantage team is always here to make payment processing easier for Australian businesses.
Compliments to the chefs!
Compliments to the chefs!! They have figured out and planned out effectively this entire stupidity of merchant fees, that will benefit everyone. I think I've been a PA client for 12+ years, and I love the innovation, support and setup of the system. It's a business that cares and in this day and age retention comes down to how fast you respond and how well you think ad implement for your client base. Amazing as always team, well done to the ones behind the ideas and the dev team who made this process a reality and with such ease!
3 september 2026
Review zonder uitnodiging
Antwoord van Pay Advantage
Thank you for being a valued Pay Advantage client for more than 12 years! It means so much to hear that our continued innovation, responsive customer support and approach to simplifying payment processing and merchant fees have made a difference to your business. We’re especially pleased that the latest changes were easy to implement and will help Australian businesses prepare for the new card surcharge rules. We’ll be sure to share your wonderful feedback with our product and development teams!
We have loved using Pay Advantage for…
We have loved using Pay Advantage for our small business direct debit needs. With the new features recently added like invoicing and payment plans, I’m excited to incorporate these into our growth.
1 september 2026
Review zonder uitnodiging
Antwoord van Pay Advantage
Thank you for your wonderful feedback! We’re delighted that Pay Advantage has supported your small business with its direct debit needs. It’s also great to hear you’re looking forward to using our new invoicing and payment plan features as your business grows. We appreciate your support and look forward to continuing to make managing and processing payments easier for you.
Always really responsive and helpful
Always really responsive and helpful. PA is a fantastic platform, one of the best tools we use for our business and team has been very supportive. Special shout out to Loren who recently helped me out!!
28 augustus 2026
Review zonder uitnodiging
Antwoord van Pay Advantage
Thank you for the fantastic review! We’re delighted that Pay Advantage has become such a valuable payment processing tool for your business. Our team is committed to providing responsive, helpful support, and we’ll be sure to share your kind words with Loren. We truly appreciate your continued support!
Antwoord van Pay Advantage
Thank you for your five-star review! We’re pleased our Pay Advantage support team could provide helpful, polite and respectful service. We appreciate your feedback and are always here to assist with your business payment processing needs.
The team were incredibly helpful and…
The team were incredibly helpful and friendly when I had some direct debit questions. Would recommend.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Pay Advantage
Thanks so much for the great review, Cheray. We’re really pleased our team could help with your direct debit questions and make the process easy. We really appreciate the recommendation.
Great, efficient service!
I spoke to one of the Pay Advantage team members over the phone re my direct debit and they were super helpful. Great, efficient service!
19 augustus 2026
Review zonder uitnodiging
Antwoord van Pay Advantage
Thanks for the fantastic feedback, Chelsea. We’re glad our team could help with your direct debit query and provide the quick, efficient support we aim for. We really appreciate the 5 stars.
Great customer service!
The customer service experience that I have had with Pay Advantage has been fantastic! I just got off the phone with Lauren who was extremely informative and helpful!
11 augustus 2026
Review zonder uitnodiging
Antwoord van Pay Advantage
Thanks so much for the great feedback, Jared. We’re really pleased Loren was able to provide such helpful and informative support. We’ll make sure your kind words are passed on to her.
Antwoord van Pay Advantage
Thanks for the 5 stars, Atif. We really appreciate the kind words and are glad you’ve had a positive experience with our team.
Chat option and the Quick responses
Chat option and the Quick responses are great. helps alot.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Pay Advantage
Thanks for the great review, Mario. We’re really pleased you’ve found the chat support quick and helpful. Our team works hard to make getting assistance as easy as possible.
Loren was very helpful and…
Loren was very helpful and knowledgeable.
Great service as always :)
5 augustus 2026
Review zonder uitnodiging
Antwoord van Pay Advantage
Thanks for the great feedback, Richard. We’re really pleased Loren was able to help and that you continue to have a positive experience with our team. We’ll make sure your kind words are passed on to her.
Antwoord van Pay Advantage
We have been unable to identify any customer account, transaction, enquiry or other interaction corresponding with this review. The review also does not describe any experience with Pay Advantage or identify any product or service used.
We have requested further information through Trustpilot so that we can investigate. Please provide the approximate date and nature of your interaction, together with any relevant customer, merchant or transaction details.
I don't like them
I don't like them. They are pretty bad and predatory.
14 mei 2026
Review zonder uitnodiging
Antwoord van Pay Advantage
This review appears to concern a different company. Pay Advantage is an Australian payments provider and does not sell or lease phones, repair mobile devices or operate in the United States.
The business described appears to be mypayvantage.com, which is entirely unrelated to Pay Advantage. We have reported the review to Trustpilot and asked that it be transferred to the appropriate company profile.
A business MUST HAVE!
The sign up process was super simple and I loved receiving a call from customer service, so Pay Advantage could better understand my business needs. It is such a modern and effortless way to manage my business payments - and I love all the different products available for me to use.
7 oktober 2025
Review zonder uitnodiging
Pay Advantage is a lowdown bad business…
Pay Advantage is a lowdown bad business company. They refuse to let me lease again after a situation that occurred back in 2022. I leased a phone that I had about two weeks and had to return the device to the local dealer due to being laid off from work. Pay Advantage marked as ineligible on my account. Been over three years. I will make this public on social media so the world sees it as wrongful doing against a customer. People never go through pay advantage
19 juni 2025
Review zonder uitnodiging
Antwoord van Pay Advantage
This review appears to concern a different company with a similar name.
Pay Advantage is an Australian payments provider. We do not lease mobile phones, work with local phone dealers, or make customers eligible or ineligible for future phone leases. We also do not operate in the United States.
The business described appears to be mypayvantage.com, which is entirely unrelated to Pay Advantage. We have reported this review to Trustpilot and asked that it be moved to the correct company’s profile.
They WERE good. Not any more. Greedy now.
They were good.
Then they got greedy. Seems the one who claims to be the owner might be the bad element. She's rude, arrogant, lies, immature, and overall just not equipped to be anywhere near customer service. She was awful to deal with. Said she's the owner, but she's just customer support.
They increased my monthly fees 1000% without consultation.
I absolutely suggest you can find better than these guys.
It's really sad when companies that were good, just turn greedy and take more than agreed upon from their clients.
Edit to reply to their reply.
Your staff were rude and arrogant about every concern raised, to the point if claiming to be the owner of the company.
You raised my fees by over 1000%, that is not modest.
At no stage did I consent to the change in my service and you are yet to produce the written documents you claim to have to prove that I consented. Your organisation just got greedy. And rather than selling your service more to make more profits, you chose to gouge loyal customers. All because your owner is lazy and greedy. An awful mix for a business that does very little to service their customers.
19 september 2024
Review zonder uitnodiging
Antwoord van Pay Advantage
Hi Rohan,
Thank you for your feedback.
As with any growing business, we periodically review our pricing to reflect rising operational costs and to continue investing in the quality of our products and services. Last year, we introduced a modest minimum spend fee in place of a flat subscription. We felt this approach was a fairer and more flexible model for our merchant base. Notably, this was the first pricing adjustment to your account in over four years.
We appreciate that pricing changes can be unwelcome, which is why we provided written notice ahead of time and encouraged any customers with concerns to reach out. After you contacted us to express your dissatisfaction, we refunded the fee in full and also offered to waive the minimum spend for the following three months as a goodwill gesture.
We remain committed to respectful, transparent communication at all times, including from our leadership team. We're sorry to hear that your experience did not reflect this.
Scammer
Scammer! First month of service was good but their payout sucks and they are not responsive at all. Ignorant company with ignorant employee. They should be closed asap! Don't use their services as they will scam the hell out of you!
22 mei 2024
Review zonder uitnodiging
Antwoord van Pay Advantage
Hi Anjana, we cant find any record of you in our system. We are based in Australia and only offer services within Australia. Are you sure you left your review for the right company? There are several other international companies with a similar name to ours.
Great customer support and assistance!
Great customer support and assistance!
19 mei 2025
Review zonder uitnodiging
Antwoord van Pay Advantage
Thanks for the review Milton :)
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