Pay Check Reviews 

I am leaving one start review simply because there is no option to leave zero.

We use paycheck as an outsourced payroll provider. We are reconsidering using them currently as they made a huge error with paying employees' taxes over a period of time which was only just picked up months later (costing just under £6K). The error is due to their assumption on what is an ex-gratia payment and how it should be processed - Tax free or not.

the Paycheck officer assumed this is non taxable- without proper checks and now paycheck is not wanting to take responsibility and own up to the mistake. Of course this will now cost more money, as we are considering the legal route and negligence. It would have been easier for them to just accept responsibility and own up to their mistake.

Their reasons are not acceptable and ask us to check reports before processing. If we need an in house payroll specialist to check the payroll and tax payments, this removes the need for an outsourced payroll provider. Very disappointing.

While there have been errors in the past, for example, processing change of address for wrong employee resulting in a data breach that we needed to report, this latest mistake is by far the worst, hence this review.

Sue Barry our Payroll Administrator is very helpful and competent. A pleasure to work with.

Intuitive and easy to use system.
Friendly and helpful support at the end of an email.
Email prompts for payroll deadlines.

Paycheck has consistently demonstrated a high level of professionalism and expertise in managing our payroll processes. Their attention to detail, accuracy in calculations, and adherence to deadlines have greatly contributed to the efficiency of our payroll operations.

One of the standout qualities of our Paycheck is their in-depth knowledge of tax regulations and compliance requirements. This has not only ensured that our payroll is processed accurately but also that we remain in full compliance with all relevant laws and regulations.

In addition to their technical skills, they have exhibited excellent communication and responsiveness. Any queries or concerns are addressed promptly, reflecting a commitment to providing excellent client service.

Overall, we are extremely satisfied with the performance of Paycheck. Their dedication, reliability, and proficiency make them an invaluable member of our team, contributing significantly to the smooth functioning of our payroll processes.

We have worked for many years with Paycheck and have a great relationship - we're not just a task to complete, we're someone that nothing is too much trouble for & they go above and beyond to help.

Reliable, Responsive and Accurate service on a monthly basis.
Exactly what is required from an out-sourced Payroll service provider

Amazing company and Team, always helpful and know what they are doing. Sue is always willing to help and has the knowledge to help. A great company to work with with amazing staff.

Attentive and knowledgeable support team who provide an excellent service. We have experienced stress free and smooth payment runs since recently coming back to Pay Check following 18 months with another highly regarded software solution.
The team go out of their way to help with any last minute changes and the systems are simple and easy to use.
Couldn't recommend Pay Check enough!

Tracy has been a great help in setting us up!! Three months in and all is going well :)

Umang & Mackinlay are always helpful and accommodating and run a slick payroll process.
I can rely on them to bend over backwards to help me with my payroll.
Umangs attention to detail is first rate, I have no complaints.

At short notice, Pay Check looked after us from the first call right thru to implementation in a very swift and professional manner. Having utilised their services in a previous company, their employee portal and new online employer platform are second to none (secure data upload thru to review and approval). Dedicated administrators (+AE team) are customer focused, knowledgeable, friendly and efficient. Nothing missed. Very happy.

The whole team at PayCheck have been really helpful, efficient and quick to respond to queries, especially Umang when setting up our payroll.

Thanks Sue for processing our last-minute year-end bonus payments so promptly.

Both Richard and Ciaran, who are my contacts at Paycheck are amazing with clear communication, and processing the payroll on a timely basis.
They also don't forget to keep me in the loop when they go on leave which I believe is key and so I know who to get in touch with while they are away.
Paycheck definitely makes things so much easier.

We have been using Paycheck for a number of years and are extremely happy with the service we have received throughout. Our contact, Ciaran Seeley, which has been working with us for a number of months is extremely responsive, accurate with our monthly processing and is always willing to assist when we have any technical payroll related queries.

Sandra at Paycheck has been amazingly helpful, as I was new to payroll processing she guided me through what needed to be done
Brilliant service - Thank you!

Shannon has been a fantastic contact for me at Paycheck for the past few years and is a real credit to Paycheck. The wages calculations I have received have always been accurate and done on time. Shannon has also always been really helpful with any queries I have had which has made such a difference for me on many occasions. Thank you so much!

We've used Pay Check for many years and they stand out as a company because of the personal contact - not something you can say about many companies these days. They always reply quickly and solve any issues asap. Kasia is our current contact and has been great at answering all my queries clearly (in a way even I can understand). Payroll is easy for me with Pay Check.

Quite simply put, Pay Check Limited is a pleasure to do business with. Pay Check Limited has definitely saved us time and money. We appreciate Pay Check Limited's ability to maintain their efficiency and timeliness, while always being committed to personal, friendly service.

We have been working with Pay Check for many years now and have always found them to be professional, approachable and efficient. Their reporting and customer interaction is fantastic and I would highly recommend them for any payroll needs you may have.