Paymyparkingcharge Reviews 

Disputed a parking fine for parking at my own home!!! went through their appeal process gave them all the info requested including confirmation that I did have a permit was told would get a response within 2 days heard nothing for a month and then got a debt collection notice for £170. Telephoned and was told they could do nothing. Debt collection agency ZZPS is the same telephone number as paymyparking company that issue the fine, interesting.

I HAVE JUST SUBMITTED AN APEAL ON THEIR SITE . No confirmation to say it’s submitted
No email address to contact. Hope they would not charge me the full amount (or any charges really) as there were no restrictions were clear when I parked. The shop keeper said I was allowed to park as long as I shop in their shop .also letter dated 25/10/2024 received today to my address, but parking date was apparently 11/10/2024

My partner parked at the hospital and put in the number plate with one digit incorrect. I was sent a Parking Fine, appealed it, and within 24 hours it had been cleared. The emails I received from the company were very helpful and courteous.

Was lucky to get caught with them for parking at a apartment car park at 11 am and take the car at 11.10 am. The parking notice was issued at 11.02 am as if the guy was hiding their when I parked. I went to see an apartment that I am buying. Appealed to them with proof, no mercy and received a response in a day that I have to pay the fine. Yes, they did their job but absolutely no consideration of the intention of the person parked. At least they could consider that I parked their only 10 mts. When I left the site, the guy who put the parking penalty was still on site. So better be careful. They are here to make money.

Also when you pay, you do not get any confirmation of payment. Very sophisticated.

Nasty company. Accidentally didn't pay my parking at a car park I visit very regularly. Absolutely no sympathy and refused to reduce the amount or dismiss the bill.
Very kind world we live in - great compassion.

Rebecca and Jenifer Richards will happily assist you and tell you to do one.

Just paid a PCN on PayMyParkingCharge.com. £60 reduced from £100 as within 14 days. Now there’s a handling charge: £1.95.Didn’t like that. More importantly, and disgracefully no email or text confirmation is available when paying online. Finally the website doesn’t reconcile with the payment made. So you can (it seems to me) make duplicate payments on one ticket.

Rude and not helpful at all! Spoke to a lady who was great and then a man who shouldn't be working there who spoke to me like I was scum on his shoe! Even with proof I still have to pay the fine!

Paid pcn immediately as it was my error.

Monies have left my account to pay the charge.

1 month after paying I receive a not from a debt collection agency saying it's unpaid. I'm going to have fun with this one and go to court I think.

Love it when it's them that's wrong.

I talked with Hailey today. Very professional and kind with me. She has sorted out my issue quite quickly. They were very understanding 😊🙏

After payment it will take you to an identical website as before paying, the only difference will be another £1.95 added as handling fee ( by this time you would have paid it initially). This is very confusing, as if they are tricking you to make another payment.
I had to check my bank acc to confirm that the payment was taken first time round. There is no email confirmation either.
In 2024 I would expect way better.

Also surprise, no way to contact them.

Received a £100 ticket (£60 if payed within 14 days and not sent for second appeal). I was actually parked outside my daughters house, which is a small gated community in a small UK town. I actually had a pass which was displayed on the dashboard and visible from the small passenger window to the left of the windscreen. This is not good enough apparantly, it needs to be on the windscreen... it's also not good enough to point out that I was parked in a visitor space and was obviously family as had the code for the gate... I appealed and was refused so I phoned to speak to a real person, thinking that all I needed to do was explain the situation - ie. visiting daughter, had code for gate in a private residential area, parked in the designated visitor spot AND had a parking permit, but no, common sense did not appeal to the extremely aggressive and rude lady on the phone. Hats off to her she is good at her job, not so great at customer service though.