PD Insurance Reviews 145

Excellent service and so prompt with the rebate. Much appreciated, thank you.

Thanks so much for you lovely support when we lots our little mate Meg. You understand how upset and devastated we were.

I especially love the phone calls I've made when I I've made a claim and need to add more information.. the people I've spoken to are pleasant and polite and quickly and easily solve my problem... I often share my positive rating of PD insurance when people ask for a cheap and easy insurance on social media.

The fact I got a refund back. It would mean alot if genetic conditions such as hip displsia had a higher claim amount but I am grateful that the amount renews each year so thank you

Super easy to deal with! The claims process is so easy via their website, you get a response immediatly and payment was made to us within 3 days. I am so happy we switched to PD and I would and have recommended to others.

Had to ring up after not hearing anything from you for nearly two weeks(which I’m glad to say is not usual). Turns out I’d sent everything you needed but the claim just hadn’t been processed.
In your favour it was rectified immediately after my call and I received payment within a couple of days. Thank you

Fast no hassle claim process, super fast payment.
Well done

The claim process was quick and easy. Payment was prompt and everything was done online. Thank you PD Pet Insurance!

Being prompt with the payments and so polite when I phone thank you for helping with our poor pup

I took my dog to the vet as she was intermittently vomiting over a period of a week and I grew concerned
The vet determined that she was reacting to her kibble and gave her antivomiting medication and prescribed Vetenary Gastrointestinal kibble to resolve her health gut health issue.
PD pet insurance did not cover this medicinal petfood and I wasn't happy with that outcome.
I can totally understand that you wouldn't cover petfood per say but this kibble was prescribed as medication so I would have thought it would be covered.

Pd insurance have been awesome in responsiveness to claims, prompt payment and monthly fees are reasonable.

Very quick payment and easy claim process.

It was refreshing to have an actual person to speak with relating to queries and the claim was settled within a short timeframe which was excellent. Thank you PD team.

Omg I’m sick of the back and forth evidence requirements when the invoice has the overall information our poor vet also has to display notes which I’ve constantly had issues with pd insurance not looking closely enough at ALL the evidence supplied before asking for the exact same information that was originally supplied. Perhaps I should a charge PD insurance for my time and what I’m getting invoiced from the vet to supply the information. It’s not good enough. Also I’ve been deliver claims and I am still unsure why. We are looking at other providers currently. We are not happy.

You paid up straight away I like that in an insurance company

I always appreciate the rapid refunds and also the kind note wishing my dogs a quick recovery

So easy to process and response from team is really helpful

Always quick and efficient
Although I’m very very disappointed with changes to excess as a pensioner 20 % is off each claim is much better for me as now I can’t clam on smaller feed