Decided to use PSDA after my previous dog became ill and had to be put to sleep and I couldn't afford it at the time, being self employed in the pandemic. They were just wonderful. Got our new famil... Toon meer
Bedrijf heeft geantwoord
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PDSA took a long time processing my claim. Our cat is a rescue & we didn't have any medical history so they had to contact the rescue centre to check her previous history. I had to chase them in the... Toon meer
Bedrijf heeft geantwoord
My dog was really poorly and needed treatment , I paid the vet myself and my vet advised me that my insurance would probably help with the cost , I have never used an insurance claim before , I usual... Toon meer
Bedrijf heeft geantwoord
claims were very prompt regarding payment. found company very helpful when contacting by phone. would recommend pdsa to other owners. riva's ongoing treatment was not an issue. many thanks.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Insure your pet and protect yourself from expensive vet bills. We are the UK's leading veterinary charity and we know our pets deserve the very best. But vet bills can be costly, that's why it is important to insure your pet should the worst happen. Every PDSA Pet Insurance policy sold contributes to our life-saving charity work.
Contactgegevens
Verenigd Koninkrijk
- pdsa.org.uk/petinsurance
4,7
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Great easy n simple to set up
10 maart 2026
nice to be confident my little doggy is…
nice to be confident my little doggy is in safe hands
17 maart 2026
I have used PDSA pet insurance…
I have used PDSA pet insurance previously & made a claim for 1 of my dogs. The service was excellent.
12 maart 2026
Antwoord van PDSA Pet Insurance
Good morning Julie. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.
Great cover at a good price and helps the PDSA
Decided to use PSDA after my previous dog became ill and had to be put to sleep and I couldn't afford it at the time, being self employed in the pandemic. They were just wonderful.
Got our new family member and needed pet insurance it was a no brainer for us.
Also for the level of cover and no 20% of the rest of the claim which a lot of other insurance companies wanted at the time, Worked out really competativly
15 maart 2026
Antwoord van PDSA Pet Insurance
Thank you Dan for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your beloved dog had passed away. We welcome you and your new family member to PDSA pet insurance.
Antwoord van PDSA Pet Insurance
Good Morning Kathleen, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance
Great service .
Great service .
I can't fault the quick payment .
Paid in 3 days after my vet bill.
Just great communication too from the day our dog got sick.
Online portal
22 januari 2026
Antwoord van PDSA Pet Insurance
Hi there Darrin, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.
I would highly recommend pdsa…
I would highly recommend pdsa insurance. I have made 2 claims lately and both were easy, fast and hassle free.
17 juni 2025
Antwoord van PDSA Pet Insurance
Thank you Caroline for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now.
Very resonably priced with good causes…
Very resonably priced with good causes and bonuses.
11 maart 2026
Antwoord van PDSA Pet Insurance
Good Afternoon Gemma, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance.
Great service
My dog was really poorly and needed treatment , I paid the vet myself and my vet advised me that my insurance would probably help with the cost , I have never used an insurance claim before , I usually pay the bill myself . The insurance company were great and paid me direct .
17 maart 2025
Antwoord van PDSA Pet Insurance
Thank you Diane for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your dog had been unwell. We hope they are feeling much better now.
Speed of payment following claim…
My cat recently required an urgent operation and when I contacted customer services, the representative I spoke to dealt with my enquiry sympathetically and professionally. Once my claim was submitted by my vet I received payment within 5 working days. Excellent service from this insurance provider.
9 maart 2026
Antwoord van PDSA Pet Insurance
Hi there, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.
I would recommend PDSA pet insurance
PDSA took a long time processing my claim. Our cat is a rescue & we didn't have any medical history so they had to contact the rescue centre to check her previous history. I had to chase them in the end but they paid in full minus the excess so I'm happy.
9 september 2025
Antwoord van PDSA Pet Insurance
Good Morning Norman, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.
I looked at a lot of pet plans and…
I looked at a lot of pet plans and insurance but pdsa was the best I came across,so easy to fill form out and start date definitely recommend pdsa.
25 februari 2026
Antwoord van PDSA Pet Insurance
Good Afternoon Denise, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance.
My claim required some additional…
My claim required some additional details which we provided , the interaction was a simple process and our comments were reviewed and contact made with the vet, these enabled PDSA to make a timely decision regarding the treatment provided and condition our cat had . the claim was settled to our satisfaction
5 november 2025
Antwoord van PDSA Pet Insurance
Thank you Tracy for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your cat had been unwell. We hope they are feeling much better now.
Very happy with the cover of my policy…
Very happy with the cover of my policy and also a very competitive price
24 februari 2026
Antwoord van PDSA Pet Insurance
Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.
I have disabilities and have a roblem…
I have disabilities and have a problem with filling in forms when I rang to ask for help to filling it over the phone to take all my details it was told by staff that it can not be done and I would have to fill the form on the Internet this was very frustrating and would like a new program set in place from wendy Singleton
27 februari 2026
Antwoord van PDSA Pet Insurance
We are sorry to hear that you are unhappy Wendy. If you did wish to discuss the circumstances surrounding this in more detail, please email us on: contact@cs.pdsa.org.uk and we will be happy to assist you further. Many Thanks, The PDSA Pet Insurance Team.
helpful company
claims were very prompt regarding payment. found company very helpful when contacting by phone. would recommend pdsa to other owners. riva's ongoing treatment was not an issue. many thanks.
7 februari 2026
Review zonder uitnodiging
Antwoord van PDSA Pet Insurance
Hi there, thank you for leaving your positive feedback of PDSA Pet Insurance. We're so happy we could help! The PDSA Pet Insurance Team.
Antwoord van PDSA Pet Insurance
Good Morning Pauline. Thank you for your for taking the time to leave a review. We appreciate your kind words. PDSA Pet Insurance thanks you for your support and welcomes you and your pet.
Claiming was very easy but I actually…
Claiming was very easy but I actually getting hold of my documents not too straightforward. It may just be me but when I googled the PDSA website it don't give you a pet insurance log in and so had to go looking for the corect website. Always being short of time I like to just google a site and find what I need!
3 augustus 2025
Antwoord van PDSA Pet Insurance
We are so pleased that you have received excellent service from us; we love hearing from our customers.
Antwoord van PDSA Pet Insurance
Hi there Sharon. Thank you for leaving your positive feedback of PDSA Pet Insurance. We're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now. The PDSA Pet Insurance Team.
Knowing that my Maisie need help and…
Knowing that my Maisie need help and taking care of it was the best option to do a peaceful mind
23 februari 2026
Antwoord van PDSA Pet Insurance
Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and Maisie being part of PDSA Pet Insurance.
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