My poor dog unfortunately injured himself and needed xrays and a hip replacement. This insurance company paid immediately and without hassle. I am so grateful for them making this stressful time easie... Toon meer
Bedrijf heeft geantwoord
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Out of the blue my healthy pet suddenly had problems with its hind quarters Vets4pets gave treatment xrays and medicines,plus said my pet needed further hydrotherapy for about 6 month My pet had... Toon meer
Bedrijf heeft geantwoord
Very impressed with PDSA insurance. Our German Shepherd began bleeding from his penis. He was initially treated for an infection, which I claimed for and was reimbursed within a week. The problem cont... Toon meer
Bedrijf heeft geantwoord
I will never go else where for pet insurance and as soon as my other dogs policy is up she will be moved to these guys. I wasnt very hopeful for them paying out as it was a complex situation but they... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Insure your pet and protect yourself from expensive vet bills. We are the UK's leading veterinary charity and we know our pets deserve the very best. But vet bills can be costly, that's why it is important to insure your pet should the worst happen. Every PDSA Pet Insurance policy sold contributes to our life-saving charity work.
Contactgegevens
Verenigd Koninkrijk
- pdsa.org.uk/petinsurance
4,7
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Found it really easy to take out and…
Found it really easy to take out and very good price
1 april 2026
Antwoord van PDSA Pet Insurance
Good Afternoon Yvonne. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance.
Dog insurance.
Decided to take out a dog pet insurance policy and received the welcome pack. However, I found even showing a small concern and not an illness, relating to my dog can affect any future claims.
I cancelled, after a telephone conversation with the company. Sorry, but I was not impressed.
7 mei 2026
Review zonder uitnodiging
Antwoord van PDSA Pet Insurance
Good Afternoon. Thank you for your feedback, we are sorry to hear you are dissatisfied with your PDSA Pet Insurance experience and we take on board your feedback.
A really honest policy
Very helpful and informative with a really honest overview of how our dog will be cared for in case of any medical emergency
23 april 2026
Antwoord van PDSA Pet Insurance
Thank you Mick for your lovely comments about the information you’ve received from us. We’re delighted we’ve been able to help you.
very easy to find a policy that suited…
very easy to find a policy that suited my needs, and quickly set up, very straight forward online process
6 mei 2026
Review zonder uitnodiging
Antwoord van PDSA Pet Insurance
Good Afternoon. Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.
Antwoord van PDSA Pet Insurance
Hi Andrew. Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.
Antwoord van PDSA Pet Insurance
Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.
My poor dog unfortunately injured…
My poor dog unfortunately injured himself and needed xrays and a hip replacement. This insurance company paid immediately and without hassle. I am so grateful for them making this stressful time easier. I would recommend them to everyone.
1 mei 2026
Review zonder uitnodiging
Antwoord van PDSA Pet Insurance
Thank you Lesley for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your dog injured himself. We hope they are feeling much better now.
The vets put my claim through and was…
The vets put my claim through and was paid out and sorted within a week. Amazing service
9 oktober 2025
Antwoord van PDSA Pet Insurance
Hi Clare, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.
Very good
Very easy to go through good rates and low excess really happy
5 mei 2026
Review zonder uitnodiging
Antwoord van PDSA Pet Insurance
Hi Carmen. Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.
Very easy to set up online
Very easy to set up online, with very good competitive rates.
4 mei 2026
Review zonder uitnodiging
Antwoord van PDSA Pet Insurance
Good Morning Graeme. Thank you for choosing to take out your
pet insurance policy with PDSA Pet Insurance. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.
Very impressed
Very impressed. Easy to contact, informative and helpful. Comprehensive cover, value for money. Would definitely recommend
3 mei 2026
Review zonder uitnodiging
Antwoord van PDSA Pet Insurance
Thank you Christine for your lovely comments about the customer service you’ve received from us. We’re delighted we’ve been able to help you.
Antwoord van PDSA Pet Insurance
Thank you Christine for leaving your positive feedback of PDSA Pet Insurance. We're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now.
Easy to answer questions and have heard…
Easy to answer questions and have heard your care is second to none and also the price is good for pensioners to thank you for my peace of mind xxCarol
3 mei 2026
Review zonder uitnodiging
Antwoord van PDSA Pet Insurance
Good Morning Carol. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback.
Very straight forward and easy to fill…
Very straight forward and easy to fill out form.
2 mei 2026
Review zonder uitnodiging
Antwoord van PDSA Pet Insurance
Good Morning Ian. Thank you for your positive feedback and taking the time to leave a review.
Made a very stressful time so much…
Made a very stressful time so much easier. Direct contact via portal to our vet. No issues
Thank you
3 april 2026
Review zonder uitnodiging
Antwoord van PDSA Pet Insurance
Thank you Mark, for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now.
Really easy claiming process and…
Really easy claiming process and friendly, helpful team on the phone.
3 november 2025
Antwoord van PDSA Pet Insurance
Hi there, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.
Really wonderful to be with you
It is good to know you would take fluffy on as she’s a wonderful dog
7 april 2026
Antwoord van PDSA Pet Insurance
Good Morning Timothy. Thank you for taking the time to
leave a review. We welcome you and your Fluffy to PDSA
Pet Insurance.
Great cover provided
Great coverage and at a competitive price and no additional costs for paying monthly
26 maart 2026
Antwoord van PDSA Pet Insurance
Good Morning Gordon. Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.
Found this product to give really good…
Found this product to give really good quality service and cheaper than other products not used it yet hopefully I won’t need too 😂
22 april 2026
Antwoord van PDSA Pet Insurance
Thank you Margaret for your lovely comments about the service you’ve received from us. We’re delighted we’ve been able to help you.
Terrible
Terrible, honestly the worst. This is the worst customer service I’ve ever experienced and ive spent my entire day stressed on the phone listening to terrible and I mean terrible hold music! Transferred between 3 different people with a wait time of about an hour between each one. Not one of them helped me. All I wanted to do was log into my account because their website is poor and doesn’t let you change your password Theres something wrong with it. My dog is now dangerously uncovered because of their lack of communication and customer service skills and placed a huge strain on my well-being and I will take my money elsewhere tbey also hung up on me after 3 hours of waiting and being transferred Ive screen shorted all my call logs! How RUDE are you. Money else where.
1 mei 2026
Review zonder uitnodiging
Antwoord van PDSA Pet Insurance
Thank you for your feedback, we are sorry to hear you are dissatisfied with your PDSA Pet Insurance experience and we take on board your feedback. If you did wish to discuss the circumstances surrounding account access in more detail, our Customer Service would be more than happy to assist you and can be reached on: 0344 543 1129. Please note we are available Monday-Friday 8.30am-6pm and Saturday 9am-1pm.
Many thanks, The PDSA Pet Insurance Team.
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