Peak Health Online Reviews 

35
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Peak Health Online is an outstanding business. My initial order with them went smoothly, with dispatch happening the same day I made my purchase.Their communication about delivery times was excellent,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic company. This was my first purchase from this small business Order was dispatched on same day of purchase. Great communication regarding delivery times. Very helpfull with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Peak Health has been absolutely exceptional. In fact just as I was about to give up the lovely team at Peak Health Joanna, Mark and IT department assisted me greatly. I was unable to source several... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am so impressed with the service from Peak Health. My items arrived promptly, and the care and attention to the packaging of my products was first class. The items I received I am absolutely del... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats
  2. ook in
  3. Biotechnologiebedrijf
  4. Fysiotherapiebenodigdheden leverancier
  5. Sex toy-winkel

Geschreven door het bedrijf

Founded in 2016 by a small team of experienced clinicians from both NHS and private healthcare backgrounds, Peak Health Online has grown to become one of the UK’s most trusted specialists in non-pharmaceutical health and well-being solutions. Our curated product range is designed to provide individuals with the means to take an active role in supporting their mental, physical, and intimate health—naturally and effectively. From advanced biofeedback tools and relaxation aids to evidence-based wellness technologies, every item we stock is selected for quality, safety, and real-world benefit. At the heart of what we do is a commitment to providing expert guidance, exceptional customer care, and a thoughtful alternative to conventional approaches—helping our customers live well, every day.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

35 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(35)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Quality products and prompt delivery

My order was processed and dispatched very quickly .I was able to track it all the way to delivery .
I am extremely happy with this company ,and would recommend it to others .

20 augustus 2023
Review zonder uitnodiging
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Antwoord van Peak Health Online

Dear Gillian,

Many, many thanks for taking the time to write about your shopping experience with us. We're delighted to hear that it was such a positive one for you.

We're very grateful to you for your very kind words of recommendation, which I can say, will serve to further encourage the whole team here to continue to give of its best.

It was our pleasure to serve you and we thank you for choosing to shop with us.

Nigel, customer service team

Beoordeeld met 5 van de 5 sterren

The best customer service I’ve experienced in a long time!

Excellent customer service, genuine products at great prices and really fast delivery. My ideal shop!
I had a small query with the item I wanted to purchase; it was a rather big investment for me, so I wanted to make sure I was buying what I wanted/needed. No bots or automated messages: Mark, a genuine person, answered my email really quickly and put me at ease. He was very knowledgeable, patient, clear and helpful. I had no doubts that I was in the right hands.
The prices were the lowest I’d found on the internet, and the items I bought were authentic. I put my order in one afternoon, paid a little extra, and the parcel arrived by the following morning!
In a world where not many seem to care much about others, Peak Health Online is a breath of fresh air.
Thank you. I’ll be back!

6 juli 2023
Review zonder uitnodiging
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Antwoord van Peak Health Online

Dear Theresa,

Many, many thanks for taking time out of your day to tell us about the service you received from us when making your recent purchase.

We're delighted to hear that it was such a positive experience for you. We always aim to do the best for all our customers, and one aspect of this is to ensure that, if needed, there is always someone on hand to answer customers questions and to offer honest advice.

I have to tell you that, it's always a treat for us to hear that our efforts in this regard have been appreciated. Thank you, again, for getting in touch.

It was our absolute pleasure to serve you and we look forward to doing so again in future.

Peter Operations Manager

Beoordeeld met 5 van de 5 sterren

Ordered online

Ordered online, great value delivered on time. ✅❤️

1 juni 2023
Review zonder uitnodiging
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Antwoord van Peak Health Online

Hi Phil,

Thank you for taking time out of your day to write about the service you received from us – and thank, also, for your kind words.

It was a pleasure to serve you, and we look forward to doing so again in future.

Nigel, Customer service team

Beoordeeld met 5 van de 5 sterren

Excellent all round service. Highly recommended.

Excellent customer service, very good communication great product, and delivery as promised. Peak Health Online sourced the exact product that I wished to order, and then sent it to me in the Canary Islands, Spain, fully complying with the Brexit paperwork and (complex) Spanish Customs. I highly recommend Peak Health Online, and am pleased with my purchase. I shall be ordering again in the future :)

30 maart 2023
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Antwoord van Peak Health Online

Hi Paul,

I'd like to thank you for taking time out of your day to let us know of your experience with using our service.

I'm delighted to hear that you were happy with both the service and the products you received from us – and it's great to know that, not only do you plan on shopping with us again, but that you also recommend us to others.

It was our pleasure to serve you, and we stand ready to do so again in future,

With many thanks, and best regards,

Peter, Operations Manager

Beoordeeld met 5 van de 5 sterren

Look no further …

I came across Peak Health whilst searching for a CES device and am so glad I found their website. I had borrowed a friends cheap, inferior device with scant instructions, which left me with an almost permanent headache. I knew from reviews, that I could benefit from using this type of device but needed reassurance that I wasn’t making a big financial (and health!) mistake. From making first contact, I have been treated with kindness and compassion. Their customer service is exceptional! In todays world it is good to have solid, kind and caring customer service. I was also impressed with their ‘Counterfeit Awareness’ section. I am now in possession of my CES machine and haven’t looked back. My special thanks go to Mark, Nigel and Joanna (in the background) who all helped me in various ways, and also made me smile. I would have no hesitation in recommending Peak Health.

21 januari 2023
Review zonder uitnodiging
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Antwoord van Peak Health Online

Dear Julie,

Thank you so much for sharing your positive experience with Peak Health Online's customer service. We're thrilled to hear that you found our team to be compassionate and helpful in your search for a CES device.

We understand that purchasing a health-related device can be daunting, which is why we take great care to provide our customers with honest guidance.

We're also pleased to hear that you appreciated our "Counterfeit Awareness" section, as we take product authenticity very seriously and want to ensure that our customers receive genuine, high-quality products.

Thank you for choosing Peak Health Online, and for recommending us to others – we feel very privileged to be a part of your journey towards better health and wellness – and remain at your disposal for the future.

Warm regards,

Peter, Operations Manager

Beoordeeld met 5 van de 5 sterren

I purchased a product from them around…

I purchased a product from them around a month ago. Product arrived the next day. I encountered an issue with the product after a few weeks, however their customer service responded the same day and sent out a replacement. I highly recommend.

24 februari 2023
Review zonder uitnodiging
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Antwoord van Peak Health Online

Dear Michael,

We're very grateful to you for taking time out to write about the service you received from us – and we thank you for your very kind words of recommendation.

It was our pleasure to serve you, and we look forward to doing so again in future.

Nigel, Customer service team

Beoordeeld met 5 van de 5 sterren

Mind Alive Spectrum glasses

Excellent customer service, communication and prompt delivery. The team is knowledgeable about their products and available to answer questions. I highly recommend and am pleased with my purchase.

22 december 2022
Review zonder uitnodiging
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Antwoord van Peak Health Online

Dear HH,

Everyone here, on the team, would like to thank you for your very kind words about the service you received from us and for your recommendation. It was our pleasure to serve you.

It's great to know that you're pleased with your new Mind Alive glasses, which we sincerely hope will continue to augment your quality of life for many years to come.

Thank you, once again.

Peter, Operations Manager

Beoordeeld met 5 van de 5 sterren

A great experience!

I had great customer service and great communication from great staff👍🌟🌟🌟

11 november 2022
Review zonder uitnodiging
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Antwoord van Peak Health Online

Hi Peter,

Thank you for taking the time to comment, and for your very kind words. Much appreciated.

It was our pleasure to serve you and we look forward to doing so again in future.

Thank you once again.

Nigel, customer service team

Beoordeeld met 5 van de 5 sterren

PeakHealth have done it again

PeakHealth have done it again! My new David Alert Pro continues to be an absolute life-saver. Better mood, concentration, and now, it seems, it may also be improving my sleep.

But the multi-coloured glasses I use on the device recently became faulty. I contacted Mindalive about it, who let Peak Health know, and Peak Health sent out a replacement set of glasses first class recorded, hoping that it would get to me as fast as possible because it was bank holiday coming up.

Really impressed, yet again, by this company's care and performance. I feel like they really want to do their best and make their customer's happy :)

Big thank you to everyone at PeakHealth ~ Jamie

4 juni 2022
Review zonder uitnodiging
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Antwoord van Peak Health Online

Hi Jamie

Thank you for your very kind words.

We always try hard to do the best for our customers and so it's a lovely fillip when someone takes time out of their busy schedule to let us know we're managing to get things right.

It's been our pleasure to serve you. Thank you once again.

Nigel, customer service team

Beoordeeld met 5 van de 5 sterren

Great product and customer service

Amazing product with swift postage and good communication from the company. Would highly recommend

17 mei 2022
Review zonder uitnodiging
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Antwoord van Peak Health Online

Hi Simon,

Thank you ever so much for your kind words of recommendation. Much appreciated.

We're delighted to hear that you're pleased with your purchase. It was our pleasure to serve you and we thank you for choosing to shop with us.

Nigel, customer service team

Beoordeeld met 5 van de 5 sterren

Highly Recommended

Easy ordering and payment system. The product I bought is excellent. Fantastic delivery time. Highly recommended.

8 mei 2022
Review zonder uitnodiging
Logo Peak Health Online

Antwoord van Peak Health Online

Hi Nigel,

Thank you ever so much for choosing to shop with us and for your very kind words of recommendation.

We're chuffed to hear that it was a smooth and easy shopping experience for you. For our part, it was a pleasure to serve you.

Thank you again for your custom.

Nigel, customer service team

Beoordeeld met 5 van de 5 sterren

5 star company and customer service! ⭐️⭐️⭐️⭐️⭐️

Peak Health has been absolutely exceptional. In fact just as I was about to give up the lovely team at Peak Health Joanna, Mark and IT department assisted me greatly. I was unable to source several products from Australia and many other Countries due to shipping requirements. Peak Health from UK went above and beyond to assist me in receiving my products. I can’t thank you enough. I highly recommend. Thank you so much.

Domenica- Australia

27 april 2022
Review zonder uitnodiging
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Antwoord van Peak Health Online

Hi Domenica, thank you for taking the time to let us know how we're doing. We're delighted to hear that you're happy with the service you received from our team and I'll certainly make sure that both Joanna and Mark hear about your kind words.

It was our pleasure to serve you and we remain at your disposal for the future.

Peter, Operations Manager

Beoordeeld met 5 van de 5 sterren

Fantastic staff and customer service

I came across Peak Health Online via a Twitter post from, so intrigued I clicked on their links and visited their website.
Their website is very well thought and laid out with each category clearly visible.

Interested in the sexual health section I made some notes of potential products I’d be interested in buying.
I went back to Twitter and followed the page and got talking to a fantastic chap named Mark.
Without going into too much personal detail I had some reservations about some of the products and their ability to help me, Mark and I had a very lengthy conversation about my concerns and issues and he was able to reassure and guide me to the right products based on my needs etc.

I mulled over the products for a couple of days and then decided to buy.
The buying process was flawless, very quick simple and easy to understand.
I went back on to Twitter to speak with Mark again but he was sadly working within the warehouse but a lovely lady helped me and said she would be happy to send it through to the warehouse for despatch but wasn’t sure if I’d missed that days collections.
A few moments later she came back to me in a message and that Mark had actually picked up the order and remembered our conversation and processed it and I did manage to catch that days post.

The next day the items I’d order had arrived, very discrete and very well packed.

I was so excited to get them home and indulge in the order.
I have since had other conversations with other members of Peak Health about other items I’m looking at purchasing.
The staff there are so lovely and helpful and will go the extra mile.
I have worked in customer service for over 20 years and the level that these guys provide is world 1st class. Such a pleasure to deal with, I can’t wait to place another order for items.

26 april 2022
Review zonder uitnodiging
Logo Peak Health Online

Antwoord van Peak Health Online

We're delighted to hear that you're happy with the service you received from members of our team. This means a lot to us, particularly considering that you have worked in customer services yourself and so speak from a position of experience. I'll certainly make sure that Mark hears of your kind words.

Thank you for choosing to shop with us.

Peter, Operations Manager

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