Peak Pharmacy Reviews 

2.484
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Never have a problem easy to contact and always receive replies quickly. Orders always on time and processed quickly. Pharmacist is always friendly and helpful

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I would say thr service by PeakPharmacy was very good. the delivery was a little late bit arrived and I received my medicine. much appreciated Peak! 💯

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience buying from Peak Pharmacy. When I got confused about the delivery and thought they had gone missing (my fault), they responded to my email straight away and offered to re-send... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a video consultation regarding my initial weight-loss consultation and was really impressed with the experience. The information was very clear, informative, and well presented, and everything w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Apotheek
  2. Online apotheek

Over Peak Pharmacy

Geschreven door het bedrijf

Peak Pharmacy - The trusted Community Pharmacy that delivers all of your healthcare and health service needs across the East & West Midlands, Milton Keynes, Manchester and online!


FREE DELIVERY ON ONLINE ORDERS OVER £35*
*Standard UK delivery is offered on all orders over £35


Peak Pharmacy is one of the UK's largest independent Community Pharmacy groups.

Our Pharmacies offer much more than providing you with your NHS Prescription medication! We offer a range of FREE and private healthcare services such as:

...and so much more!

Click below to find your nearest Peak Pharmacy for opening hours, location and a list of the branch's services. find a pharmacy

While we love seeing customers in our Pharmacies, you can use our Online Clinic to buy medicines for:

...and so much more!

We also offer a wide range of over the counter Pharmacy Medicines that we can deliver directly to your front door!

Feeling under the weather? Did you know that Peak Pharmacy can now treat you for 7 common health conditions? From earaches to UTIs, visit your local Peak Pharmacy branch or click the button below to learn more! pharmacy first


Peak Pharmacy was founded in 1981 and is based in Chesterfield, Derbyshire.
It has grown via merger and acquisition from a single pharmacy into the business it is today, consisting of over 150 pharmacies and an online pharmacy.
In 2023 we moved to our new purpose-built facility, in Bolsover, housing both our head office and warehouse. The warehouse uses state-of-the-art automation technology and machinery for medicine packing and distribution.


VISIT OUR WEBSITE vacancies CONTACT US

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(2.484)

409 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good communication

Good communication, quick delivery

10 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are so pleased to hear that you had such a positive experience, particularly with our communication and quick delivery.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Great range of products and fast…

Great range of products and fast delivery

11 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

We are so pleased to hear that you appreciate our product range and fast delivery. We truly value your positive feedback.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Easy fast service quick delivery

Easy fast service quick delivery

21 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are delighted to hear you are happy with the speed of your delivery and how easy you found our service! Thank you for shopping with us.

Kind Regards

Peak Pharmacy

Beoordeeld met 1 van de 5 sterren

Changing providers

Changing providers. Slow to get orders ready

28 augustus 2026
Review zonder uitnodiging
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are sorry to hear that you had an issue with one of our pharmacies. So that we can investigate this matter for you, please contact our Superintendent Office on 01246 450 470 or visit our website: https://www.peakpharmacy.co.uk/contact

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

I made a mistake with my order and they…

I made a mistake with my order and they contacted me straight away to confirm if I meant to order three products and corrected straight away.

20 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

Our customer service team are always happy to assist and ensure we do everything we can to get your order out to you as quickly as possible.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Order correct

Order correct, delivered quickly.

20 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for shopping with us and for taking the time to leave us a review.

Kind Regards

Peak Pharmacy

Beoordeeld met 4 van de 5 sterren

Peak pharmacy for value and service

I shop at Peak pharmacy because it always offers value and choice. On this occasion, some of my product leaked so it’s a good idea to check the lids on properly before you post out your orders. It won’t stop me ordering from you again. I think you offer a great service at the right price.

18 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

Thank you for your continued custom and for your kind words about our value, choice and service. We really appreciate you choosing Peak Pharmacy, and we’re especially pleased to hear that, despite the issue with your order, you still intend to use us again.

We’re sorry to hear that some of your product leaked during delivery. We’ve spoken with our team to reinforce our packing protocols for liquids and bottles. Our staff are usually very careful to check these before orders leave us, so it’s possible that the lid may have loosened during transit with Royal Mail.

As a gesture of goodwill, we’ve sent you a discount code to use on your next order. We hope this goes some way towards making up for the inconvenience.

Thank you again for your continued support. If you need any further assistance, please don’t hesitate to contact our Customer Service Team, who will be happy to help.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

first class service

Once again first class service from Peak Pharmacy. fast delivery, well packaged. Seamless ordering on the web site. 5*****

18 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We appriciate your overwhelmingly kind words and are delighted to hear you are very satisfied with your Peak Pharmacy service! Thank you for coming back to us, and should you need us again in the future, we'll be here!

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Quick and easy.

18 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are pleased to hear you found shopping with us nice and simple! Should you need us again in the future, we'll be here.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Best service provider used in my…

Best service provider used in my experience it’s quick and easy

17 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for taking the time to leave us such positive feedback!

We are delighted to hear that you're happy with our service. We'll be here for you again, should you need us.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Great telephone support

Small error during internet order. Quick phone call - all sorted. Great service!

11 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are delighted to hear our customer service team were able to help you with your order! Thank you for continuing to choose Peak Pharmacy.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Ordering is very easy and delivery fast

Ordering is very easy and delivery fast
Very happy with this Pharmacy

2 december 2025
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are delighted to hear that you found everything straightforward and that your items arrived quickly! Thank you for shopping with us, and should you need us again in the future, we'll be here!

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Easy to order on the website

Easy to order on the website , arrived in great time. Price was good too.

12 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are happy to hear that you found using our website nice and straightforward! We always try to ensure we offer the best possible price we can. Thank you for shopping with us.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Great service.

I ordered my product which was delivered promptly. No fuss at the order stage either. Great service.

12 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

"Great service" is always our aim! Thank you for leaving us a review. Should you need us again in the future, we'll be here.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Order for antimalarials

Order for antimalarials - very straight forward to do online, arrived sooner than I expected, excellent price.

10 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review!

We are happy to hear your order arrived quicker than you had imagined and that the ordering process was nice and straightforward! We hope you have a wonderful trip.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Great fast service

5 november 2025
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us such positive feedback! Thank you for shopping with Peak Pharmacy!

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Quick

Quick, good value and exactly what I needed

7 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are happy to hear that you are pleased with the fast delivery and the value for money on your recent purchase with us.

Kind Regards

Peak Pharmacy

Beoordeeld met 5 van de 5 sterren

Great service

Fast ordering. Fast delivery. Very efficient

6 augustus 2026
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

That is what we like to hear! Thank you for taking the time to leave such wonderful feedback!

Kind Regards

Peak Pharmacy

Beoordeeld met 2 van de 5 sterren

Not good, long waits and meds never ready.

Peak Pharmacy in general may be ok but the Banbury branch is often awful with long queues and medication never being ready.

I had a doctors appt this week and she said the medication would be ready on the same day to collect as I had just had a consultation with her. I left it a few days to give the pharmacy time to get it ready. When I eventually go there is a queue about 10-12 people and at least 5 more sitting down waiting. Only one girl is on the tills. When it’s my turn after a long wait the medication isnt even ready. Then I find out they only have one pack on the shelf! If my prescription was put through 4 days ago they should have ordered more medication in so that this could be fulfilled. Now I am sitting waiting for the one box to be dispensed and then I will have to come back and go through the whole sorry routine again. Already been waiting 25 minutes and no sign of my medication. Why only have one person when it’s so busy? It’s so stupid. I’ve got things to do and can’t sit here all day. I’m changing pharmacies because this happens all the time. Terrible pharmacy. The only reason I’m here is because it’s attached to my surgery but I’d rather go further afield or out of my way for better service.

14 augustus 2026
Review zonder uitnodiging
Logo Peak Pharmacy

Antwoord van Peak Pharmacy

Hello,

Thank you for taking the time to leave a review.

We are sorry to hear about your experience at our Banbury pharmacy. From the issues you have described, it is clear that on this occasion the service you received was not to the high standards we aim to provide, and we apologise for the inconvenience caused.

We take feedback like this seriously and will use your comments to reflect on and review the service provided at the branch.

We have previously attempted to contact you to obtain further information so that we can investigate the circumstances in more detail. We would still welcome the opportunity to do so. If you would like to discuss your experience with our Superintendent Pharmacist team, please contact us on 01246 450 470 or via https://www.peakpharmacy.co.uk/contact.

Kind Regards

Peak Pharmacy

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