Pedibal Bikes Ltd Reviews 

In September last year I was about to purchase an e bike manufactured in the far east. Before I pressed the buy button I started reading the customer service/satisfaction reviews, This particular manufacturers reviews were middling to average. So I started looking closer to home and came accross Pedibal bikes. I was scheduled to take part in a sponsored charity ride on Sunday 14th Sept about 23 miles, so four days before it, my wife & I went out for a practise ride - not having ridden seriously since pre pandemic. I realised I had an issue with my battery. I was concerned I was'nt going to make the ride without the e assist - I'm 67 with a heart condition- I got on the phone to Pedibal and was met with the reassuring voice of Mark a font of knowledge and calmness, he diagnosed and talked me through the issue even sent me a video.
Long story short within 2 days there was a new battery on my doorstep. My wife & I completed the bike ride the loop back in heavy rain & driving wind. My Navigata mk11 stoic unflinching with battery to spare. Marvellous. Thank you Mark & Pedibal. Thats exactly why I bought in the UK

A very quick easy purchase and the bike was well packaged

After having my EBike Navigator for 4 years the after service is brilliant, Now Not Many companies do that, Any little thing you inquire about their more than happy to help, Thank you.

Spot on company

Excellent service quickly delivered. An excellent folding bike just what I needed.

Mark at Pedibal consistently delivers outstanding customer service. Since our purchase of two bikes 16 months ago his after sales service and advice has been second to none.

Great product with excellent customer service.

Bought a Navigata Mk1 couple of weeks ago. Contacted Mark at Pedibal with a minor query. This was sorted instantly. 1st class customer service. This is the 2nd Pedibal we own. Fabulous product, well engineered and superb after sales serice. Can't recommend highly enough

Excellent communication and bike. No issues whatsoever.

I was super impressed how quickly it arrived and how carefully packed it was.

The fact that you provided all the tools for the set up and that I can use them again to maintain my bike, was another lovely additional touch.

I used the bike for the first time to commute to work today and had a big smile on my face.

I got it to replace a non-folding bike I can no longer take on the tube. I expected the ride a little less comfortable. But in fact it was smoother with nicer suspension on the seat and the acceleration was as good if not better. I can’t wait to ride it home later, when normally I would be dreading my busy commute home.

Very easy to deal with

Very helpful, both before and after sales, personal service on Christian name terms, to answer any queries

I was delighted with the 2 x folding electric bikes I ordered, they were excellent quality and great value for money. Definitely to be recommended

The company is brilliant, they answered all my questions with quick responses and the delivery times were fast, there products are top quality and a pleasure to ride I love my new bike and would highly recommend to others

Easy to use, no loose parts it’s a good solid bike, looks amazing and definitely turns a few heads

Great bikes, great service, great price

Very helpful new what they were talking about and fixed the problem

Great bike and helpful skilled staff. Perfect experience. Strongly recommend.