Pedibal Bikes Ltd Reviews 

Customer service was great, communication was excellent, they email straight back and help with any concerns you have, couldn't recommend this company enough to buy your e-bike from. And no complaints at all with the bike, excellent quality! Brilliant experience!

Prompt delivery impressed me.
The bike is ideal for my needs, and fits in the car discreetly.
Love the colour, and it is now part of my exercise routine, Brill.
Thanks for your service.

Amazing service and an amazing bike. The quality of my bike is incredible for the price. I’ve had 3 electric bikes now and have sold them all as just couldn’t get on with them, however my Navigata is brilliant, I love it. Thank you Pedibal

Superb customer service and a quality product.
Thoroughly recommend

Great product hadi it now for 4 years using constantly had only one puncher through out. Strong reliable bicycle. And if anything wrong yu can relay on people who sold them to yu.

Good quality, I asked for additional rack on the back it came fully assembled for me

Brilliant people to deal With , Any questions you need answering are dealt with Very quickly .
The bikes have also certainly met with expectations of quality and functionality!

Quick delivery, well packaged,
Absolutely delighted with the bike,
I’ve bought the M11 version which comes with long guards, I emailed Pedibal as I would prefer short guards, not a problem & they were sent free of charge,
The ride is amazing especially up hills
,would thoroughly recommend,

Simple ordering process backed up by prompt delivery service

Really happy with my purchase. The bike looks great and is a pleasure to ride. I was looking for a foldable electric bike to keep in my motorhome, the Navagata folds and unfolds very quickly and stores away easily. Perfect for my needs.

Bought a Pedibal Navigata CitE. I made a mistake on the order, but the customer Service was amazing in helping me out sorting it out. They went well beyond of what I expected. I only had the bike a short time, but so far I am well happy with it. And I am confident that should any problems arise, that I will get all the help I need.

I bought the e-cruiza through a cycle to work scheme and honestly couldn't ve happier with my purchase. The bikes very well built and a dream to ride. It gets me to work and home without so much as a pedal stroke. The thing that's impressed me the most though is pedibal. Their customer service and how much they value their customers is on a different level to any company I've delt with before. They've gone above and beyond to make sure I've got a product I'm happy with, even going as far as to send me a different set of handlebars that I liked the look of over the ones it shipped with. They've been amazing and I don't think this'll be the last bike I get from them. The e-cruiza is fantastic with bags of range in the battery and the road legal throttle is a awesome feature to have. Thank you pedibal.

The service we received was fantastic. Very helpful and informative. The bike was delivered in perfect condition. The bike is amazing to ride, so easy. Folding and lifting into the car is simple, just what I wanted.

Well I rarely if ever actually get round to writing a review but here goes. Recently decided to purchase a folding Ebike, for reasons I won't bore you with. Had to be folding as have little space in garage. Much internet time and review reading later I chose to purchase a Pedibal Navigata MII, non throttle control pedal assist only. Was nervous a rarely make big purchases on line. Any way their site advised next business day delivery and easy return if not happy. As promised bike arrived on time. Having unboxed and inspected it, there was some minor cosmetic damage, which I was unhappy with. Contacted Pedibal via their online chat and a replacement bike was arranged. Given this was week end there was a short delay. So as bike was out of the box it felt wrong not to give it a road test. 50+ miles over 3 days and was much impressed, Did everything I had expected. levelled hills and dealt with arduous head wind without a falter. yes some have mentioned that power assist is cadence related and drops out the faster you pedal but I have not found this to be an issue, I find it works like its sensing you struggle and slow down so then gives the required assistance. So couple days later and replacement bike arrives and I happily unbox and inspect Bike No2. Yep all good, so off I bimble. Sadly after little more than 3 miles fairly flat riding fault developed in front wheel hub. Got bike home in boot of Citroen C3 with no issue.. Back on email contact to Mark at Pedibal, sent pictures and video of the issue. Short time later received phone call from very apologetic Mark who offered full refund and was initially reluctant to send 3rd bike as after 2 faulted bikes he didn't want to risk me getting a third. But having tried the bike with 1st bike I was pleased enough with it and how it functioned to convince Mark to go for 3rd delivery. So again couple days later Bike No3 arrives. Out the box and off I go. 10 Hilly and windy miles around Weston later leaning heavily on the power assist only used probably around 30/40 % of battery charge and I was as pleased with it as I had been with initial bike. Furth 40 or so miles later and still finding the bike fault free and works as I like. Power levels can be set to kick in in either, 1-3, 1-5, 1-6 or 1-9 settings personally found 1-3 it was almost all or nothing 1- 9 felt minimal differences in levels so tend to find sweet spot for me is 1-6 ( U setting in the menu). At night lights are effective, definitely set for being seen perhaps more than seeing so round town fine any darker lanes I would advise certainly an additional front light. Have used it frequently over short areas of unpaved rought (ish) ground (rutted grass area) found it to manage well with this. Overall pleased with pruchase and impressed with customer service. 4 stars rather than 5 simply due to issues mentioned, and slight DPD delivery glitch.

Ordered a throttle assist navigator mk11 bike and it arrived very quickly, well packaged and no issues at all.

I did ask for a couple of things to be explained and received a very detailed and quick response, all questions answered,

It is good to have a Company that you feel you can contact after the initial purcahse and is one of the main reasons I chose this bike instead of alternative cheaper optioins.

I have onky had the bike for approximately two months and use it to commute tgo and from work, i am not the fittest of people so I tend to use the assist from level 4-5 for most of my 8 mile each way commute.

The bike is very well built and feels very safe to ride. I am very happy with everything so far and hope it handles as well in the colder months to come.

I hope if I look after the battery it lasts a decent anount of years.

Thanks very much Pedibal.

Fast delivery and efficient

Fantastic bike and accessories

Really nice folding commuter electric bike. Really friendly customer service and speedy delivery. Highly recommended

Fantastic product. Very pleased with it. Only thing I’d say is that if you order the rear rack, moving the back light is very difficult. I did not manage it and ended up buying another back light which is battery powered.