PenPal Reviews 

wrote my first penpal.me postcard and received a card real quick after - the physical postcard across the world is a nice way to interact and contact people with the same interests!

Loving the app and postcard feature, met so many new and interesting friends from around the world with an “old school touch”

Really great way to connect with new people - and it's quite different to what is out there already. Getting a real postcard in the post from someone is such an awesome way to find out about someone's culture!

I feel like this site is very well managed and seems to remove all those weird people that spam you on all the other sites. You can find all type of people from all over the world and make great pen pal friendships! I've made two really close pen friends and wouldn't want to miss PenPal! The site is fun, friendly and fantastic - if you are looking for international friendships - this is a great place to start!

Great website to meet new people and exchange postcards with each other. I use it for around two months now and was receiving postcards from the US, Japan, and Canada without problems! I was using some other pen pal websites before but there were a lot of scammers which is not the case in this one. Definitely recommend!

So I’ve used the site for about 8 months now. It started off great. Met some interesting folks. But this month I had a few issues that required support. One card wouldn’t register (to notify sender it was received). Support told me “it should work”. Well, yeah it should but it didn’t. My reply asked the guy to forward it to someone who wants to help. Turns out there was a ‘glitch’ in their system that programmers were able to resolve. Yay! I was prepared to be happy.

Their FAQ says if postcards aren’t marked received after 30 days to contact support and they’ll be re-printed and mailed again. Around the 20th of July, 2022 I mailed off 3 cards, two on the same day and a third a couple days later. All to USA addresses (which is also where I am). None have been received. I contacted support per their FAQ. Same unhelpful customer service person responds and tells me “some people don’t register their cards”. Well, yes but given their FAQ that’s not the response I expected.

Added bonus, as I sent my last card I was down to a $1.45 balance in my credits which is just short of what’s needed to send a card. I had to reload credits in order to use them instead of just paying the difference. We’ll see if they’ll refund my purchase less that amount since they definitely aren’t honoring their side of the deal.