The member of staff who attended to me was patient and ensured all my concerns were addressed. She also ensured she understood my complaints better by practically taking me through all the steps I nee... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A great service that enhances the safety of singleton workers. you get a reminder half way through the shift and if there isn't a response you get a phone call if still no contact the manager gets a... Toon meer
Bedrijf heeft geantwoord
Prompt response, Personal Safety Device easy to use. Quick response to email chasing up the delivery of a PSD. Custome rService very helpful
Bedrijf heeft geantwoord
Peoplesafe Onboarding was a seamless and fluent process. Weekly meetings were planned to discuss any concerns and to give any advice required. The whole process took only a few weeks from initial me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Peoplesafe
Geschreven door het bedrijf
Protect your people
Wherever. Whenever.
Peoplesafe is the largest provider of personal safety technology, specialising in:
Our 24/7 alarm response service is 2x faster than calling 999 and dedicated to protecting workers.
Peoplesafe protects over 350,000 employees
Our service provides support for staff working without supervision and gives them the ability to call for help.
It’s an effective control measure to mitigate the risks faced by someone working by themselves.
If you’re looking to protect your people, get a quote or request more information .
Contactgegevens
Emerald House, East St,, KT17 1HS, Epsom, Verenigd Koninkrijk
- 0800 990 3562
- customer.support@peoplesafe.co.uk
- peoplesafe.co.uk
Protection you can count on
4,7
Uitstekend
148 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
1 april 2026
Antwoord van Peoplesafe
Hello Ian - thanks for taking the time to leave us a 5* of the service you received
Antwoord van Peoplesafe
Hello Bernard - thank you for leaving a positive review for our service
Antwoord van Peoplesafe
Hello - thanks for taking the time to leave a 5* review for the service and support you received from Simon
Quick response to customer and provided…
Quick response to customer and provided good support
2 april 2026
Antwoord van Peoplesafe
Hello Louise - thanks for providing feedback on the speedy response and support you received
Antwoord van Peoplesafe
Hello Laila - glad we provided a speedy service for your enquiry
Report faulty device
Report faulty device.
Received new device with 3days
Great Service
25 maart 2026
Antwoord van Peoplesafe
Hello Steve - great to hear you had a 5* experience with our support and distribution teams
Very impressed
Very impressed with the communication, emails promptly responded to and very helpful. The whole experience of returning the item was very easy.
24 maart 2026
Antwoord van Peoplesafe
Hello Rachel - great to hear that you had such a positive experience when needing to return your device.
Everyone was helpfull
Everyone was helpfull. The only slight detractor was the signing on process. This was finally completed with the assistance of the staff, who were also very helpfull.
23 maart 2026
Antwoord van Peoplesafe
Hello James - thank you for taking the time to leave us a review and a point of improvement for our onboarding process. Great to hear that the support of our team was helpful.
My people safe device popped off of my…
My people safe device popped off of my side pocket whilst cycling & the caller was able to direct me back to where the device was in a swift & discreet manner.
2 april 2026
Review zonder uitnodiging
Antwoord van Peoplesafe
Hello Richard - great to hear that we managed to quickly reunite you with your Peoplesafe device
Antwoord van Peoplesafe
Hello Stephen - thanks for leaving a 5* review of our Support team and the service you received
Quick and Helpful response to my issue.
13 maart 2026
Antwoord van Peoplesafe
Hello Chris - thank you for leaving a 5* review for the service you received from our support team
Excellent serviec
Phoned the helpline on the Wednesday afternoon and by the Thursday I had a new peoplesafe delivered. Excellent service
12 maart 2026
Antwoord van Peoplesafe
Hello Sharon - it's great to hear how pleased you are with the efficient service you received from our teams.
Antwoord van Peoplesafe
Hello Allan - glad to hear that you managed to find the missing device and our team was able to help
Good service
3 maart 2026
Antwoord van Peoplesafe
Hello - thank you for taking the time to leave us a 5* review for the service you received
You were extremely efficient helped me…
You were extremely efficient helped me through process and supported me and solved the problem
6 maart 2026
Antwoord van Peoplesafe
Hello Suzette - thank you for leave a 5* for the service you received from our support team
Quick replacement security device
Quick replacement security device, a little hard to deal with over the telephone. Security device on and off not the best hard to tell if on and turned off. Charge does not last long.
6 maart 2026
Antwoord van Peoplesafe
Hello Helen - thank you for leaving us a 5* review for the speedy replacement of your lone worker device
It's a while ago that I needed help but…
It's a while ago that I needed help but from memory the response to my query was quick
24 februari 2026
Antwoord van Peoplesafe
Hello Shelley - thanks for leaving a positive review for the service you received from our support team
Antwoord van Peoplesafe
Hello John - thanks for leaving such a positive review of the support and service you've received from our teams
People Safe has made a real difference…
People Safe has made a real difference to our team, and everyone feels much safer as a result. We recently had an incident where an alarm was triggered while a team member was out on site. The People Safe team responded immediately and contacted them straight away. Thankfully, it turned out to be an accidental activation, but it was very reassuring to see how quickly and professionally the situation was handled.
24 februari 2026
Antwoord van Peoplesafe
Hello Darren - thank you for leaving a 5* review of the service you received from our alarm response team. Brilliant to hear that everyone in your team is safe and feels more confident with access to the Peoplesafe service.
Lengthy process
Customer services wanted to know a lot of information before agreeing to replace the unit. I understand this needs to be done but while this was taking place, I was without a working device.
6 februari 2026
Antwoord van Peoplesafe
Hello Jane, we'd like to apologise for your experience receiving a replacement device and thank you for giving us an opportunity to improve our service. As you can appreciate, we do need to collect relevant information to ensure the replacement is sent to the correct place and arrives set up and ready to be used.
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