PestControl.co.uk Reviews 

135
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

I had a wasp nest in a really awkward place behind the end of a terrace wall. Reece came in the really hot weather in all his safety gear and managed to squeeze into a small gap beside my conservatory... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service. After my initial phone call, Liam came out the next morning. Dealt with our wasps nest very swiftly. Would definitely use again if we have another pest problem !

Beoordeeld met 5 van de 5 sterren

Excellent service. Within an hour of my initial phone call I received confirmation that someone would be out to treat the wasp nest at my mom’s house within 24 hours. He arrived on time, was very... Toon meer

Beoordeeld met 3 van de 5 sterren

Your agent, Jamie Storey, was prompt, polite and efficient. The issue is that the treatment didn't seem to have worked very well. We understand he has since left the company, so we had someone else... Toon meer

Bedrijfsgegevens

  1. Thuisdiensten

Geschreven door het bedrijf

Pest Control Services for Businesses and Homes Throughout the UK. We are Local Experts with Affordable Prices.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

135 reviews

5 sterren
4 sterren
3 sterren
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4,6

Alle reviews

(135)

85 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Called about a wasps nest

Called about a wasps nest. Charlie turned up (no ID or logo) armed with a broom. Looked and said they weren't wasps but ground bees which would cost an extra £50 and there was no guarantee it would work. I asked if ground bees were aggressive - he said yes. I asked if bees were protected - he said no. Something didn't feel right so I asked to leave it (to his credit - he didn't charge). Quick google showed ground bees are not aggressive and rarely sting. We had our estate agent send their guy and he quickly said they are actually wasps and that you're not supposed to get rid of bees anyway as they are protected. Feel like this guy was trying to scam us. Either he lied or really doesn't know much about pests!

13 juli 2021
Review zonder uitnodiging
Logo PestControl.co.uk

Antwoord van PestControl.co.uk

Hi Laurel

Thank you for leaving a review. We do appreciate all feedback, including negative feedback as it gives us the opportunity to learn and improve. You can see from our reviews on Reviews co uk, that we mainly get it right, but occasionally we don't and we strive not to make the same mistake twice.

Charlie is indeed relatively new, and this is his first "bee/wasp/hornet" season, so he still has much to learn as, for example, you don't come across solitary ground bees every day perhaps once all season. If Charlie didn't know that ground bees aren't aggressive, I can confirm he does now.

Wasps (there are around 9,000 species of wasp in the UK) are often mistaken for bees (there are around 270 species of bee in the UK), and vica versa, so it's not until the technician arrives at the property, that it's possible to tell. Wasps have only just started becoming active in the past 2 weeks, so until the end of June, even if a customer said they had wasps, it was usually bees.

It does sound odd to be armed with a broom, but I understand they were hidden in a bush, and Charlie used the broom to push the bush back, so he could try and see what was going on.

All bees are best left alone (if the customer is OK living with them, we are always happy to walk away and not charge for attending their property), but no bees are protected by law, not even feral honey bees.

If feral honey bees form a nest outside a property, we will always suggest a local bee keeper who will come and collect them for free. If they've formed a nest inside the house, then if the homeowner can't live with them, they can be legally killed with an insecticide, so long as the nest is either removed, or sealed off so that robber bees can't access the nest to steal the honey, take it back to their hive, along with insecticide, and kill off the other hive too.

All our technicians are provided with a uniform, and there is a PestControl.co.uk logo on the left of the polo top, jumper, jacket etc. We don't currently brand their vehicles, because some customers don't like our presence announced to their neighbours, but I will suggest our technicians always give our their business card on arrival, as I agree it's important to know who has arrived at your property.

I apologise that you had a bad experience, but it definitely wasn't our intention.


Beoordeeld met 1 van de 5 sterren

No guarantee offered & not local

This company did not cure our problem, offered no guarantee & was in & out in 20 minutes, it cost £108, sorry but I would not recommend them to anybody, our problem persist's & we now have got a local company involved with a focus on customer service not a quick profit, please also note that all the local phone numbers on the net doesn't mean its a local company.

6 juni 2021
Review zonder uitnodiging
Logo PestControl.co.uk

Antwoord van PestControl.co.uk

James Read here, from PestControl.co.uk.

Are you sure you're reviewing the correct company?

I ask because although we occasionally make mistakes, "no guarantee" and "quick profit" doesn't describe how we operate.

Please could you share some details so we can investigate?

Many thanks

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent, professional service and reasonably priced thanks to Paul taking my individual needs into consideration. Would highly recommend. thank you

2 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would definitely recommend

I was mortified (and terrified) to discover I had rats in the Outbuilding.
James Roberts attended and he was excellent. He helped sort the problem out and didn't make me feel like an idiot for freaking out (!) I used the same company to clean the place out afterwards and James transformed the place so it was immaculate...no sign of the damage left by the rats anywhere and the hole blocked off.
He did a great job all round and I would definitely recommend.

10 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

pestcontrol.co.uk…

Today Paul from pestcontrol.co.uk attended in record time at the home of my stepsister who was found deceased yesterday. The house was in a state and needed fumigation before we could enter safely to recover documents etc. Paul was sympathetic and efficient to the delicacy of the situation. A first class service which I give my highest endorsement.

19 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant Company - Corby Branch is Top Notch!

After a week of scuffling, banging and noises you really don't want to be hearing in your house, and undertaking some investigations ourselves and getting nowhere, we called in our local branch. The gentleman was out next day. He undertook a full survey in the loft and located the problem at the bottom of the chimney.. A pigeon had fallen in and got stuck.

He performed a rescue operation with minimal (but necessary damage) to the old brick work blocking the fire place. He was professional and dealt with the problem well within an hour. I would highly recommend this Company, they have restored my tattered nerves and given me peace of mind without breaking the bank!! The total cost of the works was £90. Very satisfied customer :)

For the first night this week I might be able to get some decent sleep without hearing what's going to go bump in the night!

Thank you Corby Branch!! (sorry didn't know if I was allowed to use actually name here!)

16 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick, efficient and professional.

Calm knowledgeable approach to our carpet moth problem. Liam was so friendly and supportive. He offered great advice and guidance beforehand, so that we could prepare adequately. The day of treatment was quick, efficient and professional, my home was shown great respect. I was very impressed and would have no hesitation in recommending PestControl.

29 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service. Highly recommended

Great service. Efficient. Friendly. Effective. Cleared up a bug problem in bedroom coming from a build up of birds nests in roof. Knowledgeable and sorted it out with minimum of fuss. Popped by a couple of months later as was passing by to check all still ok and provided a secondary treatment free of charge. Very impressive service.

2 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My own experience with the company

Had a mouse problem, Liam came and had a look. Just put down bait in area's mentioned. Said it may take 2/3 visits to remove the problem. Check bait after two week, non eaten. Contacted Liam again, said it would cost another £90 to visit. This could have gone on forever as no guarantee given to get rid of them.Not told what bait had been put down or antidote should something happen. Contacted another company who came and put bait boxes everywhere, i.e. kitchen, lounge, loft extension, boiler cupboard and the main loft. Also left name of bait and antidote. Not a happy customer and will not recommend to others.

18 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Make these guys your first call...

I had 2 visits initially from JG Pest Control to ascertain that they apparently needed cherry picker to reach a wasp nest in our chimney breast. Quoted £650+VAT. One call to David at PestControl.co.uk and the wasp nest was easily treated using a ladder and an extended spray nozzle for £100+VAT. Great guy, superior expertise and professionalism and a great service delivered. Highly recommend.

20 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wasp removal

James Roberts attended my property as i had a wasp problem. He was so friendly, knowledgeable and efficient. I would highly recommend his services.

1 augustus 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a bug problem from a chair I…

I had a bug problem from a chair I bought which rapidly infected 3 rooms of my house! I was at my wits end with bites and worry. I tried to deal with the problem myself with buying all sorts of stuff from the net to no avail. I realised that I needed expert help and called pestcontrol.uk. piers jinks took my call and arrived that day to help. He was a knight in shining armour! He sprayed my house, took my frantic calls and was brilliant. He re arranged his schedule to spray again and I am soo grateful. I really recommend this firm if you have an infestation etc.

5 juli 2019
Review zonder uitnodiging

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